The Role The Receptionist will ensure that the front office operates smoothly while delivering an excellent experience to visitors, clients and colleagues. As the welcoming face of the business, the incumbent will manage communications, provide administrative support and maintain a professional environment. The role suits an individual who is highly organised, service-minded and comfortable managing multiple priorities with professionalism and efficiency. Key Responsibilities Welcome visitors and clients in a warm, professional and courteous manner Manage a busy reception area and maintain a professional front-office environment Answer, screen and direct incoming telephone calls Manage incoming and outgoing correspondence, including emails, mail and couriers Assist with visitor management and office security procedures Provide administrative support to management and the broader team Support internal events, meetings and general office administration The Ideal Candidate Well-presented and professional Excellent verbal and written communication skills Friendly, approachable and confident when interacting with people at all levels Highly organised with strong attention to detail Able to multitask and remain calm under pressure Proactive, with a strong sense of initiative A positive, can-do attitude and genuine service orientation Professional, discreet and trustworthy Strong problem-solving skills with the ability to work independently A team player who enjoys supporting others and contributing to a positive culture Minimum Requirements Matric / Grade 12 Previous experience in a Receptionist, Front Desk, Administrative or Customer Service role Proficient in Microsoft Office Suite Excellent communication and interpersonal skills Professional appearance and telephone etiquette Immediate availability to commence