Bijo Rice, a subsidiary of Akanixx foods,our premium jewel. Premium parboiled long grain rice. Produced out of our milling facility in Kaduna state by our rice...Straight from state-of-the-art ultra mordern factory! Enjoy authentic taste and quality in every grain...Affordable and Fresh Rice, Delivered Nationwide!
We are recruiting to fill the position below: Job Title: Front Desk Officer
Location: Kaduna Employment Type: Full-time
Key Responsibilities
Welcome and attend to customers, visitors and business associates professionally.
Receive, screen and direct telephone calls, emails and other enquiries to the appropriate personnel.
Provide customers with relevant information about the company's products and services.
Manage customer enquiries, complaints and requests, ensuring timely and appropriate responses.
Maintain accurate records of visitors, enquiries and other front-desk activities.
Coordinate appointments, meetings and scheduled visits.
Receive and direct incoming correspondence, deliveries and official documents.
Provide administrative support to other departments when necessary.
Maintain an organised, clean and professional reception environment.
Handle company information and customer records with confidentiality.
Assist with basic documentation, data entry and filing.
Perform other administrative responsibilities as assigned by management.
Qualifications and Requirements
Minimum of OND, HND or Bachelor's Degree in Business Administration, Office Technology and Management, Public Administration or any related discipline.
Minimum of 3 years work experience.
Previous experience in front-desk operations, customer service or administrative roles is an added advantage.
Excellent verbal and written communication skills.
Good computer skills, including Microsoft Word and Excel.
Strong interpersonal and organisational abilities.
Good telephone etiquette and customer service skills.
Ability to multitask, work under pressure and pay attention to detail.
Professional appearance, confidence and a courteous attitude.
Ability to maintain confidentiality and demonstrate good work ethics.