Operations

Security Officer

National Empowerment Fund·Gauteng, south-africa·Full Time·Contract
OperationsFull TimeContract
-Closes Nov 6, 2026

Introduction

  • To provide professional corporate security services at the NEF Head Office, ensuring the safety of employees, visitors, assets and premises through effective access control, surveillance, patrolling, incident management and emergency response.

Job Description

Access Control:

  • Monitor and control access to the premises, verify identification, manage visitor registration, manage disruptive visitors and ensure compliance with NEF security procedures.

Surveillance and Monitoring:

  • Monitor CCTV systems, alarms and security equipment, reporting suspicious activities or security breaches.

Patrolling:

  • Conduct regular patrols of the building, parking areas and surrounding premises to identify and address security risks.

Incident Management:

  • Respond to security incidents, investigate and document occurrences, and escalate matters to management where necessary.

Emergency Response:

  • Assist with emergency evacuations, fire incidents, medical emergencies and other security-related emergencies in accordance with approved procedures.

Asset Protection:

  • Safeguard NEF property, equipment, confidential information and other organisational assets against theft, damage or unauthorised access.

Visitor and Contractor Management:

  • Ensure visitors, contractors and service providers comply with access requirements and applicable security protocols.

Key and Equipment Control:

  • Maintain proper control and records of keys, access cards, security equipment and other controlled items.

Reporting and Record-Keeping:

  • Maintain accurate occurrence books, incident reports, visitor registers, patrol records and handover reports.

Professional Conduct:

  • Maintain confidentiality, demonstrate professional customer service and uphold NEF's policies, values and standards of conduct.

Minimum requirements

Experience / Skills Required

  • No criminal record.
  • Minimum of 2 years' experience as a Security Officer.
  • Previous experience in corporate, commercial or office-based security will be an advantage.
  • Good verbal and written communication skills.
  • Experience with PSiRA regulations and qualifications.
  • Strong observation, reporting and communication skills.
  • Basic computer literacy and the ability to maintain accurate security records.
  • Sound experience with Access Control Security Systems and Procedures.
  • Ability to work shifts, provide own transport to and from work and respond effectively to emergencies where required.
  • Ability to handle conflict situations calmly and professionally.
  • Ability to remain calm and exercise sound judgement under pressure.

Qualification Requirements

  • Grade 12 (Matric) is essential
  • Valid PSIRA registration/certificate in the applicable security officer grade essential.

Personal Attributes/Behaviours/Attitudes

  • High levels of integrity, honesty and professionalism.
  • Alertness and strong observation skills.
  • Customer service orientation.
  • Good communication and interpersonal skills.
  • Ability to remain calm under pressure.
  • Sound judgement and decision-making.
  • Attention to detail and accurate record-keeping.
  • Ability to follow procedures and instructions.
  • Reliability, punctuality and accountability.
  • Experience in a corporate head office or similar professional environment.
  • Training in first aid, firefighting and emergency response will be an advantage.
  • Knowledge of CCTV monitoring, electronic access control and alarm systems.

