Our reputable Fintech Client is seeking a Credit Controller to join their team in Sandton, Johannesburg. Please note this is a hybrid model role Purpose of the Role: To ensure that the company gets paid on time, manages its credit risk effectively, and maintains healthy cash flow while protecting customer relationships. Salary : Market-Related Required Skills, Qualifications, Experience At least a Degree or National Diploma in Credit Management or Accounting Credit Controller Strong experience in collecting outstanding debts professionally and within agreed timelines. Technical Competencies: Microsoft Dynamics package (advantage) Sage300/ Accpac (advantage) MS Office Intermediary to Advanced Excel Strong Reconciliation skills Accounts Receivables Reporting and Analysis skills Credit Management policies and procedures knowledge Familiarity with automation tools (advantage) Good understanding of the order to cash process Key Responsibilities and Duties Ensure policies and procedures are always adhered to Perform credit checks on new and existing customers Creation of customer accounts as per agreed SLA Efficient and timeous collection of payments within target and performance driven KPI's Follow up on overdue accounts Capturing of customer payments to the correct account Apply customer payments according to customer remittances Distribute customer statements and invoices Meet with customers and arrange payment plan Send demand letters to overdue customers Place overdue accounts on hold. Handover bad debts. Resolving customer queries and ensure all tickets are closed once resolved on ZOHO desk Communicate effectively with internal departments to resolve customer queries Reconciliation of debtor's accounts Submit debit order run Attend to unpaid debit orders Month end age analysis report with commentary Prepare weekly subsequent payment report Submit weekly age analysis report for overdue accounts Present risk customers to the risk committee bi-weekly Process refunds and adjustment journals Ensure customer master data is up to date and accurate Attend to audit samples during external and internal audit Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.