Sales & Marketing

Sales Support

Kerry·Nairobi, kenya·Full Time·Internship
Sales & MarketingFull TimeInternship
-

About the role

  • We are looking for a skilled sales support specialist to coordinate sales functions in our team and ensure high levels of customer intimacy. The ideal candidate will be apt in building strong relationships with the KAM team and our strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

Key responsibilities

Responsibilities

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders.

Qualifications and skills

  • Proven experience in a sales or customer care environment
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • Diploma or Degree in business administration, sales or relevant field

Key skills

BA/BSc/HND

At a glance

Company

Kerry

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

October 15, 2026

More opportunities

Similar roles you might like

Submit Cvs – Latest Recruitment

Gap Recruitment Services Limited

Kenya, kenya

Full-Time

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Procurement Intern Job Summary The Procurement Intern will support the procurement team in the day-to-day sourcing, purchasing and supplier management activities of the organisation. This is an opportunity for a recent graduate to build practical experience in procurement processes, documentation and supplier engagement, with the possibility of absorption into a permanent role based on performance at the end of the 6-month internship. Key Responsibilities Support the procurement team in sourcing goods and services from suppliers Prepare and process purchase requisitions, quotations and local purchase orders Obtain and compare supplier quotations and assist with supplier evaluation Maintain accurate procurement records, files and supplier databases Follow up with suppliers on deliveries, pricing and outstanding orders Liaise with user departments and the stores team on procurement needs and deliveries Assist with tracking inventory levels and raising requests for replenishment Provide general administrative support to the procurement department Undertake any other duties as may be assigned by the Procurement Manager Requirements Diploma or degree in Procurement and Supply Chain Management, Business Administration, Commerce or a related field Recent graduates are encouraged to apply Basic knowledge of procurement processes and documentation Proficiency in MS Office, especially Excel and Word Good communication and negotiation skills Strong organisational and time-management skills Attention to detail and a high level of integrity Willingness to learn and work in a fast-paced environment Field Sales Executive – Construction Materials – Thika Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations. Field Sales Executive – Construction Materials – Ngong Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations. Field Sales Executive – Construction Materials – Nairobi Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations. Don't Keep Share!: WhatsApp Tweet

7 hours ago

Customer Service Representatives

Africa Management Solutions Limited (AMSOL)

Nairobi, kenya

full-time

QUALIFICATIONS & REQUIREMENTS Minimum high school education. Additional qualifications in Customer Service, Business Administration, Sales, Supply Chain Management, or a related field are an advantage.At least 1 year of relevant work experience in customer service, order management, sales support, logistics coordination, or a related field. FMCG, manufacturing, or distribution experience is advantageous. Experience with order management systems, customer service databases, or ERP platforms is beneficial.Computer literacy and proficiency in relevant office applications. Familiarity with order processing systems, particularly Sage, is an advantage. Ability to manage customer orders, maintain accurate records, and prepare reports. Basic data analysis skills and ability to interpret performance dashboards. Understanding of order fulfilment, credit control, delivery coordination, and customer service processes. KEY COMPETENCIES Customer Service Excellence Order Processing and Management Customer Relationship Management Communication and Interpersonal Skills Attention to Detail and Data Accuracy Problem-Solving and Complaint Resolution Data Analysis and Performance Monitoring Cross-Selling and Upselling Time Management and Organisation Cross-Functional Collaboration Continuous Improvement Professionalism and Accountability THE IDEAL CANDIDATE A proactive, customer-oriented professional with strong administrative, communication, analytical, and problem-solving skills. Must manage competing priorities accurately, coordinate effectively with internal teams, resolve customer concerns efficiently, and maintain excellent customer relationships.