Deadline:5th November,2026

Key skills

Matric

At a glance

Company

National Empowerment Fund

Location

Gauteng, south-africa

Employment

Full Time

Experience

Valid until

November 6, 2026

Created

October 30, 2026

More opportunities

Similar roles you might like

Security Supervisor

SA Metal Group

Western Cape, south-africa

full-time

Job Description SA Metal Group (Pty) Ltd requires a committed, hardworking and motivated individual to join their Security team as a Security Supervisor. The successful applicant will be responsible for the supervision of Security employees as well as providing security services to the Group. The successful candidate will report to the Security Manager. RESPONSIBILITIES (NOT LIMITED TO THE BELOW) Manage security employees. Conduct daily parades and uniform inspection to maintain professional standards. Ensure discipline is enforced consistently in line with company policy. Ensure security officers are promptly relieved for breaks as per schedule. Monitor efficiency and productivity of all security personnel on shift. Ensure security equipment is maintained and managed correctly. Perform site inspections and discuss preventative measures. Conduct initial investigations and report findings immediately to the Security Operations Manager. Identify and mitigate risk. Conduct risk assessments and implement preventative measures. Support management with security operations. Investigate and manage on-site incidents. Ensure that the Company rules, procedures and policies are adhered to at all times within the expected deadlines. Ensure that discipline is enforced. Ensure that Occupational Health and safety regulations are enforced and adhered to. Evaluating all collated information and documentation. Support control room as and when needed QUALIFYING CRITERIA: Minimum Grade 12 or equivalent with good numeracy and literacy skills Code 8 driver's license is essential. At least 5 years of Supervisory experience in the Safety & Security Sector Registered with PSIRA -- Minimum Grade A Excellent communication skills, both verbal and written Willing to work irregular hours (shifts) and overtime In good health and physical stature Sober habits Disciplined to apply company policies and procedure. Control Room experience is advantageous. QUALIFYING ATTRIBUTES Be trustworthy and honest Ability to take responsibility Committed, hardworking and self-motivated Strong interpersonal skills Time management and organizational skills Display a professional work approach Ability to work independently and within a team Excellent standards in execution Excellent problem-solving skills Hard-working and self-motivated OTHER INFORMATION: Job Title : Security Supervisor Reporting to Security Manager Job Type : Permanent Position Benefits include Provident Fund Life cover at 4 X annual salary Funeral cover 15 X paid leave days per annum Long service leave after five years of employment Standard hours 06h00 -18h00 ( Day Shift) 18h00 - 06h00 ( Night Shift) Will be required to work overtime as per operational requirements Please note applications for this position closes on Tuesday, 27 October 2026.

3 days ago

Mining Contract Manager - Middelburg

Fidelity Services Group

Mpumalanga, south-africa

full-time

The above position is vacant in EMALAHLENI - MPUMALANGA, reporting to the Branch Manager. The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client's needs are efficiently and professionally met at all times. Grade 12 (matric) Certificate of equivalent Psira Grade A registered and accredited No Criminal Record Valid driver's license Minimum 5 years as a Manager Staff Management experience essential Computer Literacy Must live in Middelburg Key Performance Areas: (not totally inclusive): Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered. Ensuring the posting of Security Officers are done timeously. Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services. General management and supervision of security staff. Ensuring that all HR related queries are dealt with promptly. Investigating incidents and submitting relevant weekly/monthly incident reports to Management. Attend meetings with FSS Management and with the Client. Other personality attributes: Be proactive and innovative. Must be assertive, honest, professional and reliable. Core Competencies: Good communication skills both verbal and written Strong planning, organizational, administration skills is required. Good interpersonal and client liaison skills are required. Experience in investigation techniques and report writing. Willing and able to work extended/flexi hours if and when required. Ability to work under pressure and without supervision. Must have a Mine background. Deadline:6th November,2026

