Retail

Operations Officer

KOLOMONI MICROFINANCE BANK·Oyo, Nigeria·Full Time·Internship
RetaildirectorFull TimeInternship
-Closes Oct 26, 2026

Kolomoni Microfinance Bank is a CBN-licensed Nigerian Microfinance Bank providing mobile and web-based financial services, including savings, investments, loans, and agency banking (POS terminals).

We are recruiting to fill the position below:

Job Title: Operations Officer

Locations: Ibadan, Ogbomoso and Saki - Oyo Employment Type: Full-Time Department: Operations Reports To: Branch Operations Lead / Head of Operations

Role Purpose

The Operations Officer is responsible for the accurate, efficient and compliant execution of the Bank’s day-to-day operational activities.

The role supports transaction processing, customer account administration, KYC activities, loan and investment booking, reconciliations, card operations, branch controls and operational reporting while ensuring adherence to regulatory requirements, internal policies and service standards.

Key Responsibilities

Process and document account opening, account updates, dormant account reactivation, customer requests and other operational activities in line with KYC and regulatory requirements.

Manage and review KYC activities, including customer onboarding, account updates, BVN/NIN verification and other identification requirements.

Ensure customer records and supporting documentation are complete, accurate and compliant with internal and regulatory standards.

Support the processing, verification, documentation and booking of loans and investments, ensuring all required approvals, supporting documents, system entries and post-booking controls are completed accurately.

Manage ATM card operations, including requests, issuance, activation, replacement, PIN-related requests, inventory monitoring, custody and reconciliation.

Process approved banking transactions, including transfers, deposits, withdrawals, payments, account maintenance and other operational requests.

Demonstrate strong proficiency in the core banking application, including customer account management, transaction posting, reversals, approvals, transaction monitoring and generation of operational reports.

Support teller-related activities where required, including cash management, till balancing, cash-limit monitoring and resolution of transaction exceptions.

Conduct daily operational checks and reconciliations, investigate discrepancies and ensure timely resolution of identified exceptions.

Monitor transaction flows and escalate failed, delayed, unusual, suspicious or potentially fraudulent transactions appropriately.

Work closely with Finance, Reconciliation, Settlement, Compliance, Risk, IT, Customer Experience and other relevant teams to resolve operational issues.

Maintain proper custody, filing and documentation of operational records with clear audit trails.

Support branch opening and closing procedures, cash and vault controls, ATM/card operations, POS activities and other assigned branch functions.

Monitor operational SLAs and ensure customer requests and transactions are completed within approved turnaround times.

Prepare and submit accurate weekly and monthly operational reports covering transaction volumes, reconciliations, exceptions, cash positions, outstanding issues and other assigned metrics.

Identify process gaps and recommend improvements to strengthen operational efficiency, internal controls and customer experience.

Ensure compliance with CBN regulations, KYC/AML/CFT requirements, internal policies, SOPs and applicable regulatory standards.

Support effective branch management and operational continuity.

Perform other duties as assigned by the Branch Operations Lead or Head of Operations.

Required Qualifications & Experience

Minimum of an HND or Bachelor’s Degree in Accounting, Finance, Economics, Business Administration or a related discipline.

2–3 years’ relevant experience in banking operations, preferably within a commercial bank, microfinance bank, fintech or other financial institution.

Proven experience using a Core Banking Application (CBA) and other banking or financial technology platforms.

Good understanding of banking operations, transaction processing, reconciliations, KYC requirements and internal controls.

Proficiency in Microsoft Office applications, particularly Microsoft Excel.

Strong numerical, analytical and problem-solving skills.

Required Competencies:

Core banking system proficiency

Banking operations knowledge

Transaction processing and reconciliation

Account opening and KYC administration

Loan and investment booking

ATM/card operations

Cash and operational controls

Risk and compliance awareness

Attention to detail and accuracy

Reporting and analytical capability

Customer service orientation

Problem-solving and decision-making

Communication and interpersonal skills

Teamwork and collaboration

Integrity and confidentiality

Branch operations management.

