Sales & Marketing

Sales Team Leader

Fidelity Services Group·Western Cape, south-africa·Full Time·Onsite
Sales & MarketingFull TimeOnsite
-

Qualification & Experience:

  • Matric or equivalent
  • Minimum 5 years' experience as a Sales Rep/Team Leader

Job requirements & Duties:

  • Valid drivers' licence
  • Must be PSIRA registered (Grade C)
  • Interviewing and short-listing potential reps when there are vacancies in the department
  • Loading weekly vehicle inspection on the Green Fleet app
  • Maintaining SFE with reps on a weekly basis and reporting to Regional Sales Manager
  • Arranging and accompanying reps on regular group travels
  • Assist with finding OPC venues for OPC events
  • Training of new Sales Reps (admin & in the field) as well as non-performers
  • Managing sick leave/AWOL
  • Assisting with allocation of traffic fines/PER3
  • Assisting reps with technical queries
  • Assisting with OTC rejections of paperwork
  • HR Manage
  • Working closely with the Direct Sales Administrators

Key skills

Matric

At a glance

Company

Fidelity Services Group

Location

Western Cape, south-africa

Employment

Full Time

Experience

Valid until

Not specified

Created

June 29, 2026

More opportunities

Similar roles you might like

Dcds Health Team Leader Telesales(1dp)

Discovery Limited

Gauteng, south-africa

full-time

Job Description The successful candidate will be expected to lead, manage and mentor a team of Telesales consultants to reach required targets consistently. A teamk Leader is also required to facilitate any necessary course of action to achieve this purpose from all direct and indirect reports. Sales team leaders are also required to orient new sales staff and focus on improving the job performance and sales of existing staff. Sales team leaders may also delegate tasks to sales staff that they are grooming and./or developing. Team leaders are also required to assign tasks to the team members with the best skills for the job and guide staff members to ensure the work is done well. All non adherence and poor performance must be dealth with in line with the companys code of conduct. Key Purpose To lead, manage and mentor a team of Telesales consultants to reach required targets and ensure that staff participate in the rewards and recognition progamme. The Team Leader must also ensure that staff have a development plan , this should be part of the performance discussions Key Outputs The successful candidate will be expected, but not limited to perform the following key outputs: Leading and managing a team of 11 - 13 telesales agents Performance Management, coaching and developing team. Drive staff to achieve required targets and is accountability for teams overall sales targets Assessment of consultants calls - QA. Assisting with interviews & Role plays. Dealing with escalated queries. Ensuring open communication and engagement to all. Adherence to internal policies. Inspire, motivate and support team. Personal attributes and skills Excellent communication skills Sales Driven Quality Focused People-Orientated Attention to detail Strong Interpersonal Skills Strong Leadership skills Problem solving skills Decision making Ability Ability to handle complex and challenging situations Excellent time management skills Organizational awareness Ability to work within a team and drive the correct culture Qualification & Experience Grade 12 - essential 4 years outbound/ Inbound experience - essential 3 years Team Leader/leadership experience Computer literate - MS Office, especially Excel - essential Regulatory Exam and NQF 5 FAIS credits BCOMM or related degree will be advantageous

5 days ago

Business Development Manager

Scorpion Legal Protection

KwaZulu-Natal, south-africa

full-time

Key Responsibilities include, but are not limited to the following: Duties/ Responsibilities Oversee all aspects of team management, including performance evaluation and disciplinary actions. Manage staff performance and development initiatives. Collaborate with Field Sales Managers to target Stop Order business and identify new facility opportunities. Ensure that vehicles assigned to branches comply with company fleet procedures and performance targets. Manage and maintain marketing and sales materials according to established company standards. Inspire sales teams to exceed company sales targets through motivation and support. Facilitate ongoing recruitment, training, and support for sales team leaders, Field Sales Consultants, and Field Sales Managers to ensure a consistently strong sales force. Ensure sales teams operate in compliance with the Financial Advisory and Intermediary Services Act (FAIS) and TCF principles, prioritizing customer transparency and fairness. Requirements MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES Education Essential: Matric (Grade 12) or equivalent qualification. Relevant qualification in Marketing and Sales is advantageous Experience At least 5 years of sales experience in the insurance sector. At least 3 years as a sales Manager, managing a team of Field Sales Mangers A strong track record of working within the stop order market. Skilled in building trust with FSMs and ICs and motivating them to meet targets A completed FSB Regulatory exam will be an advantage Personal Attributes Honest, reliable, customer-focused, and good with people Pre-requisite Competencies Analytical, detail-oriented, with strong negotiation, networking, leadership, and presentation skills. Other Requirements Must be willing to travel often. Applicants must relocate at their own cost Have a valid, driver's license, and a Public Driver's Permit (PDP) Clear criminal record is of vital importance REQUIRED SKILLS AND KNOWLEDGE COMPETENCIES Analytical Thinking Ability The ability to split a task/problem into its component parts and use these in a logical and systematic manner to reveal the implications of the task/problem Problem Solving Skills The ability to assess a complex situation and generate practical solutions Time Management Skills The ability to cope with deadlines through prioritising work activities Negotiation Skills The ability to communicate arguments logically and reach a mutually beneficial outcome Leadership Skills The ability to inspire others to achieve goals that empower them and benefit the Company Other Competencies A track record of quality sales and evidence of being results driven Good communication skills Good interpersonal skills Good customer service orientation Proven ability to build teams and maintain team cohesion Proven ability to organize, coordinate and provide training, coaching, and counseling for sales agents/representatives, supervisors, and junior management Good management and leadership skills, including compliance to FAIS and other regulatory and good governance requirements