14 days ago

Office Administrator (security Industry), Contract, Kugompo City

Sheldon Recruitment

Eastern Cape, south-africa

full-time

We are seeking an Office Administrator (Security Industry) for a 1-year fixed term contract (with possibility of renewal), based in KuGompo City, Eastern Cape Candidates without the security industry experience will not be considered. Applicants are required to meet the following criteria: Grade 12 with 2+ years security administration experience in a security company, including officer rosters, attendance records, client documentation and security compliance records Practical experience using payroll software, processing payroll and reconciling payroll inputs and reports Proficiency in Microsoft Word, Excel, Outlook and electronic filing systems Ability to prepare professional correspondence, maintain registers and check supporting documents accurately Good written and verbal communication and confident telephone and reception skills Ability to organize competing tasks, meet deadlines and handle confidential information responsibly Preferred qualifications and experience Certificate or diploma in office administration, business administration or a related field Experience administering multiple security sites and maintaining security officer personnel and deployment records Experience supporting tender submissions, contract registers, payroll admin and basic bookkeeping Familiarity with security industry compliance documentation & roster / attendance systems. Required competencies Accuracy, organisation and consistent follow-through Professional conduct, discretion and sound judgement Customer service, teamwork and effective communication Ability to identify missing information and escalate issues promptly Performance measures Accurate and timely payroll processing, reconciliations, payslips and administrative reports Complete, current and easily retrievable files and registers Early escalation of contract expiry dates and outstanding compliance documents Prompt handling and follow-up of enquiries and management instructions Accurate purchase and invoice records with the necessary approvals The successful applicant would be responsible for, but not limited to: Manage reception, telephone calls, emails, visitors and general office correspondence Maintain organized electronic and physical filing systems, including client, supplier, contract and operational records Keep a contract and compliance register; track expiry dates, addenda and outstanding documents and alert the responsible manager Collect and verify timesheets, attendance records, rosters, overtime and leave documentation; resolve discrepancies with Operations and HR before payroll deadlines Prepare and process payroll on the payroll system, including authorised earnings, deductions, employee changes and payslips; submit payroll reconciliations for approval before payment Prepare letters, reports, meeting agendas and minutes and maintain an action register Coordinate meetings, travel, accommodation, stationery and other office requirements within approved budgets Prepare and track quotations, purchase requests, orders and invoices; obtain approvals and forward supporting documents to Finance Support tender submissions by compiling approved documents, checking completeness and monitoring deadlines Maintain registers for office assets, equipment and supplies and coordinate servicing or repairs Receive client enquiries and service requests, log & refer to responsible person and follow up Protect confidential employee, client and third-party information and follow approved procedures for sharing documents and using storage device

15 days ago

Office Administrator (security Industry), Contract, Kugompo City

Sheldon Recruitment and Selection

East london, Eastern Cape, south-africa

FULL_TIME

Applicants are required to meet the following criteria: Grade 12 with 2+ years security administration experience in a security company, including officer rosters, attendance records, client documentation and security compliance records Practical experience using payroll software, processing payroll and reconciling payroll inputs and reports Proficiency in Microsoft Word, Excel, Outlook and electronic filing systems Ability to prepare professional correspondence, maintain registers and check supporting documents accurately Good written and verbal communication and confident telephone and reception skills Ability to organize competing tasks, meet deadlines and handle confidential information responsibly Preferred qualifications and experience Certificate or diploma in office administration, business administration or a related field Experience administering multiple security sites and maintaining security officer personnel and deployment records Experience supporting tender submissions, contract registers, payroll admin and basic bookkeeping Familiarity with security industry compliance documentation & roster / attendance systems. Required competencies Accuracy, organisation and consistent follow-through Professional conduct, discretion and sound judgement Customer service, teamwork and effective communication Ability to identify missing information and escalate issues promptly Performance measures Accurate and timely payroll processing, reconciliations, payslips and administrative reports Complete, current and easily retrievable files and registers Early escalation of contract expiry dates and outstanding compliance documents Prompt handling and follow-up of enquiries and management instructions Accurate purchase and invoice records with the necessary approvals The successful applicant would be responsible for, but not limited to: Manage reception, telephone calls, emails, visitors and general office correspondence Maintain organized electronic and physical filing systems, including client, supplier, contract and operational records Keep a contract and compliance register; track expiry dates, addenda and outstanding documents and alert the responsible manager Collect and verify timesheets, attendance records, rosters, overtime and leave documentation; resolve discrepancies with Operations and HR before payroll deadlines Prepare and process payroll on the payroll system, including authorised earnings, deductions, employee changes and payslips; submit payroll reconciliations for approval before payment Prepare letters, reports, meeting agendas and minutes and maintain an action register Coordinate meetings, travel, accommodation, stationery and other office requirements within approved budgets Prepare and track quotations, purchase requests, orders and invoices; obtain approvals and forward supporting documents to Finance Support tender submissions by compiling approved documents, checking completeness and monitoring deadlines Maintain registers for office assets, equipment and supplies and coordinate servicing or repairs Receive client enquiries and service requests, log & refer to responsible person and follow up Protect confidential employee, client and third-party information and follow approved procedures for sharing documents and using storage device Salary: Market related as per Bargaining Council rates To apply email detailed CV and supporting documentation through to If you have not received a response within 7 working days, please consider your application unsuccessful

