Hospitality

Front Desk Officer

Echolab Radiology and Laboratory Services·Abuja, nigeria·Full Time·Internship
HospitalityFull TimeInternship
-Closes 30 Nov 2026

Job Description

  • Coordination and management of reception and waiting areas to ensure a suitable environment and ambience. Client registration - collect and input all necessary and accurate data from the client
  • Accept the client's mode of payment in line with company policy, collect and register the client's payment.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Politely guide the client in the direction of the procedure/examination paid for.
  • Ensure proper filing and archiving of patient record in expected format.
  • Ensure usage of checklist/job order and proper check-out.
  • Refer client to feedback channels and compel compliance.
  • Anticipate guest needs and build rapport with customers.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Address customer complaints and escalate to Branch operations Manager / Customer Experience Manager
  • Ensure compliance with SOP, safety, health, and quality standard.
  • Maintain registration flow by accurately and efficiently moving patients through the process.
  • Interact with patients by answering questions, providing information, and keeping the reception area in order.
  • Maintain general filing system and files appropriate correspondence electronically or manually.
  • Responsible for report generation and dispatch in support of departmental goals and objectives.
  • Ensure accurate product knowledge to guide and provide relevant and timely information to clients.
  • Timely processing orders, forms, applications, and requests.
  • Taking part in training and other learning opportunities to expand knowledge of company and position
  • Perform FDO duties for other branches by proxy when need arises.
  • Performs other general administrative tasks as directed by line manager.

Job Requirements

  • B.Sc. in Health Management, Basic Sciences or any relevant course with 1-2 years experience.
  • Experience in Diagnostics Industry
  • Excellent communication skills
  • Use of computer and Microsoft office
  • Attention to detail and skill in proper patient identification.
  • Time management
  • Ability to connect with several types of patients.
  • Consistently completes duties neatly, accurately in a timely manner.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter tocareers@echolab.ng

Please use the job title as the subject line of your email.

At a glance

Company

Echolab Radiology and Laboratory Services

Location

Abuja, nigeria

Employment

Full Time

Work style

Internship

Experience

Valid until

November 30, 2026

Created

November 9, 2026

More opportunities

Similar roles you might like

Front Desk Manager

Amani Advisory

Lagos, nigeria

full-time

Job Description Our client is seeking an experienced, organised and customer-oriented Front Desk Officer to manage its reception activities and support daily salon operations. The successful candidate will serve as the first point of contact for clients, coordinate appointments, manage enquiries, oversee front desk administration and ensure clients receive a seamless and professional experience. Candidates must have previous work experience in a hair salon, preferably in a front desk or salon management capacity. Key Responsibilities Welcome clients warmly and professionally, ensuring an excellent first impression. Manage incoming calls, WhatsApp messages, emails and customer enquiries. Coordinate client appointments, bookings, walk-ins and service schedules. Provide accurate information about salon services, products, pricing and available packages. Manage appointment confirmations, cancellations and rescheduling. Attend to customer complaints and resolve service-related concerns professionally. Maintain accurate client records and follow up with clients where necessary. Coordinate communication between clients, hairstylists and other salon staff. Monitor daily front desk activities and ensure smooth client flow. Receive and record payments, issue receipts and maintain accurate transaction records. Maintain daily sales and appointment records and submit reports to management. Monitor salon products and supplies, report low stock levels and support inventory documentation. Ensure the reception area and general salon environment remain clean, organised and presentable. Maintain client confidentiality and uphold the salon's professional standards. Requirements and Qualifications Bachelor's Degree or HND in Business Administration, Management, Hospitality or a related field. 2 - 3 years' relevant work experience in a hair salon or beauty establishment. *Previous experience in salon management or salon front desk operations is mandatory.* Good understanding of salon operations, appointment scheduling and customer service procedures. Excellent verbal and written communication skills. Proficiency in Microsoft Office, Google Workspace and basic administrative tools. Strong organisational and multitasking abilities. Good customer relationship management and problem-solving skills. Ability to handle difficult clients and manage complaints professionally. Good record-keeping and basic financial documentation skills. Professional appearance, good grooming and a welcoming personality. Ability to work independently and demonstrate initiative in a fast-paced environment.

