Finance Assistant(nysc)

Weststar Vehicle Care Limited

Abuja, nigeria

The Finance Assistant will provide administrative support to the Finance department. You will be working with the finance team to help maintain and smoothly run the accounts department as well as helping in general office duties from time-to-time. Responsibilities Assist in managing accounts receivable processes and support the tracking and collection of customer payments. Aid in the implementation and upkeep of stock and inventory management systems. Will deal with purchase ledger and sales ledger duties in the accounts payable and receivable function. Create, send, print and follow up on invoices and updating invoice tracker. Will be responsible for bookkeeping tasks and proper filling of invoices. Handle receivables and payables. Preparation of Bank reconciliations Adhere to the company's or organization's financial policies and procedures. Collect and enter data for various financial spreadsheets. Communicate with all departments in ensuring invoices are approved and signed off. Using computerized accounting systems. Assist with any other ad hoc duties as required by the General Manager. Requirements A bachelor's degree in accounting or a related field is required. Presently a National Youth Service Corp (NYSC) member. Experience in accounting operations is an added advantage. A computer literate with proficiency in all Microsoft Office applications and spreadsheet software. Knowledge of accounting principles, excellent oral/written communication, and presentation skills. Good maths skills and ability to spot numerical errors. Familiarity with finance regulations and basic bookkeeping procedures. Ability to handle sensitive and confidential information. Willingness to learn, work and be a team player. Analytical thinker and a problem solver.

2 days ago

General Administrator

Blue

Unknown, Nigeria

Contractor

BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating business application solutions and strategies that are central to creating and maintaining a competitive business advantage. We are recruiting to fill the position below: Job Title: General Administrator Location: Ikeja, Lagos Employment Type: Contract About the Role We are looking for a proactive, highly organised and detail-oriented Administrator General to provide administrative, executive and financial support to the Country General Manager and Nigerian Leadership Team. Key Responsibilities Coordinate daily office operations, facilities and supplier relationships. Provide executive and administrative support to the Country GM and Leadership Team. Manage diaries, correspondence, travel arrangements and guest visits. Coordinate meetings and workshops, prepare reports and take minutes. Monitor administrative budgets, track expenses and prepare monthly reconciliations. Requirements Bachelor's Degree in Business Administration, Management or a related field. Minimum of 2-4 years' experience in Personal Assistance or Office Administration. Proficiency in Microsoft Excel, Word and PowerPoint. Strong organisational, communication and interpersonal skills. Excellent report-writing and minute-taking abilities. Strong attention to detail, confidentiality and ability to work independently.