16 days ago

Cloud Architect

FutureFit AI

Remote, south-africa

Full Time

The Cloud Architect (RHEL & Hybrid Cloud Specialist)is a senior-level technical leadership role designed for a visionary engineer who excels at the intersection of enterprise Linux stability and modern cloud agility. As organizations in 2026 increasingly move toward sophisticated hybrid-cloud models to balance performance, cost, and data sovereignty, this role serves as the primary architect and governor of our foundational technology stacks. 1.1 Position Specifications Attribute Details Official Job Title Cloud Architect (RHEL & Hybrid Cloud Specialist) Location Remote Required Experience Minimum 5+ years in Cloud Architecture or Senior Systems Engineering Language Requirements Portuguese and English Key Technology Focus RHEL, Ansible, Kubernetes, Hybrid Cloud (AWS/Azure/GCP) 1.2 Strategic Role Mission The core mission of the Cloud Architect is to design, implement, and govern a world-class hybrid-cloud infrastructure that prioritizes the Red Hat Enterprise Linux (RHEL)ecosystem as its operational backbone. In the current landscape, where financial and technological sectors demand extreme reliability and automated scalability, this role is responsible for ensuring that our infrastructure is not just a collection of servers, but a cohesive, self-healing platform. By treating infrastructure as code (IaC) and leveraging high-level automation via Ansible, the Cloud Architect will bridge the gap between legacy virtualization (KVM/VMware) and public cloud hyperscalers. The incumbent is expected to move the organization away from manual interventions toward an autonomous, policy-driven environment that supports rapid product iterations without compromising security or performance. Strategic Importance: In 2026, Cloud Architecture is defined by the ability to manage complexity through automation. This role is pivotal in reducing "Toil" across engineering teams, optimizing cloud spend through intelligent resource orchestration, and maintaining compliance with data privacy regulations through strict RHEL-based security hardening. 1.3 Key Objectives The successful candidate will be evaluated on their ability to achieve the following high-level objectives: Architectural Governance: Establish and enforce best practices for RHEL deployments across hybrid-cloud environments (AWS, Azure, and GCP). Automation Leadership: Drive the 100% automation goal for server provisioning, configuration management, and patching using Ansible. Modernization Orchestration: Lead the transition of legacy workloads into containerized environments (Docker/Kubernetes) while maintaining deep-level OS integrity. Efficiency Optimization: Proactively identify and resolve system inefficiencies, performance bottlenecks, and resource waste to drive a lean infrastructure culture. DevOps Integration: Seamlessly integrate infrastructure pipelines with application CI/CD workflows (Jenkins/GitLab) to facilitate a true DevSecOps model. 1.4 Candidate Profile We are seeking a proactive technologist who refuses to accept manual work as the status quo. The ideal candidate possesses the analytical depth to troubleshoot a kernel panic on a RHEL instance and the architectural breadth to design a multi-region failover strategy. As a senior member of the team, you will act as a mentor to engineers and a strategic advisor to leadership, ensuring our technology choices align with the long-term scalability requirements of the target markets. 2. Key Responsibilities The Cloud Architect (RHEL & Hybrid Cloud Specialist) is tasked with the strategic design and technical oversight of the organization's infrastructure. This role requires a blend of high-level architectural vision and deep-dive technical implementation to ensure that our cloud ecosystems are resilient, automated, and high-performing. The responsibilities are categorized into the following strategic domains: 2.1 Hybrid-Cloud Infrastructure Design & Strategy The Architect is responsible for the end-to-end design of scalable and secure hybrid-cloud solutions across major hyperscalers (AWS, Azure, or GCP). Architectural Blueprints: Develop and document robust high-level and low-level designs (HLD/LLD) that integrate on-premise data centers with public cloud environments. Security by Design: Implement rigorous security architectures, including VPC/VNet segmentation, IAM policy governance, and encryption standards, ensuring compliance with global and local (POPIA) security frameworks. Multi-Cloud Orchestration: Evaluate business requirements to determine the optimal placement of workloads, facilitating seamless portability between different cloud providers and on-premise virtualization stacks. Disaster Recovery: Design high-availability and disaster recovery (DR) strategies that leverage cloud-native services to ensure business continuity for mission-critical RHEL workloads. 