The Centre for Communication and Social Impact (CCSI) is a leading Social and Behavior Change (SBC) organization with expertise in utilizing evidence from research to implement effective strategies that address barriers preventing designated audiences from adopting recommended behaviors. Registered in 2001 as a Non-Governmental and Not for Profit Organization with the Corporate Affairs Commission of Nigeria, CCSI continues to work towards being the center of excellence in strategic communications in Africa. Driven by values of integrity, passion, care, innovation, and excellence, CCSI focuses on the central role of strategic communication to impact behaviors, build brands, and provide technical leadership in health and social development.
CCSI is an inclusive organisation and welcomes applications from under-represented and intersectional groups including persons with disabilities. We are seeking people from different backgrounds, cultures, age, experience and identities, to provide a wide range of experience, ideas, views, and insights into the strategy, policies, culture and ambitions of CCSI As an organization, we are committed to ensuring the safety of those involved in our work. Our first priority is protecting everyone who comes in direct or indirect contact with our organization. We have a zero-tolerance approach to abuse and exploitation by any of our staff, representatives, or partners. We commit to ensuring that those who work with CCSI or on our behalf can work in an environment that is free from harm.
We are recruiting to fill the position below:
Job Title: Executive Assistant
Location: Abuja (FCT) Employment Type: Full-time Reports to: Executive Director
Position Summary
The Executive Assistant (EA) provides high-level administrative and operational support to the Executive Director (ED) and the Executive Office Department at CCSI.
She / he is responsible for the management, analysis, and improvement of information flow within the department and the wider organization.
This role is essential for ensuring the efficient operation of the Executive Office and facilitating effective communication between the Executive Director and various stakeholders.
Primary responsibilities include providing executive support to the ED, administrative and operational support fortheExecutive Office Department, and supporting the ED’s engagements,travel,and priorities.
The EA is required to project manage specific projects and special initiatives within the ExecutiveOfficeor across departments and manage key relationships with consultants and partners on behalf of the ED.
The position holder will serve as the first point of contact for the ED and is responsible for managing the ED's schedule, coordinating meetings, and handling various administrative tasks that contribute to the strategic goals of the organization.
The ideal candidate is highly organized, a team player with experience in administration, managing projects, budgets, and interdepartmental communication.
She / he is a creative problem solver withcloseattention to detail and has previous experience supporting and staffing a principal or senior executive.
Key Responsibilities Administrative Support:
Manage the Executive Director's calendar, scheduling appointments, meetings, and events while prioritizing time-sensitive matters.
Prepare and organize documents, reports, and presentations for meetings, ensuring that all materials are ready in advance.
Draft, proofread, and edit correspondence, reports, and other documents on behalf of the Executive Director.
Tracks and logs high-level executive correspondence (in-person and written) and ensures prompt follow-up from relevant personnel where required.
Processes and monitors expense reports for the ED
Meeting Coordination:
Coordinate and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
Ensure that the Executive Director is well-prepared for meetings by providing necessary background information and materials.
Manage logistics for meetings and events, including arranging venues, catering, and technology needs.
Prioritize conflicting meeting calendars, supporting the ED to ensure alternate arrangements and follow through to ensure feedback to the ED and Executive Office,as may be required
Communication Management:
Serve as a primary point of contact for internal and external stakeholders, representing the Executive Director with professionalism and discretion.
Maintain confidentiality regarding sensitive information and ensure compliance with organizational policies and procedures
Handle incoming communications, including phone calls, emails, and inquiries, and respond or redirect as appropriate.
Foster positive relationships with staff, consultants, board members, donors, and other key stakeholders.
Prepare briefing materials for the Executive Chair’s engagements and staff events when required within or outside the HQ.
Operational Support:
Assist in the preparation of reports and presentations for board meetings, strategic planning sessions, and other key events.
Help coordinate the Executive Office's operations, ensuring that administrative processes run smoothly.
Manage and maintain filing systems, both electronic and physical, ensuring easy retrieval of information.
Supportandimplementstreamlined processes for collaboration and greater efficiency across the departments
Ensures key executive office contacts are captured and recordedina database; compiles and catalogs Executive office relevant data, meetings and trip notes, relevant briefing notes, and other important documents in an archived format accessible staff as may be required
Project Management:
Support the Executive Director in managing special projects and initiatives, ensuring deadlines are met, and objectives are achieved.
Develop and supervise the implementation of checklists or event rolls to ensure smooth activities and events, whether internal or external
Conduct research and gather information as needed to assist the Executive Director in decision-making processes.
Organizational Culture:
Upholdsthe organization's values and commitment to ethical practices in all interactions.
Actively contributes to making CCSI a diverse and equitable workplace through inclusive practice and openness to different perspectives, cultures, and ideas.
Maintains behavior and conduct thatupholdsthe highest standards for safeguarding, professionally and personally.
Upholds a culture of responsiveness, discretion, diplomacy, and excellence when it comes to how the CCSI and the Executive Office respond to and support the ED and the relationship with the wider organization.
Acts as a role model for a learning organisation’ culture by seeking insight and using problems as opportunities to learn. Stay updated on organizational activities, priorities, and changes to effectively support the Executive Director.
Qualifications Essential Skills, Knowledge, and Experience:
Bachelor's Degree in business administration, Management, or a related field.
3 - 5 years of experience in an executive support role, preferably in a non-profit or international development environment.
Excellent communication skills, experience preparing briefing materials, project management, discretion, and diplomacy.
Proven ability to work with little or no supervision, demonstrating initiative and confidence in decision-making.
Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
Strong verbal and written communication skills, with attention to detail and accuracy.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools.
Demonstrated ability to handle confidential information with discretion.
Strong interpersonal skills with the ability to engage effectively with diverse stakeholders
Desirable Skills, Knowledge, and Experience:
Experience working with senior leadership or in a board support capacity.
Knowledge of the non-profit sector and understanding of organizational structures.
Ability to multitask, work independently and collaboratively in a fast-paced environment
Proactive, resourceful, and adaptable, with a positive attitude towards challenges.