2 days ago

Supermarket Manager

Myrtle Management Consultants

South-South, nigeria

full-time

Job Description The Supermarket Manager is responsible for the overall performance of the supermarket and reports to the General Manager. The role manages sales and margins, inventory and suppliers, cash and financial controls, store operations and facilities, delivery services, staff and customer service, so that the branch is profitable, well stocked, clean, safe and compliant. The Supermarket Manager also leads marketing and promotions for the branch, keeps accurate records and reports, and works with the General Manager, the Business Administration Manager (South-South) and the accountant to meet the company's standards and objectives. Key Responsibilities Sales and Commercial Performance: Achieve the monthly and quarterly sales, gross margin and basket-value targets set for the branch, and track performance against them daily. Review sales by category, product and shift, and take corrective action (pricing, display, staffing, promotions) where results fall behind target. Prepare the branch budget with the accountant, control spending against it and explain variances to the General Manager. Identify new products and services based on customer demand and competitor activity, and recommend them to management. Inventory and Supplier Management: Maintain accurate stock records and set minimum and re-order levels for fast-moving items so that shelves are never empty and stock is not over-ordered. Raise purchase orders and requisitions on time, receive deliveries, and check every delivery against the purchase order and invoice before signing. Run daily spot checks, monthly cycle counts and a full quarterly stocktake; investigate and report all variances, damages and write-offs. Enforce First-In-First-Out (FIFO), monitor expiry dates, and remove expired or damaged goods promptly. Compare suppliers on price, quality and reliability, negotiate cost-effective terms, and keep a current approved-supplier list. Supervise shelf restocking, merchandising, pricing and visual display, and manage customer orders, fulfilment and returns. Cash, Revenue and Financial Control: Ensure all sales are captured at the till and that cash, POS and transfer receipts are reconciled daily and banked within the approved timeline. Keep accurate daily, monthly and quarterly records of revenue, expenses, imprest and petty cash, with supporting documents. Enforce cash-handling, refund, discount and void controls, and report any shortage or irregularity immediately. Control operating costs, including diesel, utilities and supplies, and identify areas of waste or cost saving. Store Operations and Facilities: Oversee day-to-day operations, including opening and closing procedures, shift cover, staff conduct, cleanliness and customer flow. Ensure the premises, shelving, refrigeration, POS, CCTV and other equipment are well maintained, with asset, service, repair, generator and diesel records kept up to date. Maintain good security and loss-prevention practices, including stock-room access control and exit checks. Report all incidents and emergencies to top management within one hour. People Management and Administration: Supervise, schedule and motivate all branch staff, and prepare shift and leave rosters that guarantee adequate cover at all times. Support recruitment, interviews, induction and confirmation, and manage discipline, suspension, termination and exit in line with company policy and in consultation with the General Manager and the Business Administration Manager, SS. Manage attendance, punctuality, leave, welfare and grievances, and review payroll inputs for accuracy before submission. Plan and deliver on-the-job training in customer service, cash handling, stock handling and safety, and carry out regular performance appraisals. Hold regular staff meetings and send reports on them to management. Keep up-to-date digital and hard-copy staff records, and interpret and enforce company policies and government regulations. Customer