2.2 Enterprise Automation & RHEL Orchestration A primary focus of this role is the elimination of manual configuration through enterprise-grade automation solutions, specifically optimized for Red Hat Enterprise Linux. Ansible Framework Development: Architect and maintain a scalable Ansible automation framework to handle provisioning, configuration management, and application deployment across the RHEL estate. RHEL Lifecycle Management: Design automated workflows for OS patching, kernel tuning, and security hardening (STIG/CIS benchmarks) to ensure all RHEL instances remain performant and compliant. Self-Healing Infrastructure: Implement automated remediation scripts using Python and Ansible to detect and fix common system issues without manual intervention. Standardization: Establish "Golden Image" pipelines for RHEL, ensuring consistency across development, staging, and production environments. 2.3 Systems Optimization & Proactive Problem Resolution: Beyond standard maintenance, the Cloud Architect is expected to be a proactive agent of change. You must continuously monitor the ecosystem to identify systemic inefficiencies and performance bottlenecks. This involves designing architectural interventionssuch as right-sizing cloud resources, optimizing network latency, or re-architecting underperforming componentsbefore they impact business operations. 2.4 CI/CD Strategy & Pipeline Governance The Architect bridges the gap between infrastructure and application development by designing robust delivery pipelines. Pipeline Architecture: Design end-to-end CI/CD strategies using Jenkins or GitLab CI, focusing on Infrastructure as Code (IaC) deployment workflows. Deployment Guardrails: Integrate automated security scanning, unit testing, and compliance checks into the deployment pipelines to "shift-left" security and quality. Release Orchestration: Architect advanced deployment patterns such as Blue-Green, Canary, and Rolling updates to minimize downtime during application releases. 2.5 Technical Governance & Organizational Leadership As a senior leader, the Cloud Architect provides the necessary governance to ensure all technology initiatives align with the broader organizational strategy. Mentorship: Provide technical leadership and hands-on guidance to DevOps and Infrastructure teams, uplifting the organization's overall RHEL and cloud competency. Architectural Standards: Define and enforce the organization's cloud and automation standards, participating in Architectural Review Boards (ARB) to vet new technologies. Vendor Management: Collaborate with partners like Red Hat and public cloud providers to stay ahead of technical roadmaps and leverage new features for competitive advantage. Cost Governance: Monitor cloud consumption metrics and architect cost-optimization strategies to ensure efficient utilization of the organizations technology budget. Strategic Objective Expected Outcome Cloud Adoption maturity Transition from siloed infrastructure to a unified hybrid-cloud model. Automation coverage Reduction of manual deployment errors by >90% through Ansible. System Resiliency Achieving 99.99% uptime for RHEL-based core services. 3. Required Technical Skills & Qualifications The successful candidate must possess a deep and diverse technical background, combining traditional systems engineering excellence with modern cloud-native architectural patterns. This role requires the ability to navigate the entire stack, from low-level kernel tuning to high-level cloud service orchestration. 3.1 Red Hat Enterprise Linux (RHEL) Mastery As the foundational operating system for our hybrid-cloud strategy, expert-level knowledge of the RHEL ecosystem is mandatory. The architect must demonstrate: Advanced Administration: Expert proficiency in RHEL 7, 8, and 9, including lifecycle management, software packaging (RPM/DNF), and systemd orchestration. Enterprise Security & Compliance:In-depth experience with SELinux (policy management, troubleshooting, and enforcement), firewalld, and implementing OpenSCAP for automated compliance auditing. Performance Analysis & Tuning:Ability to diagnose and resolve complex system bottlenecks using tools such as top, iostat, vmstat, sar, and perf, alongside managing tunedprofiles for specific workloads. Infrastructure Services: Strong experience with Red Hat Satellite for content management and Red Hat Identity Management (IdM) / FreeIPA for centralized authentication. 