Manufacturing

Project Manager

Valiantys·Dakar, Sénégal, senegal·CDD
ManufacturingCDD
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About Valiantys

Join Valiantys and be part of something extraordinary!

At Valiantys, we’re not your typical Atlassian Platinum Solution Partner – we’re the force behind awe-inspiring, game-changing solutions, meticulously designed for Atlassian’s suite of software products.

We’re the pioneers in delivering cutting-edge team collaboration and productivity tools. Think of us as the rocket fuel that powers organizations, propelling them to unparalleled heights of success and efficiency!

Now, envision yourself embarking on an exciting journey with Valiantys and Atlassian, where innovation knows no limits, and your contribution takes centre stage.

Job Summary

We are looking for a Project Manager to lead the successful delivery of client engagements from kickoff to completion. You will play a central role in coordinating teams, managing scope and timelines, and ensuring an excellent client experience.

As the primary point of contact during project execution, you will balance operational rigor with strong stakeholder management, while contributing to the continuous improvement of our delivery practices.

Purpose & Responsibilities

Project Management

Contribute to the definition and review of Statements of Work (SoW) to ensure clarity, feasibility, and delivery readiness

Support engagement planning and ensure smooth project kickoff after client signature

Manage project scope, timelines, risks, and issues proactively

Own end-to-end project delivery, ensuring projects are completed on time, within scope, and within budget

Provide regular status updates, reports, and insights to clients and internal stakeholders

Maintain accurate and up-to-date project documentation aligned with internal standards

Delivery & Resource Management

Plan and allocate resources effectively, matching consultants’ skills with project needs

Take into account team members’ development goals and competencies

Coordinate with local, regional, and global teams to secure the right expertise

Manage external vendors when required, ensuring compliance with internal processes

Apply governance frameworks, tools, and delivery best practices

Client Engagement

Act as the main point of contact for clients throughout project execution

Build and maintain strong client relationships

Manage client expectations, issues, and escalations

Gather feedback and drive continuous improvement in client satisfaction

Lead post-project reviews to identify successes and improvement areas

Financial Management

Monitor project budgets, margins, and resource utilization

Track time spent vs. estimates and escalate deviations when needed

Provide transparent financial reporting to clients and internal teams

Continuous Improvement

Contribute to improving delivery processes, tools, and methodologies

Stay up to date with project management best practices and industry trends

Obtain and maintain relevant certifications (e.g., Atlassian certifications)*

Your Stakeholders

You will collaborate closely with:

Delivery Manager (your manager)

Consulting teams

Sales team

Practice leaders

Finance team

Other Project Managers

Customers

Do you have what it takes to be our future Project Manager?

You ideally have between 5 to 10y of experience in a Professional Services or delivery environment, within a software vendor or consulting firm, and have a proven track record in managing end-to-end projects, including fixed-price engagements.

You are comfortable handling multiple projects simultaneously, balancing priorities while ensuring high standards of delivery, client satisfaction, and financial performance.

Experience with the Atlassian ecosystem is a strong nice to have

You bring a strong foundation in project financial management, with the ability to monitor budgets, margins, and forecasts, and to take corrective actions when needed.

Experience in one or more of the following areas is a strong plus:

IT Service Management (ITSM)

Project & Portfolio Management (PPM)

Integration (Infrastructure and/or Software)

Cloud Migration

You are known for your structured and pragmatic approach, your ability to anticipate risks, and your proactive mindset in driving solutions and resolving issues.

You have excellent communication and stakeholder management skills, enabling you to interact effectively with clients, internal teams, and leadership, even in complex environments.

You are familiar with frameworks (Agile, Lean, Kanban) and/or structured delivery methodologies, and you are comfortable adapting your approach depending on project context.

If you’re a results-driven project leader who thrives in a dynamic, client-facing environment, we’d love to hear from you.

Languages & Location

You speak English fluently.

This role is open to candidates based in Senegal and can be performed fully remotely.

Why Join Valiantys?

Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.

Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.

Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.

Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.

What We Offer Employee Perks & Benefits

A monthly transport allowance of twenty-six thousand + four thousand internet allowance (30,000) FCFA, paid pro rata to days worked.

