Sales & Marketing

Sales Administrator

Salt South Africa ·Western Cape, south-africa·Full Time·Internship
Sales & MarketingFull TimeInternship
-
  • We are looking for a highly organised and detail-oriented Sales Administrator to join a growing technical business. The successful candidate will play a key role in managing customer quotations, supporting the business development team, maintaining customer data and ensuring customers receive accurate and timely service.
  • This role would suit someone with experience in a B2B technical sales environment who is comfortable coordinating RFQs, quotations, CRM administration and internal sales support.

Key Responsibilities

  • Act as the primary point of contact for incoming RFQs and quotation requests
  • Review RFQs for completeness and clarify requirements with customers
  • Coordinate the quotation process between sales, technical and procurement teams
  • Quality-check quotations for accuracy and professionalism before submission
  • Follow up on outstanding quotations and assist in moving opportunities forward
  • Maintain accurate customer, lead and RFQ information within the CRM
  • Manage customer and supplier onboarding documentation
  • Provide administrative support to the business development and sales teams
  • Respond to customer and sales enquiries and provide effective internal sales support
  • Handle and qualify inbound sales leads
  • Assist with forecasting, stock administration and general sales-related reporting
  • Coordinate business travel arrangements when required
  • Support special projects and ensure actions and deadlines are followed through
  • Identify opportunities to improve customer service, administration and internal efficiencies

Requirements

  • Grade 12/Matric
  • Relevant sales support or administrative qualification/certification
  • Minimum 3 years' experience in a similar Sales Administrator/Sales Support role
  • Previous experience within a B2B technical sales environment is highly advantageous
  • Strong experience managing RFQs and customer quotations
  • Understanding of CRM and ERP systems
  • Advanced proficiency in Microsoft Office
  • Strong administrative, organisational and data-management skills
  • Good commercial acumen
  • Excellent written and verbal English communication skills
  • High level of accuracy and attention to detail
  • Experience with data research and analytics
  • Adobe software and POPI/privacy legislation knowledge would be advantageous

Ideal Candidate

  • You are meticulous, proactive and comfortable taking ownership of tasks from start to finish. You can manage competing priorities, confidently follow up with internal stakeholders and customers, and understand the importance of accuracy and turnaround times in a technical sales environment.

Key skills

Matric
Apply Now

At a glance

Company

Salt South Africa

Location

Western Cape, south-africa

Employment

Full Time

Experience

Valid until

Not specified

Created

October 6, 2026

More opportunities

Similar roles you might like

Strategic Account Coordinator Yuppiechef

Mr Price Group

Western Cape, south-africa

full-time

We're looking for a full-time Account Coordinator to join our Wholesale team. If you enjoy working with products, systems and data, and like being the person who makes sure everything is right, this is for you. Responsibilities What your role looks like You'll be responsible for the accuracy and quality of Edison Stone's wholesale catalogue and product information across our systems and retail platforms. That covers two things: listing new products from our brands, and keeping existing product information up to date. This includes specs, technical details, imagery, pricing and warranties. You'll be the link between Edison Stone, our brands and our retail partners. It will be your job to make sure retailers receive everything they need to create high-quality product listings. Before anything is uploaded or shared, you'll do the first quality check on content, images, specifications and costings. That means spotting gaps and inconsistencies and following up until the information meets our standards. You'll work closely with our Key Account Managers, Planning Analysts, Sales Administrators and Sourcing team. This isn't a purely administrative role. It suits someone who takes ownership, manages multiple priorities in a fast-paced environment, and is always looking for ways to improve how things are done. You'll also look after day-to-day product compliance, including collecting, checking and maintaining certificates, test reports, approvals, permits, and packaging and labelling information provided by our brands. You'll keep records accurate and up to date, follow up on outstanding documentation and requirements, and flag any missing information to the Sourcing and Wholesale teams. You'll ensure products have the necessary compliance in place before importation and going to market. Who you are You're organised, meticulous and naturally curious, with a genuine interest in retail and products. You notice the details others miss, and you understand that a small error can have a big impact when several teams rely on your information. You take initiative, investigate problems and find practical solutions. You communicate confidently with colleagues, retailers and brands, both in person and over email or chat. You work well on your own and as part of a team. You're a systems person who enjoys learning new tools and processes, and for you, the little things matter. Qualifications What experience and skills you need At least 2 years' experience in a commercial environment Admin experience, with an understanding of financial and stock processes Strong organisational and project management skills, and the ability to work to tight deadlines Self-driven, and able to manage your own workload and outputs Excellent written and verbal communication Intermediate Excel skills A fast learner who builds strong working relationships across teams, both internally and externally Qualifications Required: relevant work experience in an office environment Advantageous: an administrative, retail or merchandising tertiary