3.2 Automation, Scripting & Infrastructure as Code (IaC) The architect must be an automation-first professional, capable of abstracting complex manual tasks into repeatable, version-controlled code. Ansible Expertise: Expert-level capability in developing modular Ansible Playbooks, Roles, and Collections. Experience with Ansible Automation Platform (AAP) or AWX is highly desired. Advanced Scripting: Mastery of Python(3.x) for custom tooling and API integrations, and Bash for rapid system-level automation and diagnostic scripts. Terraform: Practical experience using Terraform for multi-cloud resource provisioning and managing state files across distributed teams. 3.3 Cloud Platforms & Virtualization Architecture Domain Mandatory Technical Proficiency Public Cloud Architectural experience with AWS (VPC, EC2, Transit Gateway, IAM), Azure (VNets, ExpressRoute, Entra ID), or GCP (Shared VPC, Cloud IAM). Must understand cloud-native networking and security primitives. Virtualization Hands-on experience with KVM/Libvirt for open-source virtualization and VMware vSphere (ESXi/vCenter) for enterprise-grade on-premise infrastructure. Containerization Deep understanding of Docker/Podman container runtimes and Kubernetes (K8s) architecture. Specific experience with Red Hat OpenShift is a significant advantage. 3.4 CI/CD & DevOps Tooling Experience in designing and maintaining enterprise-scale CI/CD pipelines is critical for modern delivery cycles: Jenkins: Experience with Pipeline-as-Code (Groovy), shared libraries, and managing distributed build agents. GitLab CI: Proficiency in designing YAML-based pipelines, utilizing runners, and managing container registries. Version Control: Advanced knowledge of Git (branching strategies, merge requests, and hook management). 3.5 Education and Professional Certifications While we value hands-on experience and a proven track record, the following qualifications are considered highly advantageous in our evaluation process: Bachelors degree in Computer Science, Information Technology, or a related field. Red Hat Certified Architect (RHCA) or Red Hat Certified Engineer (RHCE). Cloud Provider Professional Certifications: AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect. Certified Kubernetes Administrator (CKA) or Red Hat Certified Specialist in OpenShift Administration. 3.6 Minimum Years of Experience Candidates must have a minimum of five (5) years of demonstrable experience in a Cloud Architect, Solutions Architect, or Senior Systems Engineering role, with a clear focus on enterprise Linux and multi-cloud environments. 4. Desired Soft Skills Technical prowess in RHEL and automation is only one half of the requirement for a Cloud Architect. To be successful in this role, the candidate must possess the professional maturity and interpersonal acumen required to navigate complex organizational structures, mentor diverse engineering teams, and translate high-level business goals into actionable technical roadmaps. 4.1 Strategic Thinking & Visionary Leadership The Cloud Architect must look beyond immediate technical "firefighting" to anticipate the long-term needs of the organization. This involves: Developing and maintaining a three-year hybrid-cloud roadmap that aligns with the rapid evolution of the technology landscape. Assessing the long-term implications of choosing specific tools or architectural patterns over others (e.g., proprietary vs. open-source RHEL-based solutions). Balancing the desire for technical perfection with the pragmatic need for timely business delivery. 4.2 Exceptional Communication & Stakeholder Engagement A significant portion of this role involves acting as a bridge between the engineering trenches and the executive suite. Mandatory communication skills include: Verbal: Ability to articulate complex architectural concepts clearly during stand-ups, town halls, and executive briefings. Written: Proficiency in drafting comprehensive architectural decision records (ADRs), technical whitepapers, and operational runbooks that are accessible to various skill levels. Presentation: Skilled at creating visual representations of cloud topologies and automation workflows to gain "buy-in" from stakeholders during review boards. 4.3 Influencing Without Direct Authority In our matrixed organization, the Cloud Architect often leads cross-functional DevOps and Infrastructure squads. You must demonstrate the ability to drive technical adoption, enforce RHEL standards, and steer teams toward best practices using technical credibility, empathy, and negotiation skills rather than formal management power. 4.4 Advanced Analytical Problem-Solving We are looking for an architect who is not content with simply fixing a symptom but is driven to find the root cause of systemic inefficiencies. Ability to synthesize data from multiple sources (logs, cloud metrics, financial reports) to identify performance or cost bottlenecks. A proactive "detective" mindset that seeks out technical debt and designs structured plans to pay it down before it impacts stability. Resilience and methodical thinking during high-pressure troubleshooting scenarios. 