Marketing ManagerRemote | Cape Town, Johannesburg or Durban, South AfricaAre you a commercially driven marketing professional with a passion for digital growth, customer engagement and performance marketing?We are looking for an experienced Marketing Manager to drive user acquisition, retention and engagement for a leading consumer lifestyle and loyalty platform. This is an exciting opportunity for a digitally focused marketer who thrives on data, creativity and delivering measurable business results.The position is fully remote and can be based in Cape Town, Johannesburg or Durban.Key Responsibilities
Develop and implement digital marketing strategies to drive app downloads, user acquisition and activations.
Manage paid media campaigns and identify new customer acquisition channels.
Drive customer retention, repeat app usage and loyalty through CRM, personalisation and lifecycle marketing initiatives.
Plan and execute integrated marketing campaigns across digital, social media, email and push notification channels.
Develop and manage social media strategies, content calendars and community engagement.
Collaborate with sales and account management teams to develop campaigns that drive merchant visibility, footfall and revenue.
Monitor marketing performance, analyse customer behaviour and track key metrics, including app downloads, activations, retention, redemption rates and campaign ROI.
Conduct A/B testing and continuously optimise marketing campaigns to improve performance.
Work closely with product, technology and commercial teams to improve customer experience and conversion rates.
Manage relationships with external agencies and service providers where required.
Bachelor's degree in Marketing, Business or a related field.
Minimum of 5 years' experience in digital, growth or performance marketing.
Proficiency in CRM platforms such as MoEngage, Salesforce, IBM Unica or similar.
Strong analytical and data-driven mindset, with experience measuring campaign performance and ROI.
Experience managing digital marketing campaigns across multiple channels.
Strong understanding of customer acquisition, retention and lifecycle marketing.
Excellent communication, project management and stakeholder management skills.
Experience within app-based loyalty programmes or B2B partner marketing.
Experience within the South African or broader MEA market.
Desired Skills:
Paid Media
PPC
CRM
Marketing
Digital Marketing
Loyalty
App Marketing