Health Insurance 100% payed for new joiner and her/his children : covers 50% of health expenses

Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

At a glance

Company

Valiantys

Location

Dakar, Sénégal, senegal

Employment

CDD

Experience

Valid until

Not specified

Created

September 24, 2026

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Faciliter le dialogue public-priv entre les autorits publiques, les entreprises et les partenaires techniques et financiers. Coordonner les activits relatives aux normes, la certification, au contrle qualit et aux essais techniques en collaboration avec CERER et les partenaires rgionaux. Dveloppement des entreprises Le/La titulaire devra : Superviser les diagnostics des entreprises de cuisson propre. Concevoir et coordonner les programmes de Business Development Support (BDS). Accompagner les entreprises dans l’amlioration de leur performance commerciale, oprationnelle et financire. Dvelopper les chanes de distribution et favoriser l’expansion des marchs nationaux et rgionaux. Appuyer les entreprises dans leur prparation aux investissements et leur croissance. Promouvoir l’innovation, la digitalisation et le dveloppement de nouveaux modles conomiques. Accs au financement Dvelopper des partenariats avec les banques, les institutions de microfinance, les investisseurs et les fonds d’investissement. Identifier les obstacles limitant l’accs au financement des entreprises du secteur. Appuyer la conception de produits financiers adapts aux entreprises de cuisson propre. Accompagner les entreprises dans leur prparation l’investissement. Faciliter l’accs aux mcanismes de finance carbone et aux autres financements innovants. Renforcer les relations entre les entreprises, les institutions financires et les investisseurs. Coordination des partenaires techniques Assurer la coordination technique avec le Ministre de l’nergie, CERER, SENACCA, les banques, les IMF, les entreprises prives et les partenaires rgionaux de ReCCAWA. Organiser et faciliter les groupes de travail techniques et les plateformes de concertation. Renforcer les synergies entre les diffrentes interventions nationales et rgionales. Reprsenter Mercy Corps lors des runions techniques, ateliers et forums sectoriels lis au dveloppement du march de la cuisson propre. Appui la gestion du projet Contribuer l’laboration des plans de travail annuels. Assurer le suivi technique des activits relevant de sa responsabilit. Superviser les consultants spcialiss intervenant dans les composantes techniques. Contribuer la prparation des rapports techniques destins au bailleur. Travailler en troite collaboration avec les quipes MEAL, Finance, Oprations et Genre afin d’assurer une mise en uvre efficace et intgre du projet. Responsabilits de supervision Le/La Clean Cooking Market Systems Lead supervise directement les consultants techniques, les prestataires de services spcialiss ainsi que, le cas chant, les Project Officers affects aux composantes Enabling Environment, Supply Development et Access to Finance. Il/elle assure leur encadrement technique, le suivi de leurs performances et le renforcement continu de leurs capacits afin de garantir la qualit des interventions et l’atteinte des rsultats du projet. Obligation de rendre des comptes Rend compte directement : Project Manager – ReCCAWA Sngal Travaille directement avec : Le Gender, Social Inclusion & Behaviour Change Lead, le/la MEAL Manager, le/la Finance Officer, les quipes Finance, Oprations, RH, Procurement de Mercy Corps, Energy 4 Impact, SEM FUND, les partenaires rgionaux de ReCCAWA ainsi que les principales parties prenantes nationales (Ministre de l’nergie, CERER, SENACCA, institutions financires, entreprises du secteur et autres partenaires techniques). Obligation de rendre compte aux participants