4.5 Business Acumen & Value Alignment Technology at this scale is a significant investment. The Cloud Architect must understand the business behind the bytes: Understanding Total Cost of Ownership (TCO) when comparing RHEL on-premise vs. public cloud services. Aligning infrastructure scaling policies with business growth cycles and seasonal peaks. Identifying opportunities for technology to provide a competitive advantage, such as faster time-to-market through automated CI/CD pipelines. Soft Skill Pillar Expected Behavioral Indicator Conflict Resolution Mediates technical disagreements between Dev and Ops teams to reach a stable consensus. Mentorship Actively uplifts junior and mid-level engineers through code reviews and design feedback. Adaptability Remains open to new methodologies and shifts in cloud provider strategies without rigid adherence to legacy patterns. 5. Reporting Structure & Collaboration The Cloud Architect (RHEL & Hybrid Cloud Specialist) occupies a high-impact, senior-level position within the global technology organization. This role is designed to transcend siloed technical functions, acting as a strategic pivot point between executive leadership, architectural governance, and hands-on engineering execution. 5.1 Organizational Hierarchy The Cloud Architect operates within the Group Enterprise Architecture division. This positioning ensures that infrastructure decisions are made with a holistic view of the company's long-term digital transformation goals. Direct Reporting Line: This position reports directly to the Head of Cloud Architecture or the Chief Enterprise Architect. Functional Oversight: While this is an individual contributor role in terms of direct HR reports, the Architect maintains dotted-line functional authorityover technical leads within specific project squads to ensure architectural compliance. Executive Interaction: The incumbent will periodically present infrastructure roadmaps and cost-optimization strategies to the CTO (Chief Technology Officer) and CISO (Chief Information Security Officer). Architectural Governance: The Cloud Architect serves as a permanent member of the Architectural Review Board (ARB) , responsible for vetting all major infrastructure changes, RHEL configuration standards, and cloud service adoption across the business units. 5.2 Key Collaborative Relationships Successful delivery in this role is contingent upon high-frequency, high-quality collaboration across multiple technical and business domains. The Architect does not operate in isolation but serves as a facilitator of technical excellence. Stakeholder Group Nature of Collaboration DevOps & Platform Engineering Partnering to implement automated RHEL provisioning workflows and Ansible-based configuration management. Ensuring Infrastructure-as-Code (IaC) standards are strictly followed. Site Reliability Engineering (SRE) Collaborating on system observability, defining Service Level Objectives (SLOs), and architecting self-healing mechanisms within the RHEL environment to minimize manual intervention. Cybersecurity & Risk Teams Working closely to ensure SELinux policies, kernel hardening, and cloud IAM frameworks meet enterprise security standards and local POPIA regulatory requirements. Product Managers Translating product feature requirements into infrastructure capacity plans. Advising on the feasibility and cost-implications of new technical initiatives. External Vendors (Red Hat/Cloud Providers) Managing technical relationships with Red Hat and hyperscalers (AWS/Azure/GCP) to escalate complex issues and influence product roadmaps in favor of the organizations needs. 5.3 Team Integration and Mentorship While the Cloud Architect focuses on high-level strategy, they are expected to remain "plugged into" the engineering squads. This is achieved through: Participation in Agile Ceremonies: Attending sprint planning and retrospectives for core infrastructure squads to provide real-time architectural guidance. Cross-Skilling Initiatives: Leading internal "Communities of Practice" focused on Linux excellence and automation to uplift the skills of junior and mid-level administrators. Incident Escalation: Acting as the Level 4 architectural escalation point for complex, systemic outages that require deep-level RHEL or cloud networking expertise. 5.4 Geographical & Working Model Synergy Given the remote nature of the role in the 2026 global market, the Architect must be proficient in asynchronous collaboration. This includes leveraging digital whiteboarding tools, Slack/Teams for rapid coordination, and robust documentation in Confluence or similar knowledge-sharing platforms to ensure that architectural alignment is maintained across distributed time zones and regions. Originally posted on Himalayas

