Financial Services

Porter

Newmark Hotels·Western Cape, south-africa·Full Time·Part-time
Financial ServicesFull TimePart-time
-Closes Oct 23, 2026

Job Advert Summary

  • To provide exceptional guest service through efficient handling of guest luggage, maintaining the appearance of front-office areas, and ensuring a welcoming, safe, and smooth guest experience, especially during night shifts.

Minimum Requirements

  • Excellent communication skills
  • Fluent in English - written and verbal
  • Strong customer service orientation
  • Ability to remain calm under pressure and prioritize tasks
  • Team player with a positive attitude
  • Dependable and trustworthy, always acting in the best interest of the company
  • Flexible to work shifts, weekends, and public holidays

Duties and Responsibilities

  • Uphold all company policies, procedures, and standard operating procedures (SOPs)
  • Deliver prompt and professional assistance to guest requests and concerns
  • Maintain the cleanliness and presentation of front office areas
  • Assist with luggage handling during guest arrivals and departures
  • Support the rooming of guests when necessary
  • Liaise with Duty Managers to arrange taxis and other guest transport needs
  • Secure and tag guest luggage, ensuring proper storage and tracking
  • Personalize guest service by learning and using guest names
  • Promote hotel services and facilities through accurate product knowledge
  • Handle guest queries or escalate them to reception as required
  • Stay informed about VIPs, groups, and special events daily
  • Follow end-of-shift procedures in line with company standards
  • Perform additional duties as requested by management

Deadline:16th October,2026

Apply Now

At a glance

Company

Newmark Hotels

Location

Western Cape, south-africa

Employment

Full Time

Experience

Valid until

October 23, 2026

Created

October 14, 2026

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