Apply Now

At a glance

Company

KOLOMONI MICROFINANCE BANK

Location

Oyo, Nigeria

Employment

Full Time

Work style

Internship

Experience

director

Valid until

October 26, 2026

Created

October 12, 2026

More opportunities

Similar roles you might like

Bank Teller

KOLOMONI MICROFINANCE BANK

Oyo, Nigeria

Full-time

Kolomoni Microfinance Bank is a CBN-licensed Nigerian Microfinance Bank providing mobile and web-based financial services, including savings, investments, loans, and agency banking (POS terminals). We are recruiting to fill the position below: Job Title: Bank Teller Locations: Ibadan, Ogbomoso and Saki - Oyo Employment Type: Full-Time Department: Operations Reports To: Branch Operations Lead / Head of Operations Role Purpose The Bank Teller is responsible for providing efficient, accurate and professional cash-handling and over-the-counter transaction services to customers while ensuring strict compliance with Kolomoni Microfinance Bank’s operational procedures, regulatory requirements and internal controls. Key Responsibilities Receive and process customer cash deposits, withdrawals, transfers and other approved over-the-counter transactions accurately and efficiently. Verify customer identity, account details, transaction instructions and supporting documentation before processing transactions. Ensure all transactions comply with approved limits, authorization requirements and operating procedures. Demonstrate sound knowledge of the core banking application and use the system accurately to process, post, verify, reverse and monitor approved customer transactions. Maintain complete and accurate transaction records and audit trails. Manage the teller till, including daily opening and closing balances, cash custody, replenishment and balancing. Promptly investigate and escalate cash shortages, overages or transaction discrepancies. Support daily reconciliation activities and ensure identified exceptions are properly documented and resolved. Comply with KYC, AML/CFT, cash-handling and other regulatory and internal control requirements. Identify and escalate suspicious, unusual, fraudulent or unauthorized transactions. Provide courteous and professional customer service and respond appropriately to routine customer enquiries. Maintain confidentiality of customer information and transaction records. Support branch opening and closing procedures, including cash and vault controls. Maintain proper custody of cash, payment instruments and sensitive operational documents. Escalate system, operational and transaction-related issues promptly. Support other branch and Operations activities as assigned by the Line Manager. Prepare and submit accurate weekly reports covering teller activities, transaction volumes, cash movements, reconciliations, exceptions and other assigned operational metrics. Qualifications and Experience Minimum of an HND or Bachelor’s Degree in Accounting, Finance, Economics, Business Administration or a related discipline. Previous experience as a Teller, Cash Officer, Operations Officer or in a similar banking or financial services role is an advantage. Good understanding of cash handling and basic banking operations. Strong numerical and reconciliation skills. Basic proficiency in Microsoft Office applications. Strong attention to detail and ability to maintain accuracy under pressure. Required Competencies: Cash management and numerical accuracy Customer service orientation Attention to detail Integrity and confidentiality Risk and internal control awareness Communication and interpersonal skills Problem-solving ability Ability to work effectively under pressure Teamwork and collaboration Regulatory and compliance awareness.

3 hours ago

Operations (eore Qa/qc) Associate

CTG (Committed To Good)

