Retail

External Sales Representative

Midvaal Recruitment·Durban, south-africa·FULL_TIME
RetailmanagerFULL_TIME
-Closes Jan 21, 2027

External Sales Representative – Durban Recruitment Agency: Midvaal Recruitment Reference Number: MID737 Email: About the Role We are seeking a driven and results-oriented External Sales Representative based in Durban. Partnering with Midvaal Recruitment on behalf of a leading automotive aftermarket supplier, this role is responsible for driving profitable revenue growth, managing and expanding an allocated customer base, and delivering top-tier customer engagement and product solutions. Key Responsibilities Sales & Account Management: Identify and prescribe products or services tailored to customer and market needs. Manage and grow allocated customer accounts. Lead Generation & Conversion: Follow up on leads generated by Internal Sales and external sources, including new COD accounts. Sales Administration: Accurately generate quotes, sales orders, and invoices, ensuring consistent follow-up. Customer Visits & Relationship Building: Visit client sites regularly following a structured call cycle ( principle). Product Knowledge & Training: Train customers on product applications and usage or coordinate in-house/supplier training sessions. Market Expansion: Identify sales opportunities, suggest complementary product lines based on stock levels, and drive target achievement. Requirements & Qualifications Education: Grade 12 / Matric (Non-negotiable). Experience: Minimum 3 years of experience in Automotive Aftermarket or Parts Sales. Wholesale / Retail Replacement Parts Sales experience preferred. Essential motor industry experience with knowledge/experience in Automotive Mobile Air Conditioning preferred. Skills & Knowledge: Technical aptitude and understanding of automotive air-conditioning components/systems. Strong business acumen, product knowledge, and existing industry/customer networks. Sound mathematical/numerical skills and excellent communication. High customer service orientation. Key Competencies & Attributes Target-Driven & Self-Motivated: Proven track record in achieving revenue and margin targets. Organized & Disciplined: Excellent time management, structured planning, and strong reporting discipline. Ownership & Accountability: A proactive problem-solver with high attention to detail and stress tolerance. Team Player: Works effectively within a team environment reporting to the Regional Sales Manager. Remuneration R15 000 – R20 000 depending on experience (Commission based; Petrol card; Phone/data allowance; Company car) Additional benefits for all permanent employees: 50% of main member Discovery Medical Aid & Pension Fund). How to Apply Interested candidates who meet the above criteria are invited to send their updated CV to: Email: Subject Line: Reference MID737 – External Sales Rep Durban Closing Date: 30 October 2026 (COB)

At a glance

Company

Midvaal Recruitment

Location

Durban, south-africa

Employment

FULL_TIME

Experience

manager

Valid until

January 21, 2027

Created

October 23, 2026

More opportunities

Similar roles you might like

Sales Executive - Consumable Sales (centurion)

Sales Fraternity

Centurion, south-africa

Default

About the RoleWe are looking for a driven and customer-focused Sales Executive to grow new business, strengthen existing customer relationships and consistently achieve sales and margin targets. The role requires a proactive salesperson who is comfortable prospecting for new accounts, maintaining an existing customer base, conducting regular client visits and managing the full sales process from enquiry through to order and follow-up. The successful candidate will be highly organised, commercially aware and committed to delivering excellent customer service.Key ResponsibilitiesSales & New Business Development Identify and develop new business opportunities. Prospect for new customers and open new accounts. Secure a minimum of 3 new buying customers per month. Build and maintain strong relationships with existing customers. Identify opportunities to grow revenue within current accounts. Recommend suitable products and solutions based on customer requirements. Achieve agreed monthly sales and margin targets. Maintain a minimum 30% gross profit margin, where applicable. Identify market trends, competitor activity and new product opportunities. Provide management with relevant market and customer feedback. Customer Relationship Management Maintain regular communication with customers to understand their requirements. Conduct regular face-to-face customer visits. External sales representatives should aim to visit a minimum of 3 customers per week. Follow up consistently on quotations, orders and customer requirements. Resolve customer queries and complaints professionally and promptly. Maintain strong long-term customer relationships. Provide a high standard of service across telephone, email and face-to-face interactions. Sales Administration & Order Management Prepare and send quotations promptly. Process customer orders accurately and efficiently. Confirm stock availability, pricing and delivery expectations. Communicate stock shortages or changes to customers. Maintain accurate and up-to-date customer information. Coordinate with internal teams regarding stock, customer requirements and delivery. Maintain accurate sales records and documentation. Assist with customer account and debtor queries where required. Pipeline, Reporting & Planning Maintain accurate records of sales activity and customer interactions. Submit call sheets, activity plans, travel logs and other required sales reports. Monitor personal sales performance against monthly targets. Provide regular updates on customer activity, opportunities and buying trends. Use available sales information and reports to identify opportunities for revenue growth. Maintain disciplined follow-up on all open opportunities. Market & Product Awareness Develop a strong understanding of the company's product offering. Keep up to date with market, product and technology developments. Attend product and sales training as required. Identify changing customer requirements and communicate potential opportunities to management. Maintain awareness of competitor activity and industry developments. Experience & Requirements Minimum 3 years' experience as a Sales Executive or in a similar sales position. Proven ability to generate new business and grow existing accounts. Strong prospecting and follow-up ability. Previous experience within a distributor, reseller or dealer environment would be advantageous. Strong sales, persuasion and negotiation skills. Good commercial and customer-service awareness. Comfortable working towards monthly sales and margin targets. Strong administrative and record-keeping ability. Competent using general office software, email and sales/order-processing systems. Valid driver's licence and reliable own transport are essential for an external sales role. Key Skills & Competencies New Business Development Account Growth Relationship Management Prospecting Negotiation & Closing Customer Service Sales Target Achievement Commercial Awareness Problem Solving Time Management Planning & Organisation Attention to Detail Administration & Reporting Strong Written & Verbal Communication Self-Motivation Accountability Teamwork Personal AttributesThe successful candidate should be: Proactive and self-motivated. Confident and articulate. Professional and presentable. Customer-focused. Resilient and comfortable working under pressure. Highly organised and deadline-driven. Persistent with follow-up. Able to take ownership and initiative. Accurate and process-driven. Positive, polite and professional. Willing to learn and develop product and industry knowledge. Performance MeasuresPerformance will be measured against agreed KPIs, including: Monthly sales target achievement. Gross-profit performance. New customers acquired. Existing account growth. Customer visits and sales activity. Quality and consistency of follow-up. Customer service. Accuracy of sales administration and reporting. Pipeline development. Overall contribution to revenue growth. ***Salary - R15,000 - R25,000 CTC + Excellent Commission On Top (Negotiable, based on skills, experience and in relation to current package) Desired Skills: Sales Executive

