KEY RESPONSIBILITIES
QUALIFICATIONS
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Company
Ngao Credit Limited
Location
Kilifi, kenya
Employment
Full Time
Work style
Onsite
Experience
Valid until
September 23, 2026
Created
September 21, 2026
Standard Bank Group
Nairobi, kenya
Job Description To lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards. Qualifications Type of Qualification: First Degree Experience Required 3-4 years Proven sales track record within the financial services industry, with strong proactive business development and client acquisition capabilities, complemented by effective stakeholder management experience Experience in any supervisory role will be an added advantage. Behavioural Competencies: Embracing Change Establishing Rapport Examining Information Following Procedures Team Working Upholding Standards Technical Competencies: Attitude of Customer Experience Banking Process & Procedures Client Retention Customer Understanding Mind of Customer Experience Risk Identification
4 days ago
Talent Grid Africa
Mombasa, kenya
KEY RESPONSIBILITIES Leading Sales Operations - Review, improve and enforce sales and marketing SOPs while promoting effective CRM practices and maintaining commercial data integrity. Driving Business Growth - Support market penetration initiatives, customer acquisition plans and strategies designed to increase revenue and market share. Managing the Sales Pipeline - Monitor lead generation, pipeline performance and qualification processes while identifying and resolving conversion bottlenecks. Cross-Functional Coordination - Act as the key operational link between Sales, Marketing, Technical Services and Management to ensure commercial alignment. Tracking Performance - Monitor sales KPIs, marketing outcomes and customer engagement metrics and develop accurate performance dashboards for leadership. Developing the Sales Team - Coordinate onboarding, commercial capability training and continuous product knowledge development. Managing Pricing & Sales Enablement - Oversee product pricing structures, value propositions and sales enablement materials. Enhancing Customer Experience - Monitor customer satisfaction, coordinate complaint resolution and work closely with Technical Services to address customer concerns. Improving Commercial Processes - Map workflows, identify inefficiencies and drive digital transformation and automation initiatives. Coordinating Marketing Activities - Support public and private sector campaigns, promotional activations and broader brand strategies. Managing Strategic Partnerships - Evaluate, onboard and maintain relationships with vendors, distributors and strategic energy business partners. Requirements 3 - 5 years of verified experience as a Team Leader within the energy sector Strong knowledge of transformers, solar PV solutions and smart metering systems Experience managing B2B distribution channels and complex CRM data Proven ability in pipeline auditing, performance management and executive reporting Strong leadership and team development capabilities Bachelor's Degree or Diploma in Business Management, Business Administration or a related commercial field Professional fluency in English and Swahili
a month ago
Ngao Credit
kenya
Ngao Credit Sales Team Leader Jobs in Kenya; Ngao Credit, the bank for the underserved, is seeking a highperforming Sales Team Leader to inspire, grow, and deliver results. This role requires a dynamic professional to lead a sales team, drive business growth, and manage loan portfolio performance.Key Responsibilities Ngao Credit Sales Team Leader Jobs in Kenya; Key Responsibilities Lead and motivate a highperforming sales team. Drive sales growth and achieve business targets. Build and manage a quality loan portfolio. Coach, recruit, and develop Sales Agents. Monitor portfolio performance and collections. Review loan applications and ensure compliance. Identify new market opportunities and generate leads.Qualifications Qualifications Diploma or Degree in a Businessrelated field. Minimum 2 years’ experience leading a sales team. Proven experience selling financial products. Strong leadership, communication, and negotiation skills. Selfdriven and resultoriented.
Nakuru, kenya
Are you a high-performing sales professional with a passion for leading teams and driving business growth? Join Ngao Credit Ltd. and take the next step in your leadership career. Key Responsibilities Lead and motivate a high-performing sales team . Drive sales growth and achieve business targets Build and manage a quality loan portfolio Coach, recruit and develop Sales Agents Monitor portfolio performance and collections Review loan applications and ensure compliance Identify new market opportunities and generate leads Qualifications Diploma/Degree in a Business-related field Minimum 2 years' experience leading a sales team Proven experience selling financial products Strong leadership, communication and negotiation skills . Results-oriented with excellent customer relationship skills Proficient in Microsoft Office (Word, Excel & PowerPoint)
Eldoret, kenya
Choice Microfinance Bank
The Sales team lead will be responsible for driving the growth of the logbook loans business by acquiring new clients, managing customer relationships, and leading a team of sales executives. This role involves recruiting, training, and supporting sales executive to ensure they meet and exceed both individual and team sales targets. The team leader must be able to effectively drive their individual sales targets while also motivating and guiding the team to achieve collective goals. Key Responsibilities Drive personal sales targets while actively working to achieve team-wide sales objectives. Acquire new customers and nurture relationships with potential customers to grow the company's loan book by sourcing new logbook loan applications to increase sales and business growth. Identify and generate leads for logbook loans through targeted marketing, networking, and outreach efforts. Maintain strong, ongoing relationships with key customers, ensuring high levels of satisfaction and repeat business. Handle customer inquiries, concerns, and complaints promptly and professionally, ensuring that customer needs are met. Implement customer engagement strategies to increase loyalty and retention, both personally and across the team. Ensure all sales documentation and reports are accurately maintained and submitted. Bring innovative ideas to the table to improve the logbook product offering and sales processes. Continuously evaluate and optimize internal processes to increase efficiency and effectiveness, ensuring better service delivery and customer satisfaction. Qualifications & Skills Qualifications Relevant Bachelor's degree or Diploma from a reputable institution. At least 2 years of experience in selling logbook loans or similar asset-backed lending products. Proficient in Microsoft Office Suite and loan management software. Demonstrate ability to close sales, build client relationships, and meet targets. Skills & Competencies Strong verbal and written communication skills, with the ability to engage effectively with clients and team members. Ability to collaborate with colleagues and contribute to a positive team environment. Strong customer service orientation, with a deep understanding of commercial and business needs. Highly organised, with a strong focus on accuracy and thoroughness in all tasks.
2 months ago