nigeria

full-time

Overview of position Our client is an operational arm of the UN & it supports the achievement of the SDG's by successfully implementing its partners’ peacebuilding, humanitarian & development projects around the world. Their mission is to help people build better lives & countries achieve peace & sustainable development. We are proud of our people. Our client family brings together approximately 160 nationalities, represented by over 5,000 our client personnel as well as some 7,800 personnel recruited on behalf of their partners. Spread across 80 countries, their workforce is rich in diversity and culture, with inclusion at its core. For over 20 years, our client PSC has provided portfolio & project management services in the area of mine action & explosive hazards, that are reinforced by comprehensive management & oversight controls. Under this umbrella, the cluster is responsible for the implementation of projects that, through the engagement of inputs such as personnel, third parties, assets & other resources, deliver activities that produce substantive mine action outputs. Project management is conducted in line with our client PMM, which incorporates best practices in the field, as well with a view to quality & cross cutting initiatives such as workforce & talent management, knowledge & information management, health, safety, social & environmental management; gender parity & mainstreaming & diversity & inclusion. This comprehensive delivery platform is implemented in accordance with partner requirements & in line with our client rules & regulations through the leadership of the Cluster Director, who has the overall authority & accountability for the performance of PSC on behalf of its clients. Our client is the coordinator for mine action within the UN system, located within the OROLSI at the DPO. It chairs the IACG - MA & is the lead of the GPC for MA AoR. Mine action comprises five areas of work: clearance, risk education, VA, advocacy & stockpile destruction. The UN applies mine action expertise to an increasingly wide range of explosive hazards, from unexploded missiles, artillery shells, rockets, grenades & mortars, to unsafe & unsecured weapons & ammunition, IED's & cluster bombs. Our client leads, coordinates & carries out efforts to mitigate these threats when mandated by the UNSC or when requested by the Secretary General or an affected country, often in response to a humanitarian emergency. Our client plans, manages & oversees all humanitarian mine action activities in northeast Nigeria. It provides technical support to all partners & ensures the proper integration of mine action into wider humanitarian assistance & developmental programs. At the request of the UNCT, a technical scoping mission was conducted by our client in April 2017. Following this, our client was asked to provide humanitarian mine action assistance in the northeast of the country. As a result, our client deployed a small team in 2018 to provide technical assistance, including coordination, planning, technical advice & support to the HCT, the humanitarian community, affected populations & national authorities. Role objectives The Operations (EORE QA/QC) Associate will work under the overall supervision of the Operations Officer.The duties and responsibilities are as follows: Participate and support in monitoring, evaluation and quality assurance of risk education activities and victim assistance activities conducted by implementing partners, including frequent field visits to targeted areas. Quality assurance shall include verification of compliance with applicable gender equality and social inclusion requirements and with the prevention of sexual exploitation, abuse and harassment (PSEAH) obligations set out in the partner agreement. Quality Assurance shall also consider whether community feedback and reporting mechanisms are accessible to women, girls, persons with disabilities and people facing relevant literacy or language barriers. Document identified GESI, accessibility and PSEAH compliance gaps and refer material or recurring issues to the supervisor for follow-up through the applicable partner or contract-management arrangements. Assist in planning and design of explosive ordnance risk education (EORE) and victim assistance (VA) activities. Activity design shall take account of differentiated risks, information needs and access barriers, including those associated with gender, age and disability, and shall provide appropriate adaptations for groups identified through the relevant context and needs analysis. Assist in liaising with concerned partners and authorities (including military and security officials) for humanitarian mine action coordination and monitoring. Support in conducting needs assessments at the local level, including support in planning and conducting interviews with relevant informants. Informant selection shall reflect the diversity of the affected population, including women and persons with disabilities and other groups facing barriers to participation. Where children are consulted, interviews and other engagement shall comply with applicable child safeguarding, consent/assent and confidentiality requirements. Interview arrangements shall be adapted where gender, age, disability, language or other contextual factors could otherwise constrain participation. Participate in the organization and provision of training on EORE, VA and Non-Technical Survey (NTS) for national authorities, teachers, community volunteers, humanitarian workers, and representatives of Civil Society Organisations (CSOs). Training records shall record participant data disaggregated by sex and age and, where appropriately and voluntarily collected, by disability. Assist in the accreditation of trained actors and organisations. Participate in the mapping of existing EORE capacity, activities, and materials, identifying gaps and opportunities for review by supervisor Assist in quality control on EORE Curriculum and Information Education and Communication (IEC) related materials in cooperation with contractors and partners. Quality control shall confirm that materials are comprehensible and accessible to women, girls, men and boys, including persons with disabilities, and are available in the languages used by the target communities. Liaise and organise meetings with affected communities and other stakeholders ensuring meetings enable the participation of women and girls, including separate sessions where mixed consultation would limit their participation, and the participation of persons with disabilities Produce reports and provide on-the-job training to partners as required. Assist with the coordination of our client Implementing Partners (IPs) and participate in Protection sector and Mine Action Sub-Working Group (MA SWG) meetings. As required, participate in Health, mental health psychosocial support, and Early Recovery & Livelihoods coordination meetings. Receive reports from implementing partners and record information to assist our client Information Management Unit to maintain records of data and progress of work, and produce reports when required. Train our client Implementing Partners in using IMSMA accident/victim/assistance reports to identify victims’ needs and to monitor assistance provided by Humanitarian Mine Action (orientation, referral). Training shall address the differentiated needs of women, girls, men and boys, including survivors with disabilities, and referral to services that are physically and communicatively accessible. Comply at all times with the standards of conduct on the prevention of sexual exploitation and abuse and harassment applicable under the engagement instrument, including completion of mandatory training and the obligation to report concerns through the designated reporting channels. Assist in other related duties as requested by the supervisor or senior management. Project reporting The Operations (EORE QA/QC) Associate will work under the direct supervision & guidance of the ICS10 EORE Specialist Key competencies High school diploma with 6 years of relevant experience. or; A first-level University degree (Bachelors or equivalent) with 2 years of relevant experience Experience in humanitarian mine action, in particular EORE and VA with a recognised organisation is required. Relevant experience is defined as team-leader-level experience in Humanitarian Mine Action, delivering EORE-related training and messaging. A level equivalent to IMAS EORE Level 3 (governed by IMAS T&EP 12.10/01, Competency Standards for Explosive Ordnance Risk Education Practitioners) is required for this position. Experience in quality assurance is required Experience in training and meeting facilitation is required Experience in community-based education and public information campaigns and communications is required Experience in gender-responsive or disability-inclusive community engagement, programme delivery or training, including engagement with women, girls or persons with disabilities. Knowledge of the UN system and our client procedures is desired. Experience in Non-Technical Survey with a recognized organization is an asset. Fluency in English, Hausa is required & Kanuri or any other languages (writing, speaking & reading) spoken in Northeast Nigeria is an asset. Team management This role has no team management responsibility. Further information Qualified female candidates are strongly encouraged to apply The successful candidate will work in other location in the Northeast Nigeria

