Sales & Marketing

Sales Support Officer At Ascentech Services Limited

Ascentech Services Limited·Lagos, nigeria·Full Time·Contract
Sales & MarketingFull TimeContract
-

Job Summary

  • We are seeking a proactive and detail-oriented Sales Support Officer with a background in Chemistry or a related scientific field and at least 2 years of sales experience.
  • The successful candidate will support the sales team with customer management, quotations, order processing, product information, and coordination of sales activities.

Key Responsibilities

  • Provide administrative and technical support to the sales team.
  • Assist in preparing quotations, proposals, sales presentations, and product documentation.
  • Respond to customer enquiries and provide accurate product information.
  • Process and follow up on customer orders from initiation to delivery.
  • Maintain accurate records of customers, sales activities, orders, and quotations.
  • Liaise with customers, suppliers, logistics, finance, and other internal teams to ensure smooth order fulfilment.
  • Follow up on leads, quotations, and outstanding customer requests.
  • Support the sales team in identifying new business opportunities and maintaining existing customer relationships.
  • Monitor sales orders, deliveries, and customer feedback.
  • Assist with product demonstrations and customer presentations where required.
  • Prepare regular sales reports and updates for management.
  • Ensure proper use and maintenance of CRM and other sales-support systems.

Requirements

  • B.Sc./HND in Chemistry, Industrial Chemistry, Chemical Engineering, Polymer Science, or a related scientific discipline.
  • Minimum of 2 years of sales or sales support experience is mandatory.
  • Experience in technical, industrial, chemical, manufacturing, or B2B sales is an advantage.
  • Good understanding of sales processes, customer relationship management, and order management.
  • Strong communication, negotiation, and interpersonal skills.
  • Good analytical and problem-solving abilities.
  • Proficiency in Microsoft Office, particularly Excel and Word.
  • Experience using CRM/ERP systems is an advantage.
  • Ability to work independently and collaborate effectively with the sales team.
  • Strong attention to detail and ability to manage multiple tasks.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter tocv@ascentech.com.ng

Please use the job title as the subject line of your email.

At a glance

Company

Ascentech Services Limited

Location

Lagos, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

Not specified

Created

September 23, 2026

More opportunities

Similar roles you might like

Sales Support Officer At Jmg

JMG

Lagos, nigeria

full-time

Job Summary The Sales Support Officer will be responsible for providing administrative and operational support to the sales team to ensure efficient execution of sales activities and achievement of business objectives. You will coordinate customer orders, maintain sales records, prepare reports, and serve as a key link between customers, sales personnel, and internal departments to enhance customer satisfaction and drive revenue growth. Minimum Requirements Provide administrative and operational support to the sales team to ensure smooth day-to-day activities. Process customer orders, quotations, invoices, and other sales-related documentation accurately and promptly. Maintain and update customer records, sales databases, and CRM systems. Coordinate with logistics, finance, and warehouse teams to ensure timely order fulfillment and delivery. Respond to customer inquiries, complaints, and requests, escalating issues where necessary. Prepare periodic sales reports, forecasts, and performance analyses for management review. Monitor sales activities and assist in tracking sales targets and key performance indicators. Support the preparation of tenders, proposals, presentations, and other sales materials. Follow up with customers regarding orders, payments, and service delivery. Ensure compliance with company policies, procedures, and customer service standards. Qualifications Bachelor's Degree in Business Administration, Marketing, Sales, Economics, or a related field. 0 - 2 years of experience in a sales support, sales administration, customer service, or related role. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. Strong organizational, communication, and interpersonal skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Experience working within a manufacturing, trading, FMCG, or similar business environment is an added advantage. Strong understanding of sales processes, customer relationship management, and order fulfillment procedures.

2 months ago

Sales Support Officer At Nkoyo Pharmaceuticals Limited

Nkoyo Pharmaceuticals Limited

Lagos, nigeria

full-time

Job Summary The Sales Support Officer will provide operational support to the National Sales Manager (NSM) and the Sales team. The role involves coordinating sales activities, monitoring receivables, supporting CRM processes, managing sales documentation, liaising with warehouse operations, and ensuring the smooth execution of sales and marketing initiatives. Key Responsibilities Raise sales orders that are not successfully processed through the CRM system. Provide the field sales team with timely updates on product availability and stock status. Prepare and share customer receivables reports with the sales team. Monitor outstanding receivables and follow up with Sales Representatives to ensure customer accounts remain current and reconciled. Organize and maintain marketing materials, presentations, and other sales support documents as directed by the National Sales Manager. Liaise with the warehouse to coordinate the dispatch of promotional materials to customers and field sales representatives. Generate, update, and maintain sales reports and other administrative records. Support the execution of sales and marketing initiatives as assigned by the National Sales Manager. Ensure accurate documentation and proper filing of sales-related records. Perform other sales administration and operational duties as assigned. Requirements Bachelor's Degree or HND in Business Administration, Marketing, Management, or a related discipline. Minimum of 1 year of experience in Sales and Marketing Experience within the Pharmaceutical industry is an added advantage. Proficiency in Microsoft Office Suite, particularly Microsoft PowerPoint, Excel, and Word. Experience working with CRM systems is an advantage. Strong analytical, organizational, and time management skills. Excellent communication and interpersonal skills. High level of accuracy, attention to detail, and ability to multitask. Ability to work independently and collaboratively in a fast-paced environment.

2 months ago