Relationship Management: Maintain an excellent, customer-focused service culture at all times. Operate a documented process to receive, log, resolve and follow up customer feedback and complaints. Maintain the customer database, send birthday and special-occasion messages, and share information on offers, discounts and new products. Seek customer feedback regularly (surveys, suggestion box, follow-up calls), act on the results, and deploy staff to keep checkout queues short at peak periods. Delivery Services: Manage the delivery service from start to finish: receiving orders (phone, WhatsApp, online and walk-in), picking, packing, dispatch and delivery to the customer. Propose delivery zones, delivery fees, minimum order values and delivery time commitments to the General Manager for approval, and make sure customers are told clearly what to expect. Supervise the pickers, packers and riders or drivers, and schedule them to match order volumes, especially at peak periods. Ensure orders are complete, accurately packed and correctly priced, with proper handling of perishable and frozen items, and agree substitutions with the customer when an item is out of stock. Keep an order and delivery log with dispatch and delivery times and proof of delivery, and handle failed deliveries, returns and refunds promptly. Reconcile all delivery payments daily, and control the receipts held by riders. Ensure delivery vehicles and motorcycles are roadworthy, riders hold valid documents and follow safety rules, and delivery costs are tracked against the fees collected. Collect customer feedback on every delivery and act on delivery complaints. Marketing, Promotions and Business Development: Plan and run in-store and community promotions to attract new customers, retain existing ones and increase revenue and profitability. Develop an engagement plan for corporate customers, estates and partners, and oversee brand activation and visibility. Track the results of every promotion (sales uplift, margin, cost) and report to management. Quality Control, Compliance and Reporting: Monitor the quality of goods from the market and vendors, and reject sub-standard supplies. Ensure all licences, permits and certificates for the outlet meet Federal and State Government requirements and are renewed before expiry. Ensure the requirements of health agencies and other statutory bodies are met, and keep the branch ready for inspection at all times. Submit the daily sales and operations report, the monthly performance report and any other updates requested by management. Others: Ensure that HSE policies and procedures are strictly adhered to by you and all staff, and carry out regular safety inspections. Be responsible for your safety and the safety of your colleagues. Prepare and distribute memos, notes and correspondence, and provide administrative support to the General Manager as required. Perform any other duties assigned by the MD, the Business Administration Manager and the General Manager. Qualifications Bachelor's degree or HND in Business Administration, Marketing, Accounting or a related field. Minimum of 5 years' experience in supermarket or retail management, including at least 1 year supervising a team. Sound knowledge of retail operations: inventory control, merchandising, pricing, cash management and order fulfilment and delivery. Good working knowledge of POS and inventory software and Microsoft Excel; able to read sales and stock reports and act on them. Excellent communication, negotiation and presentation skills, with strong customer-service orientation. Strong analytical, critical-thinking and problem-solving abilities. Good time management and organisational skills; able to work in a fast-paced environment. Good goal-setting, planning, leadership and staff motivation skills; able to work with people of varied personalities and backgrounds. High integrity and attention to detail in handling cash and stock. Additional Information: The remuneration package is competitive, along with other benefits.