a month ago

Administrative Assistant Intern

SNV

Abuja, nigeria

full-time

SNV Nigeria is seeking a recruit Administrative Assistant for Internship/National Youth Service Corps (NYSC) for its Country Programme, to provide day-to-day key administrative and programme support. The Officer will be responsible for the supporting with general administration, operational activities and support project teams. Purpose of the internship Placement In your role as a Administrative Assistant, you will gain practical experience in administration, general operations, stakeholder coordination and programme implementation within an international development organisation. The intern will be based in Abuja, work with the Operations Officer and Country Programme team. These includes working with Programme Managers, Advisors and project teams across SNV Nigeria's portfolio, contributing to a range of initiatives that strengthens SNV's objectives and visibility. The intern will report to the Operations Officer and will take on, a mix of recurring administrative tasks within the dynamic programmes. Each week will offer opportunities to learn, co-create, and contribute in meaningful ways. To succeed in this role, you should bring a flexible and proactive mindset, a collaborative spirit, and a genuine passion for our mission to advance sustainable and equitable development, making impact that matters. This internship offers a unique opportunity to: Learn programme implementation within international development. Build expertise in general office operations. Strengthen your capabilities in coordinating, organising meetings and events. Receive mentorship from professionals in a team environment. Develop proficiency in team building and stakeholder collaboration. Contribute to work that makes a difference. Job Description General Administrative Support Provide day-to-day administrative support to the Country office and project teams. Prepare meeting logistics, attendance sheets, agendas and minutes. Support travel arrangements, hotel bookings and related logistics for staff, consultants and project participants. Maintain organised electronic and physical filing systems in line with SNV procedures for country programme and projects, including data management and filing. Support the preparation, processing and tracking of administrative forms and requests. Provide any other administrative support as required by the office program. Programme and Project Support Support Program and Project team with meetings, workshops and related events. Assist with collecting and organising programme data; and maintaining comprehensive data on the various projects partners and clients. Assist with preparing project-related documents, presentations, trackers and reports. Support the preparation of project documentation for internal review and reporting. Qualifications Bachelor's degree or HND in Business Administration, Economics, Accounting, Management, Public Administration, Development Studies, Social Sciences or a related field. NYSC member with valid deployment to Abuja and graduates with a maximum of 1-2 year of post-NYSC work experience. Previous administrative, operational, project or office-support experience is an advantage but not essential. Competencies: The successful candidate should demonstrate: Strong organisational and administrative skills. Good attention to detail and accuracy. Good written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Strong follow-up and coordination skills. Good interpersonal and teamwork skills. Ability to work effectively with colleagues across different projects. Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint. Willingness to learn and work within established policies and procedures. High level of integrity, confidentiality and professionalism.

