Department: Human Resources Department
Reports to (Title): Recruitment Manager
- To ensure the Company has talent pipeline by sourcing and acquiring qualified candidates for both present and future people need for the Business Divisions
Core Responsibilities and Key Result Areas
Recruitment and Resource Planning:
- Provide people for all vacancies that exist in the division
- Ensure only credible employees are recruited any given time
- Co-ordinate the requirement and availability of talent for the business division
- Provide people for all vacancies that exist in the division and ensure only credible employees are recruited any given time
- Ensure staff onboarding and make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
- Ensure HR Reporting Matrix, monitor the labour value of the division and ensure employees' contribution to the company reflects a positive impact.
Recruitment Documentation and Activities:
- Ensure all recruitment activities are in compliance with the Company policies and procedures
- Manage the recruitment process by ensuring all vacant roles are budgeted for/employee request form for unbudgeted role, placing job vacancies, co-ordinating interviews including personality assessment program for stores, candidate care program, medical checks i.e. food handler test etc
- Ensure only credible employees are recruited any given time
- Responsible for all recruitment documentation and checks such as Personal Bio data form, Guarantor checks, Reference checks, onboarding documentation i.e. Acknowledgement of Staff handbook, Code of business conduct and others, HR Spicy box containing relevant information for store opening, verifying all information supplied by candidates are correct and issuance of offer letter
- Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
- Recruitment reporting such as Recruitment tracker, work force planning indicating targeted number of recruitment versus actual, time to fill vacancies tracker, family tree update etc
Recruitment and Selection Process:
- Ensure candidate talent pipelines through sourcing channels including targeted recruitment campaigns, internet searches, networking groups, social media, database search, referrals and advertising.
- Maintain an applicant tracking process that ensures that quality candidate are shortlisted on time and within budget
- Conduct thorough pre-screening of candidates as required and provide detailed documentation and recommendations to line managers
- Manage new employees' orientation programs ensuring that the programs stimulate positive attitude towards the Company goals.
- Maintain a reporting system that shows vacancies filled in relations to headcount budgeted by each business division
- Ensure talent pipeline both internal and external for each business division in terms of CV pool and ready to hire candidates
- Ensure compliance to the labor laws of the government in relations to recruitment process and practice
- Ensure employees and expatriates are aware of the laws of the government and that they comply adequately thereafter avoiding company representation of defaults.
- Ensure adequate compliance to all company policies, internal control processes and approved processes
- Perform any other related task as may be assigned from time to time
Key Performance Indicators
- Time to fill vacancy
- Number of Qualified Candidates per post
- % of position filled over required talent
- Acceptance Rate against target
- Sourcing Channel Efficiency
- % of new hires that exited the business before confirmation
- Manage the cost of hiring within the stipulated/agreed budget
- Compliance with regulatory stipulations
- Applicant Tracking System
- Must be able to work autonomous handling a number of complex tasks and recruitment projects at the same time
- Communication
- Negotiation & Influencing
- Talent Sourcing
- Interviewing & Assessment
- Recruitment Analytics
- Planning, Scheduling, Controlling & Coordinating
- Problem-Solving Skills
- Relationship Management
Job Specifications
Educational Requirements:
- Minimum of University Degree or equivalent in Industrial Relations and Labour or its equivalent
Professional Requirements:
- Membership of the CIPM, or any other related professional qualification is required.
- Minimum of 3-5 years working experience in retail business or related industry.
- Recommend the best resources for the business
- Provides recommendations/ advice to the management on employee related matters
- Provides customer-focused HR Services
- Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
- This role is largely office-based, although may require visiting of business stores to check on employee performance.
- It can be demanding especially during peak periods such as, salary dates where jobholder bears the brunt of ensuring salaries of staff are processed accurately and received on time.