4 days ago

Sales Executive (centurion)

Sales Fraternity

Centurion, south-africa

Default

About the RoleWe are looking for a driven and customer-focused Sales Executive to grow new business, strengthen existing customer relationships and consistently achieve sales and margin targets. The role requires a proactive salesperson who is comfortable prospecting for new accounts, maintaining an existing customer base, conducting regular client visits and managing the full sales process from enquiry through to order and follow-up. The successful candidate will be highly organised, commercially aware and committed to delivering excellent customer service.Key ResponsibilitiesSales & New Business Development Identify and develop new business opportunities. Prospect for new customers and open new accounts. Secure a minimum of 3 new buying customers per month. Build and maintain strong relationships with existing customers. Identify opportunities to grow revenue within current accounts. Recommend suitable products and solutions based on customer requirements. Achieve agreed monthly sales and margin targets. Maintain a minimum 30% gross profit margin, where applicable. Identify market trends, competitor activity and new product opportunities. Provide management with relevant market and customer feedback. Customer Relationship Management Maintain regular communication with customers to understand their requirements. Conduct regular face-to-face customer visits. External sales representatives should aim to visit a minimum of 3 customers per week. Follow up consistently on quotations, orders and customer requirements. Resolve customer queries and complaints professionally and promptly. Maintain strong long-term customer relationships. Provide a high standard of service across telephone, email and face-to-face interactions. Sales Administration & Order Management Prepare and send quotations promptly. Process customer orders accurately and efficiently. Confirm stock availability, pricing and delivery expectations. Communicate stock shortages or changes to customers. Maintain accurate and up-to-date customer information. Coordinate with internal teams regarding stock, customer requirements and delivery. Maintain accurate sales records and documentation. Assist with customer account and debtor queries where required. Pipeline, Reporting & Planning Maintain accurate records of sales activity and customer interactions. Submit call sheets, activity plans, travel logs and other required sales reports. Monitor personal sales performance against monthly targets. Provide regular updates on customer activity, opportunities and buying trends. Use available sales information and reports to identify opportunities for revenue growth. Maintain disciplined follow-up on all open opportunities. Market & Product Awareness Develop a strong understanding of the company's product offering. Keep up to date with market, product and technology developments. Attend product and sales training as required. Identify changing customer requirements and communicate potential opportunities to management. Maintain awareness of competitor activity and industry developments. Experience & Requirements Minimum 3 years' experience as a Sales Executive or in a similar sales position. Proven ability to generate new business and grow existing accounts. Strong prospecting and follow-up ability. Previous experience within a distributor, reseller or dealer environment would be advantageous. Strong sales, persuasion and negotiation skills. Good commercial and customer-service awareness. Comfortable working towards monthly sales and margin targets. Strong administrative and record-keeping ability. Competent using general office software, email and sales/order-processing systems. Valid driver's licence and reliable own transport are essential for an external sales role. Key Skills & Competencies New Business Development Account Growth Relationship Management Prospecting Negotiation & Closing Customer Service Sales Target Achievement Commercial Awareness Problem Solving Time Management Planning & Organisation Attention to Detail Administration & Reporting Strong Written & Verbal Communication Self-Motivation Accountability Teamwork Personal AttributesThe successful candidate should be: Proactive and self-motivated. Confident and articulate. Professional and presentable. Customer-focused. Resilient and comfortable working under pressure. Highly organised and deadline-driven. Persistent with follow-up. Able to take ownership and initiative. Accurate and process-driven. Positive, polite and professional. Willing to learn and develop product and industry knowledge. Performance MeasuresPerformance will be measured against agreed KPIs, including: Monthly sales target achievement. Gross-profit performance. New customers acquired. Existing account growth. Customer visits and sales activity. Quality and consistency of follow-up. Customer service. Accuracy of sales administration and reporting. Pipeline development. Overall contribution to revenue growth. ***Salary - R15,000 - R25,000 CTC + Excellent Commission On Top (Negotiable, based on skills, experience and in relation to current package) Desired Skills: Sales Executive

