We are seeking an experienced and results driven Senior Sales Executive to join our team and drive the growth of our Company.
The ideal candidate will have a proven track record of selling Contact Centre Solutions, Customer Experience Technologies, Unified Communications, CRM Solutions, or related enterprise technology solutions.
Key Responsibilties
Develop and execute sales strategies to achieve revenue and business growth targets.
Identify, prospect, and develop new business opportunities within the enterprise and corporate market.
Build and maintain strong relationships with existing and prospective clients.
Sell Contact Centre, Customer Experience, Unified Communications, CRM, and related technology solutions.
Understand clients' business requirements and work with technical teams to develop appropriate solutions.
Manage the complete sales cycle from lead generation and qualification through presentations, proposals, negotiations, and closing.
Develop and maintain a healthy sales pipeline and provide accurate sales forecasts.
Engage C level executives, IT Managers, Customer Experience Leaders, Contact Centre Managers, Operations Managers, Chief Information Officer, and other key decision makers.
Prepare and deliver compelling solution presentations, proposals, and commercial offers.
Monitor market trends, competitor activities, and emerging technologies to identify new business opportunities.
Collaborate with technical, customer success, and operations teams to ensure successful customer onboarding and delivery.
Requirements
Bachelor's Degree in Business Administration, Marketing, Information Technology, or a related field.
3-5 years' proven sales experience, preferably within the Contact Centre, Customer Experience, Telecommunications, IT, or Enterprise Technology sector.
Demonstrable experience selling Contact Centre Solutions is highly desirable and will be a key consideration.
Strong understanding of Contact Centre technologies, including AI, IVR, call recording, workforce management, omnichannel engagement, CRM integration, and related solutions.
Proven track record of achieving and exceeding sales targets.
Strong business development, negotiation, presentation, and closing skills.
Ability to engage and influence senior decision makers.
Strong understanding of enterprise B2B sales and solution selling.
Excellent communication, interpersonal, and relationship management skills.
Ability to work independently while collaborating effectively with technical and commercial teams.
What We Offer
Competitive salary and performance based incentives.
A performance driven and collaborative work environment.