Head Of Information Technology & Digital Banking

Ideas and People

Abuja, nigeria

Job Summary: Rima Microfinance Bank is seeking a hands-on Head of IT & Digital Banking to take full technical ownership of its mobile banking app, middleware, cloud servers, source-code repositories, APIs and digital-banking integrations. Key Requirements: Strong backend/software engineering experience API integration and troubleshooting Git/GitHub and source-code management Linux and Windows server administration Cloud infrastructure, databases, DevOps and CI/CD Experience with fintech, banking or payment systems Ability to manage integrations with core banking systems, NIBSS, Interswitch, and other payment providers Ability to independently diagnose transaction failures across app, middleware, core banking and payment rails Flutter/mobile-app knowledge is an advantage Please note: This is a hands-on technical leadership role, not a general IT-support position.

5 hours ago

Head Of Engineering, Rewards

Moniepoint Inc.

All, nigeria

full-time

About The Role Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people. Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale. The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve. This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer's hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering not a purely backend platform leader. Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs. You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes: Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end. Improving the performance, reliability and depth of the existing cashback product as an immediate first priority. Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents. Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales. Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour. Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives. Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned. Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain incidents, production defects, deployment frequency, change failure rate, and developer experience. Build the platform to serve customers across multiple geographies as Moniepoint expands. Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them. Who You Are Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role. Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs. Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them. At least 5 years of experience managing managers leading an engineering organisation through other engineering leaders, not a single team. Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead. 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases. Comfort with our backend environment Java and Spring Boot and the ability to lead backend engineers credibly, even if it is not where your own depth sits. Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers. Strong collaboration with commercial stakeholders growth, marketing and sales and the ability to translate business objectives into engineering work. Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required. Fintech or payments experience is an advantage, not a requirement. Cultural Alignment: As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation. Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets. Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality. Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality. Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early. Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders. No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes. Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not. Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable. What Success Looks Like In The Role The existing cashback product performing measurably better faster, more reliable, and more compelling to customers. A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped. A functioning experimentation practice, where the team ships, measures and learns on a short cycle. An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers. Rewards established as a measurable contributor to retention and engagement across the customer base. Clear architecture standards and engineering processes in place across the product units. Why Join Us A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is. Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa. Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs. Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals. What To Expect In The Hiring Process: 60 minute High level System Design round with one of our Engineering Managers. 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes. 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business. 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

a month ago

It Intern

Moto Business Service Nigeria Limited

Lagos, nigeria

full-time

About the Role We are seeking a motivated and technically inclined IT Intern to join our Information Technology team. This role is ideal for a fresh graduate or early-career professional looking to gain hands-on experience in IT support, systems administration, network troubleshooting, cybersecurity, and technology operations. The successful candidate will support the IT team in providing technical assistance to staff, maintaining IT equipment and systems, resolving basic technical issues, and supporting the organization's technology and cybersecurity initiatives. Key Responsibilities Provide first-level technical support to staff for hardware, software, and connectivity issues. Assist with the setup, configuration, and maintenance of laptops, desktops, printers, scanners, and other IT equipment. Support the installation and configuration of operating systems and approved software applications. Assist with user account creation, access management, and basic Microsoft 365 administration. Support network troubleshooting, including connectivity, Wi-Fi, and basic network configuration issues. Support cybersecurity activities, including endpoint protection, system updates, antivirus/EDR monitoring, and security awareness activities. Assist with software updates, system upgrades, and routine IT maintenance. Escalate complex technical issues to the Head of IT or appropriate technical support team. Maintain accurate records of IT incidents, service requests, and resolutions. Assist with IT asset tracking, documentation, and inventory management. Support IT projects and other technology-related activities as assigned. Qualifications and Requirements B.Sc., HND, diploma, or relevant qualification in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or a related field. Fresh graduate or candidate with 0 - 1 year of relevant experience. Basic understanding of computer hardware, software, operating systems, and networking. Familiarity with Microsoft Office/Microsoft 365 applications. Basic knowledge of IT troubleshooting and technical support. Basic understanding of cybersecurity principles and good IT security practices. Strong analytical and problem-solving skills. Good attention to detail and willingness to learn. Good communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and a proactive approach to resolving technical issues. Ideal Candidates: The ideal candidate should be a proactive, technically curious, and solutions-oriented individual who is eager to build a career in Information Technology. The candidate should demonstrate strong problem-solving abilities, attention to detail, good communication skills, and a willingness to learn and support users across the organization.