et aux parties prenantes Les membres de l’quipe Mercy Corps soutiennent tous les efforts visant renforcer la redevabilit envers les participants, les partenaires et les autres parties prenantes conformment aux normes humanitaires et de dveloppement de Mercy Corps. Ils s’engagent promouvoir une participation inclusive des acteurs du march et des bnficiaires dans la conception, la mise en uvre, le suivi et l’amlioration continue des interventions. Connaissances et exprience Diplme suprieur (Bac+5 minimum) en conomie, Dveloppement International, Administration des Affaires, nergie, Gestion de Projet ou tout autre domaine pertinent. Au moins 7 annes d’exprience professionnelle dans le dveloppement du secteur priv, le MSD, l’accs l’nergie ou la cuisson propre. Exprience confirme dans l’accompagnement des PME, le dveloppement des chanes de valeur, le Business Development Services (BDS) et la facilitation de marchs. Bonne connaissance des mcanismes de financement des entreprises, de l’investissement, des institutions financires et des modles de finance innovante. Exprience dans la coordination de projets multi-acteurs impliquant les secteurs public et priv. Excellentes capacits d’analyse, de rdaction, de ngociation et de reprsentation. Excellente matrise du franais et bonne matrise professionnelle de l’anglais. Facteurs de russite Le/La titulaire devra tre un(e) leader technique reconnu(e), dot(e) d’une solide capacit d’analyse stratgique, d’un excellent sens de la coordination et d’une aptitude dvelopper des partenariats durables avec les acteurs publics et privs. Il/elle devra dmontrer une forte orientation rsultats, un esprit d’innovation, une excellente capacit de rsolution de problmes ainsi qu’une parfaite matrise de l’approche MSD applique au secteur de la cuisson propre. Apprentissage organisationnel Mercy Corps encourage une culture d’apprentissage continu. Le/La titulaire contribuera activement la capitalisation des connaissances, au partage des bonnes pratiques et l’amlioration continue des interventions. Il/elle participera aux revues techniques, aux exercices d’apprentissage et aux initiatives de gestion des connaissances mens au niveau national et rgional. Diversit, quit et inclusion Mercy Corps s’engage promouvoir un environnement de travail inclusif o chaque personne est traite avec dignit et respect. Le/La titulaire devra intgrer les principes de diversit, d’quit et d’inclusion dans toutes les interventions du projet et veiller promouvoir une participation quitable des femmes, des jeunes et des groupes vulnrables dans le dveloppement du march de la cuisson propre. Sauvegarde et thique Le/La titulaire veillera au respect des politiques de Mercy Corps en matire de Sauvegarde, de Prvention de l’Exploitation et des Abus Sexuels (PSEA), de Protection de l’Enfant et du Code de Conduite. Il/elle contribuera crer un environnement de travail sr, respectueux et inclusif et veillera ce que toute proccupation en matire de sauvegarde soit signale et traite conformment aux procdures de Mercy Corps. galit des chances Mercy Corps est un employeur garantissant l’galit des chances. Nous valorisons la diversit et ne pratiquons aucune discrimination fonde notamment sur le sexe, l’ge, l’origine, la religion, le handicap, l’orientation sexuelle ou toute autre caractristique protge par la loi. Nous encourageons particulirement les candidatures fminines. Conditions de travail Le poste est bas Dakar, Sngal, avec des dplacements frquents travers les zones d’intervention du projet ainsi que des missions occasionnelles dans les pays de la sous-rgion dans le cadre des activits rgionales de ReCCAWA. Le/La titulaire devra respecter tout moment les politiques, procdures et valeurs de Mercy Corps ainsi que les lois et rglements en vigueur dans les pays d’intervention

