Key Responsibilities
Manage a portfolio of debtor accounts and ensure timely collection of outstanding amounts.
Follow up on overdue tenant, rental, levy, utility, and other property-related accounts.
Allocate payments and reconcile debtor accounts accurately.
Investigate and resolve account queries and disputes.
Issue statements, reminder notices, and demand letters.
Maintain accurate and up-to-date debtor records.
Monitor ageing reports and take appropriate action to reduce outstanding debt.
Prepare and submit regular collection and arrears reports to management.
Minimum Requirements
Grade 12 (Matric).
3-5 years' credit control experience.
Previous experience within the property management / development or related industry will be highly advantageous.
Proficient in Microsoft Office, particularly Excel.
Experience working on MDA or other or property management systems an advantage.
Excellent communication and negotiation skills.
Strong attention to detail and numerical accuracy.
Ability to work independently and meet deadlines.
Knowledge & Experience
Credit control and debt collection procedures.
Debtors reconciliations and account maintenance.
Rental, levy, utility, and property-related billing processes.
Customer account management.
Financial reporting and account analysis.
Knowledge of legal collection processes will be advantageous.
Competencies
Strong communication and interpersonal skills.
Assertive yet professional approach to collections.
Excellent negotiation and problem-solving abilities.
High level of accuracy and attention to detail.
Strong organizational and time management skills.
Ability to handle confidential information with discretion.
Ability to work under pressure and meet collection targets.
Customer service orientated with a professional telephone manner.
Desired Skills:
Credit Control
Debtors
About The Employer:
Join a well established company in the property sector based in Pretoria who are seeking to hire a Credit Controller to join their team.