7 days ago

Personal Assistant

Mayfly Agri (Pty) Ltd

Gauteng, south-africa

full-time

A fast-paced and entrepreneurial chemical distributor is seeking an experienced Personal Assistant to provide high-level administrative, organisational, and sales support to the management and commercial team. This role requires a proactive, highly organised, and commercially minded individual who can manage multiple priorities, coordinate internal and external stakeholders, and ensure the smooth running of day-to-day business activities. Minimum requirements for the role: Must have a National Senior Certificate; A relevant tertiary qualification would be highly advantageous Minimum 3 years' experience in a Personal Assistant, Executive Assistant, Internal Sales, Sales Administration, or similar role Previous experience in the chemical distribution or related industry is advantageous Strong administrative, organizational, and time-management skills Strong understanding of sales processes, customer service, order management, and general business administration Excellent written and verbal communication skills Strong attention to detail with the ability to work independently and manage confidential information Must be computer literate in MS Office (Excel/Word/PowerPoint/Outlook) and ERP/CRM systems A proactive and professional approach with the ability to work in a fast-paced environment The successful candidate will be responsible for: Providing comprehensive administrative and personal assistance to management and senior members of the team. Managing calendars, scheduling meetings, coordinating appointments, and arranging travel and accommodation where required. Managing inbound and outbound calls, emails, customer enquiries, and general correspondence. Preparing presentations, reports, quotations, meeting documents, and other business-related correspondence. Assisting with customer orders, quotations, sales administration, and ensuring that required documentation is completed accurately. Maintaining and updating customer, supplier, and business records on CRM and ERP systems. Liaising with customers, suppliers, external sales representatives, and internal departments to ensure effective communication and follow-up. Building and maintaining professional relationships with customers and key stakeholders. Assisting the external sales team and management with sales-related administration, reporting, and follow-up activities. Monitoring outstanding actions, requests, and deadlines and ensuring that these are followed up and completed timeously. Assisting with the preparation of sales reports, forecasts, presentations, and management information. Coordinating meetings and taking minutes where required, ensuring that agreed actions are followed up. Assisting with general office administration and ensuring that day-to-day operational requirements are managed efficiently. Liaising with finance, procurement, logistics, and other internal departments to ensure smooth business operations. Handling confidential and sensitive information with a high level of discretion and professionalism. Assisting with customer complaints, queries, and general issues and ensuring that these are directed to the relevant person and followed through to resolution. Supporting management with ad hoc projects, research, reporting, and other administrative requirements as needed. Taking ownership of tasks and responsibilities while identifying opportunities to improve administrative and business processes. Providing general support to the management and commercial team to ensure that priorities and deadlines are consistently met.

17 days ago

Internal Sales Projects

Safal Steel

Mpumalanga, south-africa

full-time

Primary purpose of the job To provide effective assistance to clients and to the external sales representative through outstanding service to all through the achievement and control of the sales function by achieving sales targets. Main Responsibilities Processing of all orders on the system timeously and accurately. Controlling the progress of all sales enquiries through to a successful sale. Attending to walk-in, telephonic and other sales enquiries timeously. Providing an effective arm to the external sales representative. Compliance with all company processes and policies and ensuring these are followed correctly. Shouldering the responsibility of accurate order input. Managing & controlling the progress of sales enquiries through to a successful sale Controlling all aspects of customer relationship management to your respective portfolio and maintaining sound relationships with existing clients. Assistance in achieving company budgets. Follow ups on production and transport to ensure order is dispatched timeously as per customer needs. Portraying the Safal Steel brand of Service, quality and integrity. Providing assistance to finance department in respect of collections. Communicating and assistance in resolving customer complaints. Effective use of Sap. Attendance in and participation of stock takes, conference attendance and training sessions. Key competencies and skills: Strong administration, planning & organizing In-depth product & process knowledge Excellent interpersonal & communication skills Customer-focused with strong work ethic Proactive team player Professional, reliable & deadline-driven Requirements Qualifications required: Minimum academic qualification: Matric/ Certificate in Sales. Qualifications as an added advantage: A relevant Diploma or Degree qualification in Sales or Business Administration. Experience required: General work experience (years): 02 Years sales experience Specific to the position (level/discipline/years): 02 years in Steel, Roofing or building, Construction industry (advantageous). Industry: Steel manufacturing, building materials, or construction industry Computer literacy: Proficient in Microsoft Office Suite (Excel, Word, Outlook) Experience with CRM systems Sap (Advantage) Language requirements: Strong communication skills in English Ability to engage professionally with clients at all levels