2 months ago

Senior It Engineer

Paystack

Lagos, nigeria

full-time

About the Senior IT Engineer role Our IT Operations team is a small, high-impact platform engineering unit. We manage the identity, endpoint, network, and access infrastructure for over 300 employees and 100+ outsourced agents across six offices (Lagos, Nairobi, Accra, Cape Town, and Dubai). We manage a fully automated macOS fleet, every physical office network, and roughly thirty core applications secured behind SSO. We do all of this inside a highly regulated fintech environment that holds PCI-DSS and ISO 27001 certifications and operates under the CBN. Our environment is heavily integrated and highly automated. We've built an identity lifecycle that flows automatically from our HR systems into our identity provider. Macs deploy zero-touch, and access requests provision themselves. As our scale and complexity increase, we are bringing on a Senior IT Infrastructure Engineer to expand our engineering capacity and provide critical redundancy across our Tier-1 systems. Reporting directly to the Head of IT, you will help drive, manage, and maintain this integrated ecosystem while executing on our long-term infrastructure roadmap. We'll trust you to Drive Identity Management: Manage our identity lifecycle. You will configure SAML and OIDC across our application estate, maintain SCIM provisioning, manage attribute-driven RBAC, and enforce phishing-resistant authentication. Maintain Lifecycle Automation: Support and improve the joiner/mover/leaver pipeline. Build automated processes for accessmenent from approval to access provisioning Manage the Fleet & Device Trust: Oversee our macOS environment. This includes automated enrollment, configuration profiles, EDR, and enforcing DLP on outsourced devices. You will help maintain device trust as a real, certificate-backed control that rejects unmanaged or unpatched devices. Maintain Global Networks: Manage the physical network across six locations. You'll handle multi-WAN failover, VLAN segmentation, centrally managed wireless/switching, server rooms, and the carrier connectivity linking our on-premise infrastructure to the cloud. Drive the Zero Trust Migration: Help us execute the transition away from legacy VPNs. You will drive our move to Zero Trust Network Access (ZTNA), enforcing per-application authorization based on real-time device posture. Build as Code: Treat the IT environment as code. You'll use Terraform, Git-based staging-to-production pipelines, and Python/Bash where no provider exists. Your first instinct should always be to reach for an API before logging into an admin console. Enforce Automated Compliance: Turn regulatory requirements into automated controls that generate their own evidence. We balance ISO 27001, ISO 20000, PCI-DSS, NDPR, and the CBN IT Blueprint simultaneously. Resolve Complex Tickets: We all work tickets leadership included. You will handle complex escalations and diagnose faults that span a firewall, a carrier, and a cloud provider all at once. Document for the Future: Write documentation to a standard that survives your absence. You'll thrive in this role if you have 5+ years in infrastructure or systems engineering, ideally including time on a small, high-leverage team. Real depth in at least two of the four areas below, and enough baseline competence in the rest to handle an escalation (we are not looking for a unicorn who is a master of all four): Identity & Access Management: SAML 2.0, OIDC, OAuth 2.0, SCIM 2.0, LDAP, WebAuthn/FIDO2. You have actually built lifecycle automation, not just clicked through SSO setup wizards. Endpoint Management at Scale: Apple MDM protocols, zero-touch enrollment, declarative configurations, and compliance enforcement across hundreds of devices. Network Engineering: Multi-site and multi-carrier setups, VLANs, complex routing, firewall policies, multi-WAN failover, 802.1X, and RADIUS. Infrastructure as Code: Terraform, Git workflows (with peer review), and enough Python, Go, or Bash to confidently build against a REST API. You should also have: Experience operating under external assessors with multiple active compliance frameworks. A track record of inheriting live, critical systems and improving them without breaking what already works. The engineering judgment to know when not to automate. (Not everything needs to be code). Strong technical writing skills. You write specs, procedures, and audit responses that other teams can actually understand and act on. Bonus points if you: Experience with public cloud networking, certificate management, and identity federation. Knowledge of X.509, mTLS, ACME, or SCEP for certificate-backed device identity. Experience using osquery (or equivalent) and turning CIS benchmarks into enforced configurations. Experience enforcing security baselines on BPOs and devices you do not physically own. Tenant-level administration of enterprise collaboration suites, including deep DLP classification. ITSM design experience under ISO 20000 or ITIL. Benefits Competitive compensation package and benefits 13th month bonus TSG Equity compensation Full medical coverage Wellbeing stipend Hybrid working environment Smart, kind colleagues who are invested in your growth.