5 days ago

Front Desk Manager

Amani Advisory Limited

Lekki Phase 1, Lagos Employment Type: Full-time, Lagos, Nigeria

full-time₦200,000 per month

Amani Advisory Limited - Our client is recruiting to fill the position below: Job Title: Front Desk Manager Location: Lekki Phase 1, Lagos Employment Type: Full-time Job Description Our client is seeking an experienced, organised and customer-oriented Front Desk Officer to manage its reception activities and support daily salon operations. The successful candidate will serve as the first point of contact for clients, coordinate appointments, manage enquiries, oversee front desk administration and ensure clients receive a seamless and professional experience. Candidates must have previous work experience in a hair salon, preferably in a front desk or salon management capacity. Key Responsibilities Welcome clients warmly and professionally, ensuring an excellent first impression. Manage incoming calls, WhatsApp messages, emails and customer enquiries. Coordinate client appointments, bookings, walk-ins and service schedules. Provide accurate information about salon services, products, pricing and available packages. Manage appointment confirmations, cancellations and rescheduling. Attend to customer complaints and resolve service-related concerns professionally. Maintain accurate client records and follow up with clients where necessary. Coordinate communication between clients, hairstylists and other salon staff. Monitor daily front desk activities and ensure smooth client flow. Receive and record payments, issue receipts and maintain accurate transaction records. Maintain daily sales and appointment records and submit reports to management. Monitor salon products and supplies, report low stock levels and support inventory documentation. Ensure the reception area and general salon environment remain clean, organised and presentable. Maintain client confidentiality and uphold the salon's professional standards. Requirements and Qualifications Bachelor's Degree or HND in Business Administration, Management, Hospitality or a related field. 2–3 years' relevant work experience in a hair salon or beauty establishment. *Previous experience in salon management or salon front desk operations is mandatory.* Good understanding of salon operations, appointment scheduling and customer service procedures. Excellent verbal and written communication skills. Proficiency in Microsoft Office, Google Workspace and basic administrative tools. Strong organisational and multitasking abilities. Good customer relationship management and problem-solving skills. Ability to handle difficult clients and manage complaints professionally. Good record-keeping and basic financial documentation skills. Professional appearance, good grooming and a welcoming personality. Ability to work independently and demonstrate initiative in a fast-paced environment. Salary N200,000 Monthly

5 days ago

Social Media / Front Office Officer

Voedsel Capital Limited

Port Harcourt, nigeria

full-time

Job Summary: Voedsel Capital is seeking a creative, organized, and customer-focused Social Media / Front Desk Officer to support the launch and daily operations of its Port Harcourt branch. The successful candidate will manage the company's online presence while providing excellent front-desk and administrative support. Key Responsibilities: Develop and implement monthly social media content plans for platforms including Instagram, Facebook, X, LinkedIn, TikTok. Create engaging posts, captions, graphics, short videos, and stories that reflect the company's brand. Schedule and publish content consistently. Monitor comments, messages, reviews, and inquiries; respond professionally and promptly. Track social media performance and prepare weekly or monthly reports on engagement, reach, followers, and leads. Research industry trends, competitors, and audience preferences to improve content. Support online campaigns, promotions, and brand awareness activities. Ensure all content is accurate, professional, and aligned with company policies. Welcome visitors, clients, and vendors warmly and professionally. Answer, screen, and direct incoming calls and messages. Manage visitor sign-in records. Handle basic customer inquiries and escalate complex issues appropriately. Schedule appointments, meetings, and client visits. Support the distribution of incoming and outgoing correspondence. Maintain confidentiality of company and client information

7 days ago

Front Office Officer

Zitelle Group

Anambra, nigeria

full-time

The Front Desk Officer will serve as the first point of contact for visitors, clients, and business associates. The successful candidate will be responsible for managing front desk operations, attending to enquiries, and ensuring a welcoming and professional environment. Key Responsibilities Welcome and attend to visitors, clients, and guests professionally. Answer and direct incoming phone calls and enquiries appropriately. Manage appointments, schedules, and meeting arrangements. Receive, sort, and distribute incoming correspondence and deliveries. Maintain a neat, organized, and professional reception area. Provide administrative support to other departments when required. Maintain accurate records and ensure the confidentiality of company information. Deliver excellent service and create a positive first impression of the company. Requirements Gender: Female Educational Qualification: OND, HND, or B.Sc. in any relevant discipline. Experience: 0 - 2 years of relevant experience. Excellent communication and interpersonal skills. Good organizational and multitasking abilities. Proficiency in basic computer applications. A professional appearance, positive attitude, and strong attention to detail. Ability to work effectively in a team and handle responsibilities with minimal supervision. If you are organized, professional, and passionate about creating a welcoming environment, we encourage you to apply. Join Zitelle Group and become part of our team!

