Deputy Director: Server Support And Virtualisation

REMUNERATION: R67 075,25 pm (basic salary, excluding benefits)

LOCATION: JD House, 27 Stiemens Street, Braamfontein

Minimum Requirements:

• Matric Certificate
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Electrical/Electronic Engineering, or any related Qualification at NQF level 7
• Professional certifications in Data Centre Management and/or Server and Virtualisation, ITIL, ISO 27001, CISSP, CISM, CDCP (Certified Data Centre Professional), or equivalent will be advantageous
• 8 years or more relevant post-qualifying experience covering all aspects of the information and technology function, of which 3 years should be at managerial level
• A valid Code 8 driver's licence

Primary Function:

• Provide strategic, technical, and operational leadership of the City's server infrastructure and virtualisation platforms (on-premises, hybrid, and cloud) to ensure high availability, continuity, resilience, security, compliance, efficiency, and cost optimisation.
• The role governs data centre operations, server OS and hypervisor estates, storage/backup/DR, automation (IaC), capacity planning, and vendor management, aligned to ITIL service management, COBIT governance, ISO/IEC 27001 ISMS, NIST CSF, and TOGAF enterprise architecture.

Key Performance Areas:

• Contribute to the development of the Directorate and Department's strategic planning process;
• Lead the Sub-Directorate's tactical planning process;
• Ensure sound Financial Planning and budgeting processes for the Sub-Directorate;
• Lead and facilitate the Sub-Directorate's Demand Planning process;
• Lead and facilitate the Directorate Performance Management planning process;
• Lead and manage the development of the Sub-Directorate's Personal Development Plans (PDPs) process;
• Ensure effective and efficient Sub-Directorate functions, processes, procedures, systems and policies;
• Lead the Recruitment, Selection nd Placement process for sourcing of suitably qualified staff for the Sub-Directorate;
• Ensure effective and efficient Procurement management in line with SCM and ICT governance;
• Provide sound leadership for the achievement of the Sub-Directorate's objectives;
• Direct the rendering of data centre and virtualisation services in line with ITIL, COBIT and ISO standards;
• Implement good governance and effective risk management systems;
• Ensure effective control of the Sub-Directorate's Human Resources;
• Ensure effective Financial Resource control;
• Ensure effective Directorate asset management and Control;
• Establish and maintain strategic relationships with key stakeholders through engagement planning, regular communication, compliance, and outcome monitoring to support Sub-Directorate objectives;
• Ensure effective management of specific administrative and reporting requirements associated with ICT operations and individual performance.

Leading Competencies:

• Strategic ICT Leadership: Ability to set direction, influence stakeholders, and align ICT goals with municipal strategy;
• Technical Expertise: Advanced knowledge of server infrastructure, virtualisation (VMware, Hyper-V, KVM), hybrid cloud, storage, and backup solutions;
• ICT Governance & Compliance: Strong understanding of ITIL, COBIT, ISO/IEC 27001, NIST CSF, POPIA, and municipal ICT policies;
• Risk & Security Management: Implement cybersecurity controls, vulnerability management, and disaster recovery strategies;
• Planning & Organising: Develop integrated ICT plans, forecast infrastructure needs, and manage budgets effectively;
• Monitoring & Control: Establish systems for tracking ICT projects, SLAs, and compliance; ensure quality and error-free delivery;
• Communication & Influence: Deliver high-level presentations, prepare clear reports, and manage stakeholder engagement;
• Negotiation & Vendor Management: Secure favourable outcomes in ICT procurement and contract negotiations;
• Team Leadership & Development: Build high-performing ICT teams, mentor technical staff, and implement succession planning;
• Change Management: Drive ICT transformation initiatives, including automation and cloud adoption.

Core Competencies:

• Knowledge of the Local Government environment - the framework of the parent body in relation to the profession will assist with policy formulation and strategic alignment;
• Knowledge of strategy development (IDP, SDBIP, etc.) prescribed methodologies, legislative, policy and regulatory frameworks:
• Knowledge of PABX and telecom systems (TMS, VoIP).
• Knowledge of related ICT Security technologies.
• ICT Regulations and standards (COBIT, ITIL, ISO, etc., Business Analysis).
• Innovative development technologies. DBMS technologies.
• Information and data Security.
• Risk assessment and mitigation.
• Disaster recovery technologies.
• Microsoft server environment and Windows operating systems. (AD and MS Exchange Server).
• Technical credibility and cybersecurity management.
• In-depth knowledge of function principles, techniques and tools and how they can be practically applied;
• Knowledge of corporate governance and Treasury regulations;
• Knowledge of principles and municipal legislation, including MFMA, Municipal Systems Act, organisation, administration and personnel management;
• Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
• Customer and Service Delivery Management (Batho Pele): Ethics, Professionalism;
• Impact and Influence according to the City's protocols, legislation, and standards.

CLOSING DATE: MONDAY, 16 NOVEMBER 2026