We're looking for a full-time Account Coordinator to join our Wholesale team. If you enjoy working with products, systems and data, and like being the person who makes sure everything is right, this is for you.
Responsibilities
What your role looks like
You'll be responsible for the accuracy and quality of Edison Stone's wholesale catalogue and product information across our systems and retail platforms. That covers two things: listing new products from our brands, and keeping existing product information up to date. This includes specs, technical details, imagery, pricing and warranties.
You'll be the link between Edison Stone, our brands and our retail partners. It will be your job to make sure retailers receive everything they need to create high-quality product listings. Before anything is uploaded or shared, you'll do the first quality check on content, images, specifications and costings. That means spotting gaps and inconsistencies and following up until the information meets our standards.
You'll work closely with our Key Account Managers, Planning Analysts, Sales Administrators and Sourcing team. This isn't a purely administrative role. It suits someone who takes ownership, manages multiple priorities in a fast-paced environment, and is always looking for ways to improve how things are done.
You'll also look after day-to-day product compliance, including collecting, checking and maintaining certificates, test reports, approvals, permits, and packaging and labelling information provided by our brands. You'll keep records accurate and up to date, follow up on outstanding documentation and requirements, and flag any missing information to the Sourcing and Wholesale teams. You'll ensure products have the necessary compliance in place before importation and going to market.
Who you are
You're organised, meticulous and naturally curious, with a genuine interest in retail and products. You notice the details others miss, and you understand that a small error can have a big impact when several teams rely on your information. You take initiative, investigate problems and find practical solutions. You communicate confidently with colleagues, retailers and brands, both in person and over email or chat. You work well on your own and as part of a team. You're a systems person who enjoys learning new tools and processes, and for you, the little things matter.
Qualifications
What experience and skills you need
At least 2 years' experience in a commercial environment
Admin experience, with an understanding of financial and stock processes
Strong organisational and project management skills, and the ability to work to tight deadlines
Self-driven, and able to manage your own workload and outputs
Excellent written and verbal communication
Intermediate Excel skills
A fast learner who builds strong working relationships across teams, both internally and externally
Qualifications
Required: relevant work experience in an office environment
Advantageous: an administrative, retail or merchandising tertiary