17 days ago

Health Telesales Consultant - Kzn

Discovery Limited

KwaZulu-Natal, south-africa

full-time

Job Description Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries Key Purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Health telesales. Key Outputs The successful individual will be required to perform on, but not limited to the following key outputs: Achieve Health Sales target Communication to members telephonically via fax and email Attending to general administration Conduct Financial Needs Analysis Achieve quality target Overcome objections Adhering to service level agreements Personal attributes and skills The successful individual will be required to demonstrate the following competencies: Target Driven Team Player Goal orientated Self motivated Ability to perform under pressure Adapt to change Persuasiveness Resilience/Tenacity Sound Time Management Self managed Attention to detail Ability to learn quickly and apply knowledge Speak fluently (accent neutral) English/Afrikaans Qualification & Experience Matric At least 1year sales experience, preferably in an outbound telesales environment Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage PC literacy, email, word, excel Tertiary qualification an advantage NQF5 and RE5 qualification

23 days ago

Jhb - Dc Insure (short Term)telesales Consultant - 1dp Sandton

Discovery Limited

Gauteng, south-africa

full-time

Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries Key Purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales. Key Outputs The successful individual will be required to perform on, but not limited to the following key outputs: Achieve Insure Sales target Communication to members telephonically via fax and email Attending to general administration Conduct Financial Needs Analysis Achieve quality target Overcome objections Adhering to service level agreements Personal attributes and skills The successful individual will be required to demonstrate the following competencies: Target Driven Team Player Goal orientated Self motivated Ability to perform under pressure Adapt to change Persuasiveness Resilience/Tenacity Sound Time Management Self managed Attention to detail Ability to learn quickly and apply knowledge Speak fluently (accent neutral) English/Afrikaans Qualification & Experience Matric At least 2 years sales experience, preferably in an outbound telesales environment Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage PC literacy, email, word, excel Tertiary qualification an advantage NQF5 and RE5 qualification

