- Dis-Chem Pharmacies has an opportunity available for a Platform Specialist - Supply Chain is responsible for providing functional support, configuration, and day-to-day maintenance of the Supply Chain platform supporting planning, procurement, distribution, and inventory movement.
- Reporting to the Supply Chain Platform Squad Lead, this role ensures reliable planning and execution processes, accurate inventory movement, and stable operation across an integration-heavy environment, while supporting Planning, DC Operations, and Procurement teams and ensuring stock integrity and audit compliance.
- Diploma or degree in Information Technology, Supply Chain, or related field
- 3 - 5 years' experience in application or platform support roles
- Experience in pharmacy, clinic, healthcare, or regulated retail environments advantageous
- Relevant Platform certifications
Platform ownership & roadmap
- Maintain system integrity and functionality of the platform through correct configuration and data management
- Engage with business users to clarify functional requirements and operational needs
- Assist in analysing business requirements and proposing functional solutions within
- Provide functional support to resolve incidents, defects, and data issues
- Support master data and configuration activities in line with
- Assist with configuration, testing, and implementation of enhancements and fixes
- Perform and document unit testing, regression testing, and UAT support
- Support release activities, including validation and post release checks
- Identify opportunities for system improvements and efficiency gains
Governance & collaboration
- Adhere to change, incident, and problem management processes
- Ensure changes align with enterprise architecture, integration, and information security standards
- Escalate complex issues to the Senior Platform Specialist or Platform Manager as appropriate
Ways of working (Agile & squad-based)
- Work as part of a cross-functional platform squad, collaborating with product owners, engineers, integration specialists, and business stakeholders
- Participate in sprint / iteration ceremonies, including planning, stand-ups, reviews, and retrospectives
- Contribute to continuous improvement by identifying delivery, quality, or process improvements
- Support a culture of shared ownership, transparency, and learning
- Solid functional understanding of Supply Chain platforms
- Strong analytical and problem solving skills
- Ability to work accurately and consistently in a regulated environment
- Good communication skills with technical and non technical users
- Detail oriented, dependable, and service focused mindset
Key Performance Indicators
- Accuracy and stability of platform configuration
- Timely resolution of incidents and support requests
- Identify recurring incidents, manual work, or inefficiencies and propose improvements
- Support simplification and standardisation of platform configuration and processes
- Quality and completeness of functional documentation and test evidence
- Successful execution of enhancements and fixes
- Satisfaction of Business, Pharmacy, Clinic, and Primary Healthcare users
- Identify opportunities to reduce manual effort, recurring incidents, and configuration complexity through automation and simplification.
- Contributes positively to team culture, engagement, and continuous improvement
Special Conditions of Employment:
- South African citizen
- MIE, clear criminal and credit
- Driver's license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 20 November 2026