3 days ago

Chief Operating Officer (coo)

Smart Partners

Lagos, nigeria

full-time

JOB SUMMARY Our client is seeking a commercially astute, strategic and hands-on Chief Operating Officer (COO) to provide executive leadership and oversee the company's overall business operations. The successful candidate will be responsible for assessing the company's current business performance, identifying operational and commercial gaps, developing a comprehensive turnaround and growth strategy, and leading its implementation. The COO will have full responsibility for driving operational excellence, improving profitability, strengthening organisational structures and ensuring sustainable business performance. This is a hands-on executive leadership position requiring both strategic thinking and practical operational execution. KEY RESPONSIBILITIES Business Assessment and Strategic Planning Conduct a comprehensive assessment of the company's financial, commercial, operational and organisational performance. Evaluate profitability across business divisions and product categories, including pricing, revenue drivers, profit margins, cost structures and working capital. Assess existing business processes, production capacity, workflow efficiency and operational challenges. Review sales channels, customer acquisition and retention strategies, marketing effectiveness and overall commercial performance. Develop, in collaboration with the CEO, a comprehensive business turnaround and growth strategy with clear objectives, timelines, milestones and performance indicators. Business Operations and Performance Management Oversee the company's day-to-day operations across production, commercial, finance, human resources and support functions. Lead the implementation of approved business strategies and operational improvement initiatives. Establish efficient operational processes, systems and performance management structures. Improve production efficiency, product quality, inventory management, delivery timelines and cost effectiveness. Ensure effective coordination and accountability across all business units. Financial Management and Profitability Take ownership of the company's overall Profit and Loss (P&L), budgets and financial performance. Drive cost optimisation, revenue growth and improved profit margins. Strengthen cash flow management, financial controls and working capital management. Establish effective management reporting systems, financial forecasts and performance dashboards. Monitor business performance against agreed financial and operational targets. Commercial Growth and Business Development Drive profitable business growth through effective pricing strategies, product assortment and sales performance. Identify opportunities to improve customer experience, increase sales and strengthen customer retention. Evaluate the performance of existing sales channels and recommend strategies for improvement. Work with relevant teams to strengthen the company's market position and commercial competitiveness. Leadership and Organisational Development Build, develop and manage a competent, performance-driven workforce. Establish clear organisational structures, roles, responsibilities and accountability frameworks. Drive a culture of ownership, operational discipline, productivity and continuous improvement. Provide leadership, direction and support to departmental heads and management teams. Translate the CEO's strategic and creative vision into actionable business plans and measurable results. QUALIFICATIONS AND EXPERIENCE Bachelor's degree in Business Administration, Management, Finance, Economics or any relevant discipline. A Master's degree or MBA is an added advantage. Minimum of 10 years of relevant professional experience, including substantial senior operational or general management responsibility. Proven experience as a Chief Operating Officer, General Manager, Business Unit Head or in a similar senior operational leadership position. Demonstrated experience in business transformation, operational restructuring, performance improvement and organisational development. Proven experience with full Profit and Loss (P&L) accountability. Strong understanding of business operations, financial management, budgeting, cash flow, pricing, profit margins and revenue generation. Experience in fashion, luxury goods, retail, consumer goods or manufacturing will be an added advantage. Experience working within the Nigerian market or comparable emerging markets is highly desirable. REQUIRED SKILLS AND COMPETENCIES Strong strategic thinking and business management skills. Excellent financial and commercial acumen. Proven leadership and people management abilities. Strong operational planning and execution skills. Business transformation and change management expertise. Excellent problem-solving and decision-making abilities. Strong negotiation, communication and stakeholder management skills. Ability to analyse business performance and translate insights into actionable strategies. Highly organised, resourceful, decisive and results-oriented. Ability to balance strategic leadership with hands-on operational involvement. KEY PERFORMANCE EXPECTATIONS Develop and implement an effective business turnaround and growth strategy. Improve organisational efficiency, productivity and accountability. Strengthen financial reporting, cash flow forecasting and operational controls. Deliver measurable improvements in revenue, profit margins and operating efficiency. Establish a sustainable operational structure that supports the company's long-term growth. REMUNERATION Competitive remuneration package comprising a base salary and performance-linked incentives, aligned with agreed business outcomes. Only qualified candidates will be contacted.