a month ago

Agricultural Extension Officer

Olam Agri

Kaduna , Kwara, nigeria

full-time

We are seeking an experienced Agricultural Extension Officer to support the implementation of programs within the soybean and maize value chains. The successful candidate will drive farmer onboarding, training, and adoption of Good Agricultural Practices (GAP) and Regenerative Agriculture techniques across outgrower networks. The role will also support seed multiplication programs, sustainability initiatives, farmer data management, and collaboration with the Procurement team to facilitate efficient produce aggregation and offtake. Key Responsibilities Recruit, onboard, and manage smallholder farmers participating in outgrower programs. Deliver training on Good Agricultural Practices (GAP), regenerative agriculture, soil health improvement, irrigation efficiency, residue management, biodiversity conservation, and post-harvest loss reduction. Implement and monitor soybean and maize seed multiplication programs, including sowing, field management, and harvesting activities. Utilize the Training of Trainers (ToT) approach by identifying and developing model farmers who can transfer knowledge across farming communities. Conduct regular farm visits to monitor compliance with recommended agronomic practices and provide technical support. Coordinate farmer geo-location mapping and maintain accurate farmer databases. Collect, analyze, and report sustainability and field performance metrics. Work closely with the Procurement team to support effective produce aggregation and procurement from participating farmers. Build strong relationships with farmer groups, cooperatives, implementing partners, and other key stakeholders. Prepare timely field reports, project updates, and monitoring documentation. Requirements Bachelor's Degree or HND in Agricultural Extension, Agronomy, Crop Science, Agriculture, or a related discipline. Minimum of 4-5 years' experience in agricultural extension, agronomy, sustainability programs, or value chain development. Demonstrated experience within the soybean and/or maize value chain. Proven experience driving adoption of sustainable agriculture and regenerative farming practices among smallholder farmers. Experience managing field-based projects involving multiple stakeholders. Strong understanding of farmer engagement, capacity building, and rural community development. Ability to work independently and travel extensively within rural and remote locations. Experience working with donors, development agencies, NGOs, or agricultural development projects is an advantage. Knowledge of geospatial mapping tools and farmer registration platforms is desirable. Preferred Skills: Soybean and Maize Agronomy Agricultural Extension Services Good Agricultural Practices (GAP) Regenerative Agriculture Farmer Training & Capacity Building Training of Trainers (ToT) Outgrower Program Management Sustainability & ESG Programs Farmer Geo-Mapping Agricultural Data Collection & Analysis Monitoring & Evaluation (M&E) Stakeholder Engagement Produce Aggregation & Procurement Support Field Operations Management GIS / Geospatial Analysis Tools Microsoft Excel & Reporting Tools. Key Competencies: Strong communication and facilitation skills Stakeholder engagement and relationship management Project coordination and execution Data-driven decision-making High integrity and accountability Strong organizational and time-management skills Ability to thrive in field-based and fast-paced environments. Ideal Profile: Candidates may currently hold titles such as: Agricultural Extension Officer Agronomist Field Agronomist Sustainability Officer Farmer Engagement Officer Outgrower Coordinator Agricultural Project Officer Value Chain Development Officer Field Operations Officer.

