Business Development Manager - Hr Shared Services
Careers Verified Limited - 2 Openings
Abuja (FCT), Lagos Employment Type: Full-time, Lagos, Nigeria
full-time
At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.
We are recruiting to fill the position below:
Job Title: Business Development Manager - HR Shared Services
Locations: Abuja (FCT) and Lagos Employment Type: Full-time
Job Description
We are seeking a results-driven and commercially astute Business Development Manager – HR Shared Services to drive business growth, acquire new clients, and expand the organisation’s market share in human resources outsourcing and shared services.
The successful candidate will be responsible for identifying new business opportunities, developing strategic partnerships, generating leads, negotiating service agreements, and securing long-term client relationships.
The role requires a strong understanding of HR shared services, recruitment, payroll administration, workforce outsourcing, employee lifecycle management, and other HR solutions.
The ideal candidate must demonstrate excellent sales leadership, relationship management, negotiation, and strategic planning skills, with a proven ability to convert prospects into revenue-generating clients and achieve business development targets.
Key Responsibilities Business Development and Revenue Growth:
Develop and implement effective business development strategies to drive revenue growth and market expansion.
Identify, research, and pursue new business opportunities across multiple industries.
Generate leads and convert prospects into paying clients for HR shared services and outsourcing solutions.
Develop and maintain a robust sales pipeline to achieve monthly, quarterly, and annual revenue targets.
Identify opportunities to cross-sell and upsell existing HR services to current clients.
Prepare business proposals, service quotations, presentations, and commercial offers tailored to clients’ needs.
Drive the acquisition of new clients and secure signed Service Level Agreements (SLAs) and service contracts.
HR Shared Services and Outsourcing Sales:
Market and sell HR shared services, including:
Recruitment and talent acquisition services.
HR outsourcing and workforce management.
Payroll administration and management.
Employee onboarding and documentation.
Background checks and employee verification.
HR administration and employee records management.
Performance management and HR advisory services.
Learning and development solutions.
Employee engagement and lifecycle support.
Understand clients’ HR operational challenges and recommend suitable, cost-effective solutions.
Develop customised HR service packages that align with clients’ business objectives and workforce requirements.
Work with internal HR and operations teams to ensure proposed services are commercially viable and deliverable.
Client Acquisition and Relationship Management:
Build and maintain strong relationships with HR Directors, Human Resources Managers, Managing Directors, Chief Operating Officers, Procurement Managers, and other decision-makers.
Conduct client meetings, presentations, consultations, and business development visits.
Develop strategic partnerships with organisations seeking outsourced HR support.
Maintain regular engagement with existing clients to ensure satisfaction, retention, and contract renewals.
Resolve client concerns professionally and coordinate with relevant internal teams to ensure timely service delivery.
Develop account management strategies to increase client lifetime value and generate repeat business.
Market Research and Competitive Analysis:
Conduct market research to identify industry trends, customer needs, competitor offerings, and emerging opportunities in HR outsourcing.
Identify target sectors such as banking, telecommunications, oil and gas, FMCG, manufacturing, healthcare, technology, and professional services.
Analyse competitors’ pricing, service offerings, and market positioning to support effective sales strategies.
Recommend new HR products, service offerings, and commercial models to improve competitiveness.
Monitor regulatory and business developments that may create opportunities for HR shared services.
Proposal Development and Contract Negotiation:
Prepare and present compelling business proposals, pitch decks, quotations, and service agreements.
Lead commercial negotiations with prospective and existing clients.
Negotiate pricing, service fees, payment terms, and contractual conditions within approved company guidelines.
Ensure all proposals clearly define deliverables, service standards, turnaround times, pricing, and contractual obligations.
Follow up consistently on submitted proposals to secure approvals and signed agreements.
Collaborate with management and relevant departments to finalise contracts and facilitate client onboarding.
Sales Strategy, Reporting and Performance Management:
Develop annual, quarterly, and monthly business development plans.
Establish measurable sales objectives, key performance indicators (KPIs), and revenue projections.
Track lead generation, client meetings, proposals submitted, conversion rates, signed SLAs, and revenue generated.
Prepare weekly and monthly business development reports for management.
Maintain accurate client records, sales pipeline data, and follow-up schedules.
Analyse sales performance and implement corrective measures where targets are not being achieved.
Provide regular updates on business opportunities, potential contracts, client feedback, and revenue forecasts.
Internal Collaboration and Service Delivery:
Work closely with recruitment, HR operations, payroll, finance, and compliance teams to ensure seamless service delivery.
Ensure effective handover of newly acquired clients to the relevant operational teams.
Monitor client implementation and onboarding to ensure agreed services commence within stipulated timelines.
Gather client feedback and collaborate with internal teams to improve service quality.
Ensure proposed business commitments align with organisational capacity, policies, and service standards.
Requirements and Qualifications
Bachelor’s Degree or HND in Business Administration, Marketing, Human Resource Management, Economics, or a related discipline.
A postgraduate qualification or relevant professional certification in business development, sales, or HR management is an advantage.
Minimum of 5 years’ relevant experience in business development, B2B sales, HR outsourcing, recruitment services, or corporate account management.
Demonstrable experience in acquiring corporate clients and closing high-value service contracts.
Strong understanding of HR shared services, workforce outsourcing, recruitment, payroll, and HR administration.
Proven track record of meeting or exceeding sales and revenue targets.
Experience preparing commercial proposals, negotiating contracts, and securing SLAs.
Strong professional network and ability to engage senior-level corporate decision-makers.
Proficiency in Microsoft Office applications, CRM systems, and sales reporting tools.
Membership of a recognised HR or sales professional body is an added advantage.
Required Skills and Competencies:
Strategic business development and sales planning.
Corporate client acquisition and relationship management.
Excellent communication, presentation, and negotiation skills.
Strong commercial awareness and revenue-generation ability.
Lead generation, prospecting, and sales pipeline management.
Proposal writing and contract negotiation.
Analytical thinking and market research.
Leadership, accountability, and problem-solving.
Results orientation and ability to work with minimal supervision.
Strong organisational, networking, and time-management skills.
Salary N300,000 - N350,000 / month.