Operations

Sales Agent

Imforce Recruitment·Durban, south-africa·FULL_TIME
Operationsentry-levelFULL_TIME
-Closes 8 Feb 2027

Duties & Responsibilities KEY DUTIES & RESPONSIBILITIES: 1. Sales & New Business Development: Actively source new customers through walk-ins, cold calling, door-to-door visits, and networking. Identify and approach taxi associations, fleet owners, dealerships, panel beaters, insurance brokers, workshops, and other businesses. Promote all services, including: windscreens and side and rear glass, chip and crack repairs, headlight restoration, smash-and-grab tinting, vehicle detailing, mobile fitment services. Prepare quotations and follow up with customers until sales are finalised. Meet weekly and monthly sales targets set by management. 2. Customer Service: Respond professionally to customer enquiries in person, by telephone, WhatsApp, and email. Explain products, pricing, fitment processes, tint shades, safety benefits, detailing packages, and service guarantees. Book fitment, tinting, and detailing appointments. Confirm appointments and follow up with customers after services have been completed. Handle customer complaints professionally and refer issues to management when necessary. 3. Marketing & Branding: Distribute flyers, business cards, and promotional materials within the assigned area. Promote the company''s services through social media platforms, including WhatsApp Status and Facebook. Represent the company professionally when engaging with customers. Identify new marketing opportunities through schools, churches, taxi ranks, and community events 4. Administration & Reporting: Maintain daily records of leads, quotations, sales, and customer follow-ups. Submit daily and weekly sales reports to management. Collect accurate customer information, including names, vehicle details, registration numbers, VINs, glass types, tinting and detailing requirements, and insurance details. Ensure quotations, invoices, and job cards are completed accurately. Handle cash, card, and EFT payments in accordance with company procedures. Desired Experience & Qualification MINIMUM REQUIREMENTS Matric (Grade 12) - advantageous. Previous sales experience in the automotive, insurance, retail, or field sales industry - advantageous. Valid driver''s licence - advantageous. Good communication skills in English and isiZulu.

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At a glance

Company

Imforce Recruitment

Location

Durban, south-africa

Employment

FULL_TIME

Experience

entry-level

Valid until

February 8, 2027

Created

November 10, 2026

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