17 days ago

Analyst, Finance (bilingual)

IFRC

Dakar, Sénégal, senegal

CDD

Organizational Context The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’tre – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles. Job Purpose The Finance Analyst is responsible for ensuring a high level of financial control by providing financial management support and advice to minimum four offices located in the African Region. Job Duties and Responsibilities Internal Control and Risk Management Screening through monthly original supporting documents and field returns from country delegation and feedback if there were any discrepancies or anomalies. Carry out field missions to country delegation at least once or twice a year as pre-audit measure to ensure finance functions and controls are in place. Review internal controls through the review of monthly financial documents, provide feedback to the country finance and head of delegation on control weaknesses, identify top risks facing a country delegation and support the delegation to address the same. Ensure all delegation have signed up to date petty cash policy with clear segregation of duties Ensure all delegation have up to date Cash disbursement Memo and segregation of duties on system access and bank signatories. Support country delegation in conducting risk assessments. Advice country delegation on how to conduct control and self-assessment Advice country heads and finance managers on financial controls Review high risk transactions especially in areas touching on procurement and identify any areas of concern Detect and highlight any suspicion of fraud and escalate to the Head of finance Financial Reporting Preparing the cash request analysis, reviewing the project management status report, and highlighting issues to follow up. Reviewing the cash requests from cluster and country delegation including preparing the cash request analysis and ensuring adequacy of documents attached before onward transmission to Geneva Perform control checks on monthly reports for cluster and country delegation before monthly closure is done Being the go-between person between Geneva and field offices in Africa on all finance related matters – all issues from the field touching on finance must be dealt with by the finance analyst before onward processing to Geneva Coordinate the annual budgeting process for cluster and country offices before final consolidation and submission to Geneva. This includes coordinating the quarterly revisions before approval by the Secretary General (SG). Validate operating budgets Disaster response emergency fund (DREF, Emergency Appeal, Pledge, Staff) before submission to donors and/or Geneva including uploading budgets in the system. Reviewing of administrative services invoices before submission to Geneva (GVA) and eventually to partners. Reviewing the project management status report and highlighting issues to follow up. Monthly validation of donor and appeal financial reports for accuracy and compliance before submission to donors. Audit and Compliance Ensure opening and maintaining the codes in D365 by regular updating of project information and linking of codes. Being the contact person for all audits e.g. KPMG audits, SIDA audits, ECHO audits, coordinating the audits, submission of documents and answering any audit queries raised. Conducting budget-holder training on financial management, financial reporting, compliance, controls, KPI monitoring. Review compliance to IFRC policies e.g. finance, contract, procurement, consultancy policies. Highlight areas of non-compliance and advise country and cluster offices on the same including advising on action plans to address issues raised. Share with internal and external auditors’ monthly controls feedback on a request basis and assist in identifying any control issues that need follow up. Financial Management Ensure funds are transferred to delegation on time by communicating with Geneva Treasury. Validating the accuracy of information on budget and PEAR ceiling before loading into the system. Validating various agreements, contracts, MoU and staff request as per the contract matrix and authorisation procedure. Support cluster and country finance teams to ensure proper financial management systems are in place. Conduct financial analysis to support senior management in decision making e.g. analysis of financial impact of restructuring process and salary reviews. Advisory role to operations staff and budget holders on finance matters. National Society Development Support in Working with Project Partner capacity review assessment and move as many national societies as possible from working advance to funds transfer modality. Follow up to ensure Funds transfer society reporting are done in timely manner and completion of spot check report by country team. Support country team on national society Costing policy guidelines. Follow up with country team on supporting the National Society(ies) in meeting constitutional financial accountability obligations, including timely submission of Statutory Contributions, filing of audited financial statements; and filing of Certified Declarations of Income. Work closely with operational team in contribution towards Red Ready approach. Monitoring Monitor monthly closing of each country delegation by reviewing the balance sheets, checking the exception reports and validating the financial information Monitoring the KPIs reflected on monthly financial report and following up with country finance staff to ensure adequate action is taken to minimise the risk or exposure. If needed message will be escalated to project manager and head of delegation. Monitoring and follow up of audit recommendations for the cluster and country delegation under management. Clean and close dormancy balance sheet items including working advance, pledge, project and appeals. Conducting monitoring visits to Cluster and Country delegation. Procurement Highlight any procurement control gaps or anomalies noted Assist regional logistics unit in flagging procurements above CHF 50,000 in the region Staff Management Monitor finance staff in cluster and countries to ensure tasks and functions are completed within acceptable levels of quality and compliance and escalate any issues identified to the Head of finance. Provide technical advice in the recruitment and training finance staff to ensure tasks and functions are completed in a timely and efficient manner. Provide technical appraisal on country finance staff performance. Training new and old staff on financial & administrative procedures and policies. Provide continuous guidance, advice, and support to finance and administration staff in cluster and country delegation. Briefing in coming country heads on financial matters, including debriefing. Act for the Manager of finance and administration in her/his absence. Education Master’s degree in business administration, Commerce, or any other relevant fields Full professional accountancy qualification (CPA, ACCA, ACA etc.) Experience 7 years’ experience in financial management, accounting and audit and risks management. Previous experience working for the Federation and/or National Society is an asset Knowledge, Skills and Languages Experience in managing and developing financial teams Practical knowledge of computers (Windows, spreadsheets, word processing, e-mail, Accounting and Financial software such as Sage, QuickBooks, etc.) Experience in training financial and non-financial staff on financial matters Experience in writing narrative and financial reports. Knowledge of IFRC ERP is an asset. High degree of integrity, discretion and personal conduct Flexible and adaptable to changing working conditions and willing to travel whenever required for work purposes. Self-motivated with good judgement and initiative with high level of attention to detail and able to prioritise and meet deadlines. Sensitive to cultural diversity. Excellent interpersonal and staff management skills. Fluent spoken and written English and French. Good command of another IFRC official language (Spanish or Arabic). Competencies, Values and Comments Values: Respect for diversity; Integrity; Professionalism; Accountability Core competencies: Communication ; Collaboration and teamwork; Judgement and decision making; National society and customer relations ; Creativity and innovation; Building trust. Application Deadline: 11/09/2026