7 days ago

Sales Administration - Manufacturing | Johannesburg

Salesworx Recruitment (Pty) Ltd

Gauteng, south-africa

full-time

Benefits Salary on offer R20 - R25k (negotiable based on experience) Job Description Our client, a well-established manufacturer and distributor based near Sandton, is seeking a highly organised, customer-focused Sales Administrator to join their team. This role is critical to the success of the sales function and combines sales administration, customer service, order processing, and sales support responsibilities. The successful candidate will be the first point of contact for many customers, handling inbound calls, processing orders, maintaining accurate CRM records, and identifying opportunities to upsell products and services. The ideal candidate is exceptionally process-driven, detail-oriented, and customer-centric. They understand that every action captured within the CRM has a direct impact on inventory, operations, customer satisfaction, and ultimately business performance. Key Responsibilities Serve as a key point of contact for customers via telephone and email. Process inbound customer orders accurately and efficiently. Capture and maintain all customer interactions, orders, quotations, and opportunities within the CRM system. Build positive relationships with customers through professional and responsive service. Identify opportunities to upsell and cross-sell products during customer interactions. Maintain a thorough understanding of product offerings and promotions. Follow up on quotations and customer enquiries. Liaise with Sales Representatives, Operations, Logistics, and Finance to ensure smooth order fulfilment. Verify the accuracy of orders and customer information before processing. Generate sales and customer reports as required. Resolve customer queries and escalate issues where appropriate. Ensure adherence to company processes, procedures, and service standards. Key Competencies Customer Service Excellence Demonstrates a genuine passion for delivering exceptional customer experiences. Builds rapport quickly and professionally. Maintains a positive, helpful, and solution-oriented attitude. Telephone Skills Excellent telephone etiquette and communication skills. Confident handling high volumes of customer calls. Able to engage customers professionally while identifying sales opportunities. Attention to Detail Produces highly accurate work with minimal errors. Understands the downstream impact of inaccurate data capture. Process Orientation Follows systems, procedures, and workflows consistently. Appreciates how every step in the CRM process affects the broader business. Commercial Awareness Comfortable identifying upselling and cross-selling opportunities. Understands the importance of customer retention and revenue growth. Requirements Minimum Requirements & Desired Experience Essential Experience 5 - 10 years' experience in a Sales Administration, Sales Support, Internal Sales, or Customer Service role. 5 - 10 years' experience working within a manufacturing, distribution, wholesale, or related industrial environment. 3 - 5 years' experience in Internal Sales and/or Customer Service, including direct interaction with customers. 5 - 10 years' experience using CRM systems as a core part of daily responsibilities. Proven experience processing customer orders, quotations, sales administration, and maintaining accurate customer records. Experience handling inbound customer enquiries and order placement via telephone and email. Demonstrated ability to identify and convert upselling and cross-selling opportunities. Technical Requirements Strong CRM proficiency (essential). Tech-savvy with the ability to learn and navigate systems quickly. Strong Microsoft Office skills, particularly Excel, Outlook, and Word. Comfortable working in a highly process-driven environment where accuracy and data integrity are critical. Excellent administrative and organisational skills. Personal Attributes Exceptional attention to detail. Highly process-driven and methodical. Customer-centric with a genuine passion for service excellence. Professional and confident telephone manner. Strong communication and relationship-building skills. Commercially minded with a natural ability to identify sales opportunities. Able to work effectively under pressure while maintaining accuracy. Strong sense of ownership, accountability, and reliability. Additional Requirements Must have a valid driver's licence and own reliable transport. Comfortable commuting to an office located in an industrial area near Sandton. Must provide contactable references from previous Sales Managers or Direct Managers who can speak to: Sales support performance. Customer service excellence. Attention to detail and administrative accuracy. CRM proficiency. Achievements, successes, and contribution to team performance.