a month ago

Area Manager Free State & Northern Cape

Datafin Recruitment

Northern Cape , Free State, south-africa

full-time

ENVIRONMENT: A leading Retailer is looking for an Area Manager who is accountable for driving commercial sales growth, profitability, and operational excellence across their assigned geographic area. This role provides strategic leadership and hands-on management for the company's commercial sales operations in regional markets, ensuring consistent performance, customer service excellence, and market share growth across corporate, SMME, schools, and institutional customer segments. This role combines strategic business leadership with operational execution and people management. The Area Manager is responsible for P&L management, sales forecasting, budget achievement, and team performance across their assigned area. Through effective leadership of commercial sales teams, the manager builds high-performing teams that consistently deliver revenue targets, gross profit objectives, and exceptional customer experiences. DUTIES: Commercial Strategy & Market Development Drive commercial sales strategy execution across the assigned geographic area in alignment with national commercial objectives. Identify and pursue growth opportunities through market analysis, competitor benchmarking, and customer insights. Implement business development initiatives to achieve market differentiation and drive sales and profit growth. Conduct ongoing competitor analysis and market intelligence to inform strategic decisions and tactical adjustments. Develop and maintain customer databases for targeted marketing and promotional activities. P&L Management & Financial Performance Manage area P&L with accountability for revenue, gross profit, costs, and profitability targets. Achieve and exceed sales and gross profit budgets through effective planning, execution, and performance management. Conduct sales forecasting and budget preparation, ensuring accurate projections and resource allocation. Monitor operating performance and financial statements, analyse profitability ratios, and implement corrective actions. Control costs and optimise resource allocation to maximise profitability and operational efficiency. Team Leadership & Performance Management Lead, coach, and develop a team of 12 - 15 commercial sales staff across the assigned area. Set clear performance expectations and targets, monitor achievement, and provide regular feedback. Build high-performing, passionate, and innovative teams through effective recruitment, training, and succession planning. Conduct performance reviews, manage capability development, and address underperformance through coaching and disciplinary processes. Create a culture of high performance, continuous improvement, and customer-centricity. Customer Relationship Management & Service Excellence Build and maintain strong relationships with key customers, including corporate accounts, SMMEs, schools, and institutions. Ensure exceptional customer service and quality standards across all customer touchpoints. Implement and monitor customer service initiatives and take corrective action to enhance the customer experience. Handle escalated customer issues and complaints professionally and efficiently. Drive customer satisfaction, retention, and loyalty through responsive service and proactive engagement. Sales Execution & Business Cycle Management Drive and grow key business cycles and events, including Back to School, Christmas, Back to College, and Back to Work campaigns. Oversee area marketing strategy execution in line with the national marketing strategy. Implement in-store displays, promotional events, and customer engagement activities to drive sales. Monitor sales performance across product categories, channels, and customer segments and identify improvement opportunities. Ensure sales teams have the product knowledge, sales tools, and support required to achieve targets. Operational Excellence & Compliance Ensure compliance with company policies, procedures, and operating standards. Drive adherence to health and safety guidelines, legal requirements, and regulatory standards. Monitor inventory management to maximise sales and profitability and maintain sufficient stock of fast-moving products. Address slow-moving stock through markdowns, promotions, and strategic clearance initiatives. Maintain operational excellence through process optimisation, quality control, and continuous improvement. Cross-Functional Collaboration & Stakeholder Management Liaise with Head Office teams across Procurement, Supply Chain, Marketing, Finance, and Operations. Coordinate with Supply Chain and Operations teams to ensure stock availability and timely fulfilment. Partner with Marketing to develop and execute regional campaigns, promotions, and customer engagement initiatives. Provide market intelligence and customer insights to inform product range and procurement decisions. Collaborate with Finance on credit control, payment terms, and commercial governance. REQUIREMENTS: Skills & Capabilities Technical Skills P&L Management Financial Analysis Sales Forecasting Budget Management Commercial Sales Strategy Sales Execution Market Analysis Competitor Benchmarking CRM Systems Customer Database Management Inventory Management Stock Control Microsoft Excel Microsoft PowerPoint Microsoft Word Sales Performance Metrics Reporting Business Analysis Profitability Analysis Soft Skills Leadership Team Management Strategic Thinking Business Acumen Communication Presentation Skills Negotiation Influencing Stakeholder Relationship Management Problem-Solving Decision-Making Analytical Thinking Data Interpretation Time Management Priority Setting Resilience Composure Under Pressure Customer Service Orientation Leadership Skills Team Leadership Team Development Performance Management Accountability Coaching Mentoring Change Management Continuous Improvement Cross-Functional Collaboration Coordination Conflict Resolution People Management Domain Skills Commercial B2B Sales Environments Multi-Segment Customer Management Corporate Sales SMME Sales Schools Sales Institutional Sales Regional Market Development Business Growth Customer Acquisition Retention Strategies Competitive Analysis Market Intelligence Sales Campaign Planning Campaign Execution Supply Chain Management Inventory Management Qualifications & Experience Education National Senior Certificate (Grade 12) - Essential Relevant tertiary qualification in Business Administration, Sales, Marketing, Operations Management, or a related field - Advantageous Professional certifications in Sales Management, Business Development, or Commercial Operations - Advantageous Experience Solid experience in Commercial Sales, Business Development, or Regional Management Sales Team Leadership P&L Accountability Commercial B2B Sales Operations Multi-Location or Multi-Segment Sales Management Strategic Planning Team Leadership & Development Financial Management Corporate Sales SMME Sales Schools & Institutional Sales Relevant Operational Exposure Leading and developing commercial sales teams across regional or multi-location environments Managing P&L, including revenue, gross profit, costs, and profitability targets Developing and executing commercial sales strategies and business development initiatives Building and maintaining relationships with corporate, SMME, school, and institutional customers Conducting market analysis, competitor benchmarking, and strategic planning Managing sales forecasts, budgets, and financial performance Coordinating with Supply Chain, Operations, and Finance teams Implementing customer service initiatives and quality standards across sales operations Using CRM systems and sales performance tools for pipeline management and reporting Driving sales campaigns and key business cycles, including Back to School and seasonal promotions

a month ago