3 days ago

Process Safety Manager

Dangote

Lagos, nigeria

full-time

Department: Health, Safety, Environment & Fire (HSE/F) Reports To: General Manager HSE/F Job Purpose To develop, implement, monitor, and continuously improve the Process Safety Management (PSM) framework to prevent catastrophic incidents involving hazardous chemicals, energy sources, and operational processes. The role ensures compliance with regulatory requirements, industry best practices, and company standards while safeguarding people, assets, environment, and business continuity. The successful Process Safety Manager should be able to proactively identify and controls major accident hazards, drives process safety excellence, ensures regulatory compliance, strengthens operational discipline, and fosters a culture where safety-critical risks are effectively managed to achieve Zero Harm, Asset Protection, Environmental Stewardship, and Sustainable Plant Reliability. Key Responsibilities Process Safety Management System Governance: Develop, implement, and maintain the Process Safety Management (PSM) framework. Ensure compliance with company policies, international standards, and statutory requirements. Establish process safety objectives, KPIs, and performance monitoring systems. Coordinate periodic PSM audits, assessments, and management reviews. Hazard Identification & Risk Management: Lead HAZOP, HAZID, What-If, Bowtie, LOPA, and Risk Assessment studies. Identify process hazards and implement risk mitigation measures. Ensure critical risks are documented and adequately controlled. Monitor effectiveness of process safety barriers and safeguards. Process Safety Assurance: Manage Process Safety Performance Indicators (Leading and Lagging Indicators). Monitor process safety trends and recommend corrective actions. Verify compliance with operating envelopes and safe operating limits. Conduct periodic field verification and compliance inspections. Management of Change (MOC): Administer and govern the Management of Change process. Review and approve technical changes affecting plant safety. Ensure risk assessments are completed prior to implementation. Verify appropriate documentation, training, and communication before startup. Incident Investigation & Learning: Lead investigations of process safety incidents and near misses. Conduct Root Cause Analysis (RCA) using recognized methodologies. Develop corrective and preventive action plans. Drive implementation and closure of investigation recommendations. Asset Integrity & Reliability Coordination: Collaborate with Engineering, Inspection, and Maintenance teams. Ensure critical equipment inspection and testing programs are implemented. Support integrity management initiatives for pressure vessels, pipelines, tanks, and safety systems. Monitor effectiveness of preventive maintenance programs. Emergency Preparedness & Response: Support development of emergency response and contingency plans. Participate in emergency drills and readiness assessments. Ensure process safety scenarios are incorporated into emergency planning. Strengthen organizational preparedness for major hazard incidents. Competency Development & Safety Culture: Develop process safety awareness programs. Facilitate training on PSM elements and major accident prevention. Coach managers, supervisors, and plant personnel on process safety responsibilities. Promote a strong process safety culture across the organization. Regulatory Compliance & Stakeholder Engagement: Interface with regulatory bodies and external auditors. Ensure compliance with applicable process safety regulations. Maintain accurate process safety documentation and reports. Provide technical advice on process safety matters. Continuous Improvement: Benchmark against industry best practices. Conduct gap analysis and improvement initiatives. Support digitalization of process safety processes. Drive lessons learned implementation across plant operations. Educational Qualifications Bachelor's Degree in Chemical Engineering, Mechanical Engineering, Petroleum Engineering, Industrial Engineering, or related field. Master's Degree in Process Safety, Engineering Management, Risk Management, or related discipline as additional advantages. Professional Certifications - desirable of any: Certified Process Safety Professional (CCPSC) NEBOSH Process Safety Management Certified Functional Safety Engineer (CFSE) IOSH Managing Safely ISO 45001 Lead Auditor Risk Management Certification Incident Investigation Certification. Required Experience: 8-15 years relevant industrial experience. Minimum 5 years in Process Safety Management. Experience in Fertilizer, Petrochemical, Oil & Gas, Chemical, Refinery, LNG, or Manufacturing Industries. Proven experience in HAZOP, LOPA, MOC, RCA, and Asset Integrity programs. Technical Competencies: Process Safety Management (PSM) HAZOP Studies Layer of Protection Analysis (LOPA) Quantitative Risk Assessment (QRA) Bow-Tie Analysis Root Cause Analysis (RCA) Management of Change (MOC) Asset Integrity Management Emergency Response Planning Regulatory Compliance Process Hazard Analysis (PHA) Safety Instrumented Systems (SIS) Risk-Based Inspection (RBI) Process Safety Performance Metrics. Behavioral Competencies: Leadership & Influence Strategic Thinking Decision Making Problem Solving Analytical Thinking Communication Skills Stakeholder Management Coaching & Mentoring Attention to Detail Team Collaboration Integrity & Accountability Continuous Improvement Mindset.