3 months ago

Dispatch Supervisor, Durban

Sheldon Recruitment

KwaZulu-Natal, south-africa

full-time

Our client is seeking a Dispatch Supervisor for a permanent role based in Durban, KwaZulu Natal. Applicants are required to strictly meet the following criteria: Grade 12 with 3+ years warehouse experience and 2+ years in a supervisory capacity Dispatch, logistics, transport coordination experience MS Office proficient and Syspro (or similar) essential Knowledge of hazardous goods handling advantageous Valid Code 8 drivers, own vehicle and valid forklift license required The successful applicant would be responsible for, but not limited to: Dispatch Execution & Control: Oversee daily long-haul dispatch operations from planning through to execution. Ensure all loads are accurately picked, checked, and loaded according to dispatch plans. Maintain full alignment between physical stock, documentation, and system transactions. Monitor dispatch performance to ensure all deliveries meet scheduled timelines. Transport Planning & Coordination: Coordinate with transporters and 3PL providers to secure vehicles and confirm schedules. Ensure optimal vehicle utilization and compliance with legal load limits. Adjust dispatch plans proactively based on operational constraints or delays. Maintain continuous communication with drivers during transit. Syspro & Supply Chain Transfer (SCT) Control: Create, validate, and manage all inter-warehouse transfers (SCTs) in Syspro. Ensure all transfers are: Captured accurately; Approved prior to dispatch and Physically aligned with loaded quantities. Reconcile system stock vs physical stock before releasing any load. Investigate and resolve: Duplicate transfers; Unprocessed SCTs and Stock discrepancies between sites. Compliance & Documentation (TREM Cards & Legal): Ensure all hazardous and applicable loads are dispatched with valid TREM cards. Verify: Correct UN numbers; Product identification aligned to SDS and Emergency contact details. Maintain TREM card register, including version control and expiry tracking. Conduct pre-dispatch compliance checks to prevent legal or safety risks. Ensure adherence to SANS and company safety standards. Team Leadership & Supervision: Supervise Dispatch Storemen, Checkers, Packers, and support staff. Allocate daily tasks and ensure productivity and accountability. Train, mentor, and develop team members to improve performance. Maintain discipline, safety awareness, and operational standards. Communication & Stakeholder Coordination: Liaise with: Warehouse teams (receiving, picking, production); Sales Administrators and Transporters and 3PL partners. Communicate delays, issues, or risks proactively. Ensure alignment between departments to support smooth dispatch operations. Inventory Accuracy & Control: Ensure all inventory movements are supported by valid documentation. Conduct cycle counts and participate in stock takes. Investigate and resolve stock variances. Prevent dispatch of incorrect or unverified stock. Reporting & Performance Management: Monitor key reports such as: Open orders; Planned vs actual deliveries and Dispatch accuracy. Track KPIs, including On-time delivery (OTIF/DIFOT); Load accuracy and Dispatch productivity. Provide feedback and improvement plans to Warehouse Management. Health, Safety & Compliance: Enforce all health and safety regulations within dispatch operations. Ensure correct PPE usage and safe handling of goods. Conduct daily safety briefings ("Hot Potato Talks"). Maintain high housekeeping and hazard-free work areas. Continuous Improvement: Identify inefficiencies in dispatch, transport, and system processes. Implement improvements to reduce costs and improve service levels. Support automation and system enhancements (Syspro, reporting, routing)

3 months ago

Sales Team Leader

Fidelity Services Group

Western Cape, south-africa

full-time

Qualification & Experience: Matric or equivalent Minimum 5 years' experience as a Sales Rep/Team Leader Job requirements & Duties: Valid drivers' licence Must be PSIRA registered (Grade C) Interviewing and short-listing potential reps when there are vacancies in the department Loading weekly vehicle inspection on the Green Fleet app Maintaining SFE with reps on a weekly basis and reporting to Regional Sales Manager Arranging and accompanying reps on regular group travels Assist with finding OPC venues for OPC events Training of new Sales Reps (admin & in the field) as well as non-performers Managing sick leave/AWOL Assisting with allocation of traffic fines/PER3 Assisting reps with technical queries Assisting with OTC rejections of paperwork HR Manage Working closely with the Direct Sales Administrators

4 months ago