Deputy Director: Server Support And Virtualisation
full-time
REMUNERATION: R67 075,25 pm (basic salary, excluding benefits)
LOCATION: JD House, 27 Stiemens Street, Braamfontein
Minimum Requirements:
Matric Certificate
Bachelor's degree in Information Technology, Computer Science, Information Systems, Electrical/Electronic Engineering, or any related Qualification at NQF level 7
Professional certifications in Data Centre Management and/or Server and Virtualisation, ITIL, ISO 27001, CISSP, CISM, CDCP (Certified Data Centre Professional), or equivalent will be advantageous
8 years or more relevant post-qualifying experience covering all aspects of the information and technology function, of which 3 years should be at managerial level
A valid Code 8 driver's licence
Primary Function:
Provide strategic, technical, and operational leadership of the City's server infrastructure and virtualisation platforms (on-premises, hybrid, and cloud) to ensure high availability, continuity, resilience, security, compliance, efficiency, and cost optimisation.
The role governs data centre operations, server OS and hypervisor estates, storage/backup/DR, automation (IaC), capacity planning, and vendor management, aligned to ITIL service management, COBIT governance, ISO/IEC 27001 ISMS, NIST CSF, and TOGAF enterprise architecture.
Key Performance Areas:
Contribute to the development of the Directorate and Department's strategic planning process;
Lead the Sub-Directorate's tactical planning process;
Ensure sound Financial Planning and budgeting processes for the Sub-Directorate;
Lead and facilitate the Sub-Directorate's Demand Planning process;
Lead and facilitate the Directorate Performance Management planning process;
Lead and manage the development of the Sub-Directorate's Personal Development Plans (PDPs) process;
Ensure effective and efficient Sub-Directorate functions, processes, procedures, systems and policies;
Lead the Recruitment, Selection nd Placement process for sourcing of suitably qualified staff for the Sub-Directorate;
Ensure effective and efficient Procurement management in line with SCM and ICT governance;
Provide sound leadership for the achievement of the Sub-Directorate's objectives;
Direct the rendering of data centre and virtualisation services in line with ITIL, COBIT and ISO standards;
Implement good governance and effective risk management systems;
Ensure effective control of the Sub-Directorate's Human Resources;
Ensure effective Financial Resource control;
Ensure effective Directorate asset management and Control;
Establish and maintain strategic relationships with key stakeholders through engagement planning, regular communication, compliance, and outcome monitoring to support Sub-Directorate objectives;
Ensure effective management of specific administrative and reporting requirements associated with ICT operations and individual performance.
Leading Competencies:
Strategic ICT Leadership: Ability to set direction, influence stakeholders, and align ICT goals with municipal strategy;
Technical Expertise: Advanced knowledge of server infrastructure, virtualisation (VMware, Hyper-V, KVM), hybrid cloud, storage, and backup solutions;
ICT Governance & Compliance: Strong understanding of ITIL, COBIT, ISO/IEC 27001, NIST CSF, POPIA, and municipal ICT policies;
Risk & Security Management: Implement cybersecurity controls, vulnerability management, and disaster recovery strategies;
Planning & Organising: Develop integrated ICT plans, forecast infrastructure needs, and manage budgets effectively;
Monitoring & Control: Establish systems for tracking ICT projects, SLAs, and compliance; ensure quality and error-free delivery;
Communication & Influence: Deliver high-level presentations, prepare clear reports, and manage stakeholder engagement;
Negotiation & Vendor Management: Secure favourable outcomes in ICT procurement and contract negotiations;
Team Leadership & Development: Build high-performing ICT teams, mentor technical staff, and implement succession planning;
Change Management: Drive ICT transformation initiatives, including automation and cloud adoption.
Core Competencies:
Knowledge of the Local Government environment - the framework of the parent body in relation to the profession will assist with policy formulation and strategic alignment;
Knowledge of strategy development (IDP, SDBIP, etc.) prescribed methodologies, legislative, policy and regulatory frameworks:
Knowledge of PABX and telecom systems (TMS, VoIP).
Knowledge of related ICT Security technologies.
ICT Regulations and standards (COBIT, ITIL, ISO, etc., Business Analysis).
Innovative development technologies. DBMS technologies.
Information and data Security.
Risk assessment and mitigation.
Disaster recovery technologies.
Microsoft server environment and Windows operating systems. (AD and MS Exchange Server).
Technical credibility and cybersecurity management.
In-depth knowledge of function principles, techniques and tools and how they can be practically applied;
Knowledge of corporate governance and Treasury regulations;
Knowledge of principles and municipal legislation, including MFMA, Municipal Systems Act, organisation, administration and personnel management;
Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
Customer and Service Delivery Management (Batho Pele): Ethics, Professionalism;
Impact and Influence according to the City's protocols, legislation, and standards.
CLOSING DATE: MONDAY, 16 NOVEMBER 2026