a month ago

Head Of Operations

Strivo Labs

Lagos, nigeria

full-time

Job Summary We are seeking an experienced and execution-driven Head of Operations to lead and oversee the company's end-to-end operational activities, ensuring efficient service delivery, operational excellence, and business scalability. The ideal candidate will be responsible for translating business strategy into operational execution across fleet management, fuel card services, payment infrastructure, telematics, IoT solutions, supply chain operations, and strategic partner management. This role will work closely with Engineering, Product, Finance, Customer Experience, Sales, Technology, and Compliance teams to ensure seamless operations while driving continuous process improvement. This is a leadership role for someone who combines strong strategic thinking with hands-on operational experience. The ideal candidate must have personally worked in the field with telematics and IoT device installations, maintenance, troubleshooting, and deployments before moving into management. We are looking for someone who understands the realities of field operations because they have been directly involved in executing them. Key Responsibilities Operational Leadership: Provide strategic leadership for the Operations department. Directly supervise Operations Officers, Field Engineers, Installation Teams, and other operational personnel. Lead nationwide deployment, installation, maintenance, and operational support activities. Build, develop, and scale a high-performing operations team capable of supporting business growth. Foster a culture of operational excellence, accountability, safety, and continuous improvement. Establish operational goals and monitor departmental performance against agreed KPIs. Promote a strong Quality Assurance culture across all operational activities. Operational Strategy & Process Excellence: Develop and implement operational strategies aligned with the company's business objectives. Design, review, standardize, and continuously improve Standard Operating Procedures (SOPs). Optimize operational workflows across deployments, maintenance, incident management, and service delivery. Lead automation and operational efficiency initiatives. Identify operational bottlenecks and implement sustainable corrective actions. Deployment & Infrastructure Management: Oversee end-to-end deployment of hardware and technology solutions at customer locations. Ensure successful implementation of fleet management devices, telematics equipment, IoT devices, sensors, and related infrastructure. Coordinate site assessments, installation scheduling, commissioning, and post-installation support. Ensure every deployment delivers the promised visibility, control, and operational intelligence to customers. Drive first-time-right installation standards across all deployment projects. Product Operations & Service Delivery: Ensure operational excellence across: Fuel Card Services Fleet Management Solutions Payment Infrastructure Telematics & IoT Solutions Energy Intelligence Solutions Ensure centralized business wallet operations and bulk funding mechanisms operate efficiently. Coordinate with Engineering and Product teams to ensure accurate, real-time operational data flows into customer dashboards. Monitor platform performance, uptime, and service reliability. Lead resolution of systemic operational issues impacting service delivery. Supply Chain, Inventory & Partner Management: Manage procurement, warehousing, inventory, and deployment of telematics, IoT hardware, and operational equipment. Maintain optimal inventory levels to eliminate stock-outs for critical projects. Establish inventory governance and asset accountability. Develop and manage strategic relationships with: Fuel Station Networks Diesel Suppliers Telecommunications Providers Payment Processors Logistics Partners Equipment Vendors Other operational partners Ensure vendor performance meets agreed Service Level Agreements (SLAs). Customer Experience & Service Excellence: Ensure exceptional operational service delivery throughout the customer lifecycle. Improve deployment speed and operational responsiveness. Monitor customer satisfaction metrics and service quality. Reduce repeat operational incidents through preventive maintenance and root-cause analysis. Partner with Customer Experience teams to improve overall customer outcomes. Compliance, Governance & Risk Management: Ensure compliance with all applicable regulatory requirements, company policies, and operational standards. Implement internal controls to reduce operational, financial, and technology risks. Develop systems that minimize fraud, wastage, asset loss, and operational leakage. Maintain audit readiness across operational processes. Drive compliance with ISO standards and other applicable quality management frameworks. Financial & Performance Management: Prepare and manage departmental budgets. Optimize operational expenditure without compromising service quality. Improve operational efficiency and profitability. Track operational performance using dashboards and data analytics. Present periodic operational reports to Executive Management. Cross-Functional Leadership: Work closely with Engineering to resolve systemic technical issues. Support Finance with reconciliation, reporting, and operational compliance. Collaborate with Product, Sales, Customer Experience, and Technology teams to improve service delivery. Lead operational readiness for new product launches and business initiatives. Key Performance Indicators (KPIs) Operational Excellence: 100% implementation and staff adoption of Standard Operating Procedures (SOPs) across all operational product lines. Reduction in Mean Time to Resolve (MTTR) field-level incidents. Minimum 98% SLA compliance for operational response and resolution. Service uptime meeting agreed business targets. Improvement in operational turnaround times. Increase in deployment efficiency and productivity. Reduction in operational process bottlenecks. Quality, Compliance & Risk: 100% compliance with ISO and internal operational standards. Zero major audit non-conformities. First-Time-Right Installation Rate exceeding agreed targets. Greater than 99% inventory and asset accuracy. Zero critical operational compliance breaches. Reduction in operational risk exposure. Reduction in fraud, wastage, and operational leakage. Customer Experience: Reduced deployment cycle from contract execution to customer go-live. Improved First-Time Fix Rate. Improved Customer Satisfaction (CSAT) scores. Increased client retention and subscription renewals. Reduction in customer complaints relating to deployments and operational support. Financial Performance: Reduction in operational cost per transaction. Optimization of deployment and maintenance costs. Measurable reduction in internal operational waste. Documented reduction in client operational losses and leakages. Improved operational contribution to overall business profitability. Requirements Education: Bachelor's Degree (B.Sc./HND) in Engineering, Operations Management, Business Administration, Supply Chain Management, Information Technology, or a related discipline. MBA or Master's degree is an added advantage. Relevant professional certifications such as PMP, PRINCE2, Lean Six Sigma, ISO Lead Auditor, CILT, or equivalent are an added advantage. Experience: 8 - 10 years of progressive operational management experience. At least 5 years in a senior management role. Demonstrated experience managing technology-enabled operations, field service operations, logistics, fleet management, telematics, IoT solutions, or energy-related operations. Must have hands-on experience installing, maintaining, troubleshooting, and supporting telematics and IoT devices before transitioning into management. Candidates should have practical field experience and understand installation challenges firsthand. Proven experience leading cross-functional teams and managing large-scale operational deployments. Core Competencies Technical Competencies: Operations Management Strategic Planning Field Operations Telematics & IoT Operations Process Improvement Supply Chain Management Asset & Inventory Management Service Delivery Project Management Budget Management Risk & Compliance Data Analytics ERP & Business Systems.