2 months ago

Head, It Security

Unified Payment Services Limited

Lagos, nigeria

full-time

Job Objectives The Head of IT Security will be responsible for leading the organization's efforts to protect its information technology infrastructure, applications, and data. This role is crucial for the development, implementation, and maintenance of a comprehensive IT security strategy that ensures the integrity, confidentiality, and availability of the company's IT systems. The Head of IT Security will also work to minimize risk and ensure compliance with industry standards, regulations, and best practices. Duties & Responsibilities Strategic Leadership: Develop and implement a robust IT security strategy aligned with the organization's business goals and objectives. Ensure the security of IT systems by monitoring evolving risks and establishing proactive defenses. Lead, manage, and mentor the IT security team to build a high-performing department. Risk Management: Identify, assess, and manage IT security risks and threats to the organization's systems and data. Conduct regular security assessments, audits, and penetration testing to identify vulnerabilities. Recommend, implement, and monitor risk mitigation strategies and plans. Security Governance and Compliance: Develop and enforce IT security policies, procedures, and standards. Ensure compliance with relevant security regulations and frameworks (e.g., GDPR, HIPAA, ISO 27001, NIST). Oversee and manage security audits, assessments, and certifications as required. Incident Response & Recovery: Develop and manage a robust incident response plan to address and recover from IT security breaches or threats. Coordinate response efforts in the event of a security breach, including forensic investigation and root cause analysis. Ensure business continuity planning and disaster recovery procedures are in place and regularly tested. Security Infrastructure Management: Oversee the implementation and management of security tools and technologies (e.g., firewalls, intrusion detection systems, endpoint protection, encryption tools). Manage vulnerability management processes, including patch management and system hardening. Collaborate with other IT teams to ensure secure system architecture, network infrastructure, and application development processes. Training & Awareness: Lead initiatives to promote security awareness across the organization by providing training to staff on best practices for IT security. Regularly conduct workshops, seminars, and awareness campaigns to keep employees updated on emerging threats. Reporting & Analysis: Provide regular security status reports and updates to senior management and relevant stakeholders. Present analysis on security incidents, metrics, and trends to inform decision-making. Vendor Management: Manage relationships with external vendors, service providers, and consultants related to IT security solutions. Ensure third-party vendors comply with security standards and practices. Key Performance Indicators Incident Response Time Security Incident Frequency Compliance Audit Results Vulnerability Remediation Time Employee Security Training Completion Rate Patch Management Compliance Security Policy Adherence Security Technology Effectiveness Third-Party Risk Management Security Awareness Engagement Business Continuity and Disaster Recovery Test Results Security Budget Utilization. Job Requirements Education: Bachelor's Degree in Computer Science, Information Security, or a related field Others: Familiarity with both on-premise and cloud-based IT infrastructure security. Experience: Minimum 10 year experience managing a security team and leading strategic security initiatives an added advantage. Key Competency Requirements: Knowledge: Technical Knowledge & Expertise. Legal & Regulatory Knowledge. Cybersecurity Frameworks & Standards. Risk Management. Security Architecture. Data Privacy & Compliance. Contract & Vendor Management. Skill / Competencies: Strategic & Leadership Skills. Communication & Interpersonal Skills. Analytical & Problem-Solving Abilities. Adaptability & Innovation.

4 months ago

Business Intelligence & Analytics Officer

Nigerian Electricity Supply Corporation (Nigeria) Limited (NESCO)

Plateau, nigeria

full-time

Purpose of the Job The Business Intelligence and Analytics Officer are responsible for gathering, analysing, and interpreting data to provide actionable insights that drive decision-making across the power company. Reporting to the Head of IT, the officer designs and implements data models, dashboards, and reports while ensuring data integrity and alignment with business goals Key Duties and Responsibilities The Business Intelligence and Analytics officer shall therefore be responsible for but not limited, for the following: Gather, clean, and analyse large datasets from various internal systems (e.g., billing, metering, maintenance) Develop and maintain dashboards, reports, and visualizations to track key performance indicators (KPIs) and operational metrics Conduct trend analyses to identify business opportunities, risks, and areas for operational improvement Design and implement data models and business intelligence (BI) solutions using tools like Power BI, Tableau, or QlikView Collaborate with IT and business teams to create automated processes for data extraction and transformation Develop predictive models to support revenue forecasting, energy demand prediction, and maintenance planning Ensure the accuracy, completeness, and integrity of data used for analysis and reporting Define and enforce data governance policies and standards in collaboration with the IT team Work closely with various departments, such as operations, finance, and customer service, to understand their data needs and provide insights to support their objectives Present findings and insights to senior management in a clear and actionable manner Monitor the performance of key business processes and provide recommendations for optimisation Analyse customer behaviour patterns, billing efficiency, and system losses to drive operational improvements Stay updated on the latest BI and analytics technologies and recommend tools and practices to improve the company's analytics capabilities Provide training and support to team members on BI tools and techniques Prepare periodic reports for the attention of the Lead, IT Perform any other tasks as assigned from time to time by the Lead, IT Minimum Educational & Professional Qualifications, Experience and Knowledge First Degree (B.SC or H.N.D) in Computer Science, Software Engineering, Information Technology, or a related field. 3 - 5 years of experience in data analytics, business intelligence Attributes and Competencies: Data analysis and visualization Data management and modelling Programming and scripting Predictive analytics Utility-specific knowledge

5 months ago

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