16 days ago

Onsite Desktop Engineer L2 - Sandton

First Technology

Gauteng, south-africa

full-time

Role and Responsibilities Have a senior level of experience and understanding in the following services: Microsoft Windows for Endpoints Microsoft Office Microsoft Office 365 Suite Desktop and Laptop hardware fundamentals Have a mid-level of experience and understanding in the following services: Mimecast Anti-Virus / EDR Agents Microsoft Active Directory On-Premise Have an entry-level experience and understanding in the following services: Microsoft Group Policy Microsoft Azure Active Directory Network - Firewall, Switches, Access Points, Routers and Controllers Network - WAN and LAN fundamentals Third-Party Applications (Not Limited To) - Exclaimer, Code 2, Sage, M-Files Have the ability to perform the following functions: Be a technical escalation point to resolve incidents which lower tiered Engineers are unable to Be a mentor to lower tiered Engineers Ability to write Work Instructions and Standard Operating Procedures for common tasks Work within a Service Desk ticketing application and ensure that tickets assigned to you are communicated on and resolved with SLA Assist Operations Managers with technical queries when needed Be willing to work unscheduled overtime if required Onsite responsibilities Act as the onsite point of contact for IT enquiries, troubleshooting and operational coordination; facilitate support at other sites and provide Level 1 infrastructure troubleshooting with remote specialists. Provide business-hours assistance with all end-user and endpoint support, onsite and remotely through N-able Remote Monitoring and Management (RMM), with remote-team escalation and overflow support. Record and own incidents and service requests in Halo PSA; maintain diagnostic notes, user updates and resolution evidence, coordinate specialist escalations and hand over open work for remote backfill or leave cover. Provide break-fix and administrative support for Windows operating systems and Microsoft 365 desktop applications, including approved application installation and configuration. Provide VIP assistance for personal and mobile devices, meeting rooms and related equipment; perform Level 1 troubleshooting and coordinate remote-team and vendor support using agreed VIP escalation and communication procedures. Troubleshoot printers at endpoint level (drivers, print queues and spoolers) and device level (paper jams, toner and basic repairs); log and follow up vendor support calls. Manage day-to-day vendor coordination for IT incidents, requests and deliveries: log and escalate cases with OEMs and third-party providers, coordinate attendance and repairs, follow up to resolution and keep users and support teams informed under customer-maintained support and warranty agreements. Maintain an inventory of discoverable endpoints, validate device details and update existing asset registers while onsite, including additions, moves and removals. Monitor endpoint hardware and operating-system health, investigate alerts and coordinate corrective action with the remote team. Perform endpoint maintenance, including Microsoft and third-party patch management, feature updates and build updates, facilitated by N-able RMM. This may include on-demand and scheduled remediation reported Perform endpoint patch management using the remote team's tooling or the customer's subscribed tooling where enabled. Deploy approved Windows and supported third-party patches, verify installation, retry failures and track exceptions. Support the designated cybersecurity officers, including the cybersecurity officer, with end-user and endpoint compliance requirements, vulnerability-remediation checks and approved remediation within capacity. Engage the remote team to assist with remediation or scope projects where required. Maintain endpoint patch and remediation evidence, support compliance tracking and route endpoint security alerts to the remote security team through agreed escalation procedures. Deliver approved minor end-user and endpoint projects, including small user moves, operating-system upgrades and endpoint encryption, with remote-team assistance and agreed change approvals. Develop and maintain all documentation for end users, endpoints and endpoint client business application installations, including standard operating procedures, installation guides and troubleshooting guides. Qualifications and Education Requirements Grade 12 - Required A+ and N+ - Required Microsoft 365 Certified: Endpoint Administrator Associate - Beneficial Bachelor's Degree in Computer Science or Information Technology Diploma - Beneficial Preferred Skills Excellent verbal communication Excellent written communication by following email etiquette best practice Ability to work independently and unsupervised Ability to work in a multi-tenanted environment Ability to work with other Business Units and Vendors with the primary goal being providing exceptional service to the customer Interest in wanting to keep abreast of technology in the IT industry Interest in wanting to keep obtained certifications updated and willing to certify in new technologies in accordance with the business strategy and personal roadmap 5+ years of experience in a similar technical role

21 days ago