a month ago

Junior Port Operator

Ascentech Services Limited

Lagos, nigeria

full-time

Job Summary We are seeking a Junior Port Operations Officer to support the smooth coordination of vessel and port activities. The ideal candidate should have experience in a shipping company and practical knowledge of vessel operations, crew changes, husbandry services, and customs procedures. Key Responsibilities Coordinate and support vessel berthing and port call activities. Assist with crew change arrangements, including documentation and logistics. Coordinate husbandry services such as provisions, spares, transportation, and other vessel requirements. Liaise with NPA, NIMASA, Customs, terminals, immigration, and other relevant authorities. Prepare and process port, vessel, and customs documentation. Monitor vessel arrival, berthing, operations, and departure schedules. Communicate with ship masters, agents, terminals, vendors, and other stakeholders. Ensure port operations are carried out efficiently and in line with applicable regulations. Prepare operational reports and maintain accurate records. Requirements B.Sc./HND in Maritime Studies, Shipping & Port Management, Transport Management, Logistics, Business Administration, or a related field. 1 - 3 years' experience in port/shipping operations. Experience working with a shipping company or maritime agency is highly preferred. Practical experience in vessel berthing, crew change, husbandry, and customs handling. Good knowledge of Nigerian port operations and relevant maritime procedures. Strong communication, coordination, documentation, and problem-solving skills. Ability to work under pressure and respond to vessel/port operational requirements.

2 months ago