10 days ago

Cook / Chef

FMR AGENCY

Nigeria, nigeria

full-time

About the Role We are seeking a skilled, creative, and dependable Cook to prepare quality meals for guests at a serviced apartment. The ideal candidate must have practical experience preparing Nigerian, continental, Caribbean, and other international dishes, with strong knowledge of food presentation, kitchen hygiene, and stock management. Key Responsibilities Prepare Nigerian, continental, Caribbean, and international dishes. Prepare breakfast, snacks, pastries, desserts, grills, and light meals. Maintain consistent food quality, taste, portion sizes, and presentation. Contribute to menu development and recipe improvement. Plan ingredient requirements and prepare shopping lists within approved budgets. Monitor kitchen stock, control food costs, and minimise waste. Maintain proper food storage, kitchen cleanliness, and food-safety standards. Manage guests' dietary requirements and food allergies. Coordinate meal orders and service times with the Apartment Manager and Front Desk Officer. Requirements Bachelor's Degree with 2 - 3 years' professional cooking experience in a hotel, restaurant, serviced apartment, or catering establishment. Knowledge of Nigerian/African and international cuisine. Pastry and baking skills are an advantage. Culinary training or food-hygiene certification is an added advantage. Knowledge of food costing, portion control, ingredient sourcing, and stock management. Strong time-management, organisational, and presentation skills. Must be honest, hygienic, creative, and able to work independently. Selection Process: Shortlisted candidates will participate in an on-site practical cooking assessment. Candidates may be required to prepare an assigned menu, work within a specified budget, account for purchasing expenses, and demonstrate proper food-handling practices. Benefits Staff Meals: Provided while on duty Accommodation: Available

14 days ago

Cook

FMRAGENCY

Agbor, Delta Work Schedule: One day off weekly, Delta, Nigeria

full-time₦150,000 per month

FMR Agency (officially known as Future Moves Recruitment Agency) is a licensed, full-fledged Human Resource and talent management firm based in Nigeria. FMR Agency specializes in human capital development, staffing, and corporate consulting. We are recruiting to fill the position below: Job Title: Cook Location: Agbor, Delta Work Schedule: One day off weekly Role Summary We are seeking a skilled, creative, and dependable Cook to oversee food preparation and kitchen operations for apartment guests. The ideal candidate should have broad culinary knowledge and practical experience preparing a variety of Nigerian, continental, Caribbean, and international dishes. The Cook must be able to consistently prepare tasty, attractive, properly portioned meals while maintaining high standards of hygiene, food safety, cost control, and timely service. Reponsibilities Prepare and present high-quality meals according to guest orders and approved menus. Prepare a variety of Nigerian, continental, Caribbean, and international dishes. Prepare pastries, desserts, breakfast items, snacks, grills, and light meals. Develop recipes and contribute to creating and improving the food menu. Standardise recipes, portion sizes, cooking methods, and food presentation. Prepare meals promptly while maintaining consistent taste and quality. Plan ingredient requirements and source fresh, good-quality raw materials from approved suppliers. Prepare shopping lists, compare prices, and work within approved purchasing budgets. Inspect ingredients upon delivery and ensure proper storage. Monitor kitchen stock and maintain accurate records of ingredients used. Minimise food waste and ensure efficient use of available ingredients. Provide information required for calculating the cost of each dish. Maintain a clean, organised, and hygienic kitchen, including equipment, utensils, and food-storage areas. Follow food-safety, personal-hygiene, and cross-contamination prevention procedures. Properly manage guests' dietary requirements and food-allergy information. Coordinate with the Front Desk Officer and Apartment Manager regarding guest orders, special requests, and service times. Support catering requirements for private events or special bookings when necessary. Report equipment faults, low stock, food spoilage, or other kitchen concerns promptly. Requirements Must have 2–3 years of professional cooking experience in a hotel, serviced apartment, restaurant, catering company, or similar establishment. Culinary training, catering qualification, or food-hygiene certification is an advantage. Demonstrable knowledge of Nigerian/African and international cuisine. Pastry and baking skills are highly desirable. Evidence of previous work, such as a food portfolio, photographs, menus, references, or social-media cooking page. Knowledge of ingredient sourcing, food costing, portion control, and stock management. Ability to work independently and manage multiple guest orders. Willingness to work flexible shifts, weekends, and public holidays when required. Skills and Personal Qualities: Excellent cooking and food-presentation skills. Creativity and broad knowledge of recipes. Strong sense of taste, quality, and attention to detail. Good time-management and organisational skills. Clean, disciplined, and safety-conscious working habits. Honest and accountable when handling stock and purchasing funds. Ability to remain calm and organised during busy service periods. Good communication and teamwork skills. Professional attitude and respect for guest privacy. Willingness to receive feedback and maintain consistent standards. Salary and Benefits N150,000 / Month Accommodation: Available Staff Meals: Provided while on duty.

25 days ago