7 hours ago

Field Sales Executive - Construction Materials - Thika

Gap Recruitment Services Limited

Thika, kenya

full-time

Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations.

a day ago

Field Sales Executive - Construction Materials - Ngong

Gap Recruitment Services Limited

Nairobi, kenya

full-time

Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations.

a day ago

Field Sales Executive - Construction Materials - Nairobi

Gap Recruitment Services Limited

Nairobi, kenya

full-time

Key Responsibilities Business Development and Sales Identify, prospect, and develop new business opportunities within the assigned territory. Conduct regular visits to construction sites, hardware stores, property developments, and customer locations. Build and maintain a strong pipeline of prospective customers. Generate leads and convert them into sales. Achieve and exceed monthly sales targets. Prepare quotations and follow up on outstanding opportunities. Customer Relationship Management Develop and maintain long-term relationships with contractors, developers, fundis, architects, quantity surveyors, and property owners. Present products and recommend solutions that meet customer requirements. Follow up on quotations, pending orders, and customer inquiries. Deliver exceptional customer service throughout the sales process. Territory Management Plan and manage daily field activities within the assigned territory. Maintain accurate records of customer visits, leads, quotations, and sales activities. Monitor competitor activities and identify emerging market opportunities. Provide regular market intelligence and customer feedback to management. Product Demonstration and Sales Support Present products using the company-provided tablet and webstore. Explain product specifications, pricing, promotions, and product availability. Coordinate with branch teams to ensure efficient order processing and customer support. Provide in-store sales support when required. Qualifications and Experience The ideal candidate should have: At least three (3) years of experience in field sales, direct sales, territory sales, or business development. Proven experience consistently achieving sales targets. Experience selling construction materials, building products, hardware, paint, roofing products, tiles, sanitary ware, cement, steel, or related products. Demonstrated experience prospecting and developing new business in the field. Strong negotiation and closing skills. Excellent communication and relationship-management skills. The ability to work independently with minimal supervision. Preference will be given to candidates with experience selling to: Contractors Developers Hardware stores Construction companies Architects Quantity surveyors Interior designers Tools and Support Provided The company will provide: A company motorcycle. Complete motorcycle safety gear. Advanced rider training. A tablet for product presentations and customer engagement. A GPS-enabled motorcycle for field operations.

a day ago

Technical Project Manager

Thunes

Nairobi, kenya

full-time

Key Responsibilities We're looking for a highly driven, self-motivated, technically hands-on person who is truly excited about having a meaningful impact within the company and for our partners. In this role, you will combine a startup mindset with the scale of an industry leader. Working with different types of partners you must remain agile and always adapt your process and mindset to the partner you are dealing with. In this role you will Proactively scope the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and Thunes. Coordinates closely with sales, sales support, and delivery teams to align solution design with customers' business requirements Secure from customer technical resource commitments needed to ensure a deal's "technical close." Lead and drive the partner integration from the analysis phase though the integration design until go live and post-delivery monitoring Support existing partners that are already integrated to the platform with their daily challenges and expansion plans Provide solutions and contribute to proof of concepts outside the box for some special projects Drive improvements for internal monitoring, reporting and operational tools and processes Provides training to the sales team in order to enhance their product knowledge, technical acumen, and technical sales skills To stand out you will Be customer facing - you will have a close relationship with our partners and business development teams to expand our coverage and services Work closely with different internal teams to understand and support operational processes and new solutions Always keep a solution mindset and look for improvements that you can bring to the organization Work with an agile and expanding team, offering mentoring, training and possibly management to junior members Participate in continuous integration, managing updates from concept to deployment Opportunistically pursues additional business development opportunities within customer firms What we are looking for Prior & proven min. ~5 years of experience in a technical project management (API / Integrations) or solutions delivery role with external stakeholders Experience in a B2B company supporting partners on a technical solution or service Experience working and strong interest in the Fintech and/or Payment Industry and market innovations Experience working and integrating with APIs over IP (REST, Web Services, ) Experience working in an Agile environment - Jira management is a plus Demonstrate motivation to learn new skills and technologies Ability to work effectively, multitask, agile and take responsibility in challenging situations Strong customer focused and result oriented mindset Independent and proactive - willing to get things done Strong troubleshooting and analytical skills Excellent interpersonal skills, be creative, friendly and solution-oriented with customers and colleagues Good written & verbal communication skills in English

5 days ago