4 days ago

Executive Assistant - Hospitality

Domeo Resources International (DRI)

Main Functions, nigeria

full-time

Main Functions The Executive Assistant - Hospitality provides high-level executive, administrative and operational coordination support to the Group Head of Hospitality and other designated senior executives. The role supports the effective administration and coordination of the Group's hospitality businesses, including hotels, restaurants, lounges, bars, banquet and event facilities, catering operations and other hospitality-related businesses. The Executive Assistant will coordinate information and communication between the Hospitality Executive, General Managers, Hotel Managers, Heads of Departments, Finance, HR, Sales & Marketing, Procurement, Engineering, Food & Beverage and other Group functions. The role is responsible for maintaining accurate operational records, coordinating meetings and inspections, tracking Management directives, preparing reports and presentations, monitoring key operational activities and ensuring that outstanding actions across the hospitality businesses are followed through to completion. The position requires strong organisation, hospitality awareness, discretion, attention to detail and the ability to work effectively with senior management and multiple hospitality locations. Role Responsibilities Executive Support: Provide comprehensive executive and administrative support to the Group Head of Hospitality. Manage the Executive's calendar, appointments, meetings and engagements. Coordinate daily schedules and ensure timely communication of commitments. Prepare meeting agendas, briefing notes, reports and presentations. Assist the Executive in preparing for operational and strategic meetings. Coordinate travel arrangements and itineraries where required. Manage correspondence and requests directed to the Hospitality Executive. Maintain an organised system for tracking executive assignments and deadlines. Hospitality Portfolio Coordination: Maintain an up-to-date record of all hospitality businesses within the Group. Maintain profiles of hotels, restaurants, lounges, bars, banquet facilities and other hospitality operations. Maintain information on room inventory, outlets, facilities and key operational activities where required. Track the operational status of hospitality properties and business units. Compile information from individual properties for Group-level reporting. Ensure hospitality portfolio information is accurate and regularly updated. Assist Management in monitoring the performance and development of hospitality businesses. Hotel Operations Coordination: Coordinate the collection of operational information from General Managers and Hotel Managers. Track hotel operational reports and key Management submissions. Follow up on outstanding operational issues and Management directives. Coordinate information between Group Hospitality Management and individual hotels. Monitor deadlines for reports, inspections, meetings and operational initiatives. Assist with coordination of hotel improvement and operational projects. Escalate significant operational issues to the Hospitality Executive. Food & Beverage Coordination: Support the Hospitality Executive in monitoring restaurants, bars, lounges, banqueting and other F&B operations. Coordinate collection of F&B performance reports from relevant managers. Track major F&B initiatives, promotions and operational projects. Assist in monitoring outlet openings, renovations and improvement activities. Coordinate meetings with F&B Managers, Restaurant Managers and other relevant personnel. Follow up on agreed actions arising from F&B meetings. Maintain relevant records and reports for Management review. Guest Experience and Service Standards: Support Management in monitoring guest experience initiatives across hospitality businesses. Coordinate information relating to guest feedback, complaints and service improvement initiatives. Track recurring guest service issues requiring Management attention. Maintain records of approved service improvement initiatives. Coordinate follow-up with relevant departments on unresolved guest experience matters. Assist in monitoring compliance with established hospitality standards. Escalate serious or recurring service concerns to the appropriate Executive. Management Meetings and Coordination: Coordinate meetings involving the Hospitality Executive and property management teams. Prepare meeting agendas and supporting documents. Schedule meetings with General Managers, Hotel Managers and Heads of Departments. Record or coordinate the preparation of meeting minutes. Maintain action trackers for all Hospitality Management meetings. Follow up with responsible personnel on agreed actions. Provide regular updates on outstanding matters. Ensure meeting records are properly maintained. Property Visits and Inspections: Coordinate visits and inspections to hotels and other hospitality locations. Prepare schedules and itineraries for Management visits. Coordinate attendance of relevant property management personnel. Prepare relevant reports and documents for inspections. Record key observations and action points from visits. Follow up on issues identified during inspections. Maintain records of inspection reports and corrective actions. Performance Reporting: Collect and compile operational reports from hospitality subsidiaries. Prepare periodic reports for the Hospitality Executive. Track key operational performance indicators. Compile information on occupancy, room revenue, ADR, RevPAR, F&B revenue, event revenue and other approved hospitality metrics. Track departmental performance reports from individual properties. Assist in identifying significant changes or performance issues for Management attention. Prepare presentations and summaries for Management meetings. Ensure all information presented is accurate and properly supported. Financial and Commercial Coordination: Liaise with Finance on hospitality-related financial information as required. Assist in compiling budgets, expenditure reports and financial performance information. Track approved capital expenditure and major operational projects. Monitor information relating to revenue-generating initiatives. Assist in coordinating financial information required for hospitality investment proposals. Follow up on approved financial actions. Escalate significant financial or commercial issues to the appropriate authority. Sales, Marketing and Business Development Support: Support coordination between Hospitality Management and the Sales & Marketing function. Track major sales initiatives, corporate partnerships and hospitality promotions. Assist in coordinating business development meetings. Maintain records of important hospitality