Work Arrangement: On-site, rotating shifts (morning, afternoon, night)
Compensation: 150,000 - 250,000
YellowDoor Hotels is a boutique hotel in Abuja built for executives and discerning travelers who notice everything. The Living Room, our restaurant and bar, sets the tone. We need a Restaurant Supervisor who runs a tight floor, recovers guest issues before they escalate, and holds a team accountable with precision - shift after shift.
- Supervise wait staff, runners, and cleaners across rotating morning, afternoon, and night shifts
- Set and inspect table layouts before the first cover lands each service
- Monitor floor pace and service quality, correcting staff in real time
- Handle guest complaints on the spot - calm, fast, and resolved before escalation
- Coordinate with the kitchen on order timing, special requests, and cross-department issues
- Conduct pre-service briefings and submit daily operational reports to the F&B Manager
- 1-2 years of experience
- Floor supervision
- Guest complaint resolution
- Pre-service briefing
- Staff accountability
- Table setup and inspection
- Service pace management - Formal dining floor management
- Pre-shift briefing and team readiness
- Table management and cover pacing
- Staff performance documentation
- Kitchen and FOH coordination
- Experience in a boutique or luxury hotel restaurant
- Familiarity with formal dining service rhythm and covers
- Basic incident documentation
- Strong performers in this role are considered for senior floor supervisor or Food & Beverage operations leadership as the hotel grows. - Boutique, fast-moving, and high-standard.
- The team is professional and warm but holds each other accountable.
- Excellence is expected; excuses are not part of the culture.