21 days ago

Customer Service Centre Manager

Boardroom Appointments

Gauteng, south-africa

full-time

An established organisation within the lubricants and industrial products sector is seeking a commercially focused and highly capable Customer Service Centre Manager to lead its internal sales and customer-service function. This is a hands-on management role requiring a strong combination of internal sales leadership, customer-service excellence, commercial analysis, reporting and process improvement. The successful candidate will manage the internal sales team, support external sales representatives and ensure that customers receive accurate, efficient and professional service throughout the sales and order fulfilment process. Key Responsibilities Manage, coach and motivate the internal sales and customer-service team. Oversee daily internal sales operations and ensure effective communication between internal and external sales teams. Support the achievement of monthly sales targets and business objectives. Monitor sales performance against budget and identify performance gaps. Measure and improve quotation-to-order conversion rates. Monitor incoming and outgoing customer calls and service levels. Manage customer enquiries, quotations, incoming orders and aftersales support. Ensure customers are kept informed regarding orders, back orders, deliveries and outstanding matters. Resolve customer complaints and ensure non-conformance reports are followed through to completion. Analyse customer purchasing data to identify buying trends, product opportunities and upselling potential. Support the conversion and retention of COD customers. Monitor dispatched-but-not-invoiced orders and ensure timely resolution. Review credit-note requests, investigate recurring causes and implement preventative measures. Build and maintain an accurate prospect and customer database. Qualify leads received through referrals, digital campaigns, conferences and trade shows. Generate sales schedules, dashboards and management reports. Prepare budget-versus-actual and other sales-performance presentations. Develop, implement and maintain standard operating procedures. Improve internal processes, reporting systems and productivity. Work closely with sales, marketing, finance, warehouse, logistics and other departments. Maintain accurate filing of PODs, invoices and sales documentation for audit purposes. Ensure compliance with health and safety requirements, company procedures and applicable ISO standards. Minimum Requirements Matric. Minimum of three to five years' experience in a sales management position. Proven experience as an Internal Sales Manager, Customer Service Centre Manager, Sales Support Manager or in a similar position. Demonstrated experience managing and developing an internal sales or customer-service team. Practical Syspro experience. Advanced Microsoft Excel skills. Strong Microsoft PowerPoint presentation skills. Proven understanding of gross profit, margins, pricing and commercial performance. Experience monitoring sales targets, budgets and actual performance. Experience measuring quotation conversion and sales-pipeline activity. Proven experience developing and implementing SOPs. Strong report-writing and data-analysis skills. Sound understanding of the complete sales and customer order process. Strong financial and business acumen. Valid driver's licence and own reliable vehicle. Advantageous Experience Experience within lubricants, automotive, manufacturing, chemicals, engineering supplies, mining supplies, industrial products or technical distribution. Experience working in a product- and stock-driven B2B environment. Exposure to ISO 9001 and ISO 14001 requirements. Experience managing back orders, credit notes, complaints and non-conformance reports. Relevant qualification in sales, marketing, business management, operations or customer-service management. Skills and Competencies Excellent leadership and team-management skills. Strong commercial judgement and analytical ability. Exceptional customer-service orientation. Excellent organisational and administrative skills. Strong problem-solving and decision-making ability. High levels of integrity and attention to detail. Effective communication and interpersonal skills. Ability to coach, motivate and hold employees accountable. Strong stakeholder-management ability. Process-driven and focused on continuous improvement. Comfortable working with sales figures, dashboards and performance reports. Results driven, ambitious and committed to achieving targets. Able to work effectively with employees and customers from diverse backgrounds. Flexible and willing to work extended hours when operationally required. Ideal Candidate The ideal candidate is a commercially astute internal sales leader who understands that excellent customer service must translate into stronger customer retention, improved sales conversion, protected margins and sustainable revenue growth. This opportunity will suit someone who enjoys analysing performance, correcting operational gaps, improving processes and developing a disciplined, customer-focused internal sales team.

a month ago