partnerships and commercial initiatives. Follow up on approved marketing and sales actions. Assist in preparing reports on business development activities. Support coordination of major events, conferences and corporate hospitality engagements. Human Resources and Workforce Coordination: Coordinate with HR on hospitality staffing and workforce-related matters as directed. Track approved recruitment, staffing and organisational initiatives. Maintain records of Management decisions relating to hospitality personnel. Assist in coordinating training programmes and management development initiatives. Follow up on approved HR actions affecting hospitality operations. Ensure relevant reports are provided to the Hospitality Executive. Maintain confidentiality of employee and management information. Procurement and Operational Support: Coordinate with Procurement and Stores on hospitality operational requirements where assigned. Track major procurement requests and approved operational projects. Follow up on critical supplies, equipment and operational requirements. Assist in monitoring procurement-related actions requiring Management attention. Coordinate information between hospitality properties and central procurement functions. Escalate critical supply or procurement issues affecting operations. Projects and Hospitality Development: Provide administrative support for new hotel, restaurant and hospitality development projects. Track project milestones and key deliverables. Coordinate information from architects, consultants, contractors and project teams. Maintain project schedules and action trackers. Assist with coordination of renovation, refurbishment and expansion projects. Follow up on project documentation and Management directives. Prepare project status reports for the Hospitality Executive. Escalate delays and significant project issues. Correspondence and Communication: Draft and format official correspondence for the Hospitality Executive. Manage incoming and outgoing correspondence requiring executive attention. Prepare letters, memos, notices and internal communications. Coordinate communication between Group Hospitality Management and individual properties. Ensure correspondence is properly referenced and filed. Maintain professional communication with internal and external stakeholders. Follow up on communications requiring action. Documentation and Records Management: Maintain organised physical and electronic records for the Hospitality Office. Maintain property reports, operational records, meeting minutes and action trackers. Maintain records of Management directives and approved initiatives. Ensure documents are properly classified and securely stored. Maintain appropriate version control of reports and documents. Retrieve information promptly when required. Protect confidential business and operational information. Hospitality Standards and Compliance Coordination: Assist in monitoring compliance with Group hospitality policies and standards. Track required licences, permits, inspections and certifications where applicable. Maintain a compliance deadline tracker for hospitality properties. Coordinate with relevant departments on outstanding compliance matters. Follow up on required inspections and renewals. Escalate significant compliance concerns to Management. Assist in ensuring that approved operational standards are consistently monitored. Market Research and Business Intelligence: Conduct research on hospitality trends as directed by Management. Monitor developments within the hotel, restaurant and broader hospitality market. Gather information on competitors, customer trends, hospitality concepts and new opportunities. Prepare summaries and briefing notes for Management. Support research for proposed hospitality investments and expansions. Maintain relevant market intelligence for Management use. Stakeholder Management: Coordinate communication with General Managers, Hotel Managers, F&B Managers and other hospitality leaders. Liaise with consultants, suppliers, contractors and service providers as directed. Assist in coordinating meetings with external stakeholders. Maintain professional relationships with key stakeholders. Ensure information is communicated accurately and promptly. Escalate sensitive or significant matters to the Hospitality Executive. Follow-Up and Action Tracking: Maintain a comprehensive Hospitality Management action tracker. Monitor deadlines arising from Management meetings, inspections and directives. Follow up with responsible personnel across hospitality properties. Identify overdue actions and escalate appropriately. Track completion of approved initiatives. Prepare regular outstanding-action reports. Ensure Management decisions are properly documented and followed through. Confidentiality and Continuous Improvement: Maintain strict confidentiality of operational, financial, commercial and executive information. Ensure sensitive documents are securely maintained. Protect information relating to guests, employees, Management and business partners. Identify opportunities to improve Hospitality Office processes. Develop effective systems for reporting, tracking and coordination. Recommend improvements to executive and hospitality administration. Perform other duties reasonably assigned by the Group Head of Hospitality or Management. Qualifications and Requirements Education: Bachelor's Degree/HND in Hospitality Management, Hotel Management, Business Administration, Management, Tourism, Public Administration or a related discipline. A postgraduate qualification in Hospitality Management, Business Administration or a related field is an advantage. Experience: Minimum of 4 - 7 years of relevant professional experience. Experience in executive assistance, hospitality administration, hotel operations or corporate coordination. Experience supporting senior executives or management. Experience working across multiple hotel or hospitality locations is an advantage. Strong understanding of hotel operations and hospitality business functions. Experience within a Group or multi-business organisation is desirable. Skills: Executive Office Management Hospitality Operations Coordination Hotel Administration Project Coordination Management Reporting Meeting & Calendar Management Guest Experience Awareness F&B Operations Awareness Sales & Marketing Coordination Property Inspection Coordination Document & Records Management Microsoft Office Suite Excel & Data Management Research & Report Writing Stakeholder Management Communication Skills Follow-Up & Coordination Time Management Attention to Detail Problem-Solving Commercial Awareness Professional Discretion Confidentiality.

6 days ago

General Manager

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Executive Assistant - Hospitality