20 days ago

Policy Specialist Ending Violence Against Women

UN Women

Dakar, Sénégal, senegal

CDD

Background UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Through its regional thematic policy advisers, the UN Women West and Central Africa Regional Office (WCARO), based in Dakar, Senegal, works to provide strategic guidance and support for mandate implementation to UN Women country offices and programmes. Policy Advisors/Specialists analyze regional trends and emerging issues related to promoting women’s rights and gender equality in West and Central Africa; facilitate UN regional-level coordination activities and partnership-building with regional organizations; and oversee knowledge production and knowledge management to inform advocacy and policy strategic direction. Under the supervision of the Deputy Regional Director and in close consultation with Ending Violence against Women and other relevant Sections in HQ, the Ending Violence against Women Policy Specialist will oversee and provide high-level technical advice and support to the UN Women country and regional offices working on different areas of Ending Violence against Women programming. The Policy Specialist will provide capacity building to Country Offices (CO), establish and strengthen partnerships, facilitate internal coordination within the relevant divisions of UN Women to ensure delivery of programme results and implementation of policy guidance in Ending Violence against Women programming and link the Ending Violence against Women work of UN-Women with the broader UN reform. They will coordinate UN Women WCARO’s engagement in and implementation of specific initiatives such as Spotlight. The Policy Specialist supervises and leads the Ending Violence against Women unit staff. Key Functions and Accountabilities Manage the development of programmes on Ending Violences Against Women to Country Office teams Manage the development and implementation of an integrated strategy for the delivery of technical assistance, policy advocacy and programme support in the region; Manage the development of regional programme documents on Ending Violence against Women Oversee the contextualization/ localization of programme documents, country strategies, and knowledge products, and ensure proper monitoring and reporting in Ending Violence against Women. Lead the provision of capacity-building support to Country Office teams and partners Lead country office and multi-country office programme teams in developing and strengthening policies, projects/ programmes and modalities to support the implementation of global norms and standards; and ensuring proper monitoring; Manage the identification of knowledge and implementation gaps and possible solutions; Develop, implement and monitor capacity building initiatives; Lead the provision of technical policy advice to programme/ project managers/ specialists in the CO. Establish and strengthen strategic partnerships with stakeholders, regional/ international actors and development partners Build and strengthen strategic partnerships for the advancement of Ending Violence against Women; Build and strengthen close liaisons with relevant donors and other actors supporting efforts towards Ending Violence against Women]; Produce periodic updates and briefs on regional/country development situations to be used by stakeholders, CO and HQ; Maintain close contact with relevant staff in UN Women HQ. Manage the resource mobilization strategy for Ending Violence against Women in the region Participate in the implementation, monitoring and periodic updating of the resource mobilization strategy on Ending Violence against Women in the region; Provide technical support to field- based presences in the region in mobilizing resources for the implementation of Ending Violence against Women Research and analyze information on donors; prepare substantive briefs on possible areas of cooperation. Lead the design of Ending Violence against Women initiatives in the region and the development of relevant knowledge products Lead the provision of policy recommendations and guidance to strategic planning and positioning on Ending Violence against Women; Lead and provide advice to regional/ national bodies; represent UN Women in interagency groups that influence national policies related to Ending Violence against Women Contribute substantively and lead existing thematic and gender equality networks to better connect UN Women and partners; Lead the research, development, and presentation of analytical reports, research papers, briefing notes, background papers, summaries, correspondence on Ending Violence against Women Identify promising practices, technical expertise, and strategic opportunities. Manage knowledge building and sharing for Ending Violence against Women Identify and disseminate lessons learnt and good practices in collaboration with country offices; Ensure technical skills and knowledge are shared within and among CO Manage and monitor the regional knowledge platform and innovative approaches in Ending Violence against Women The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Supervisory/Managerial Responsibilities The incumbent leads a team of 4 personnel, including 1 P-3, 1G6 and 2 NPSA all under direct report. Competencies Core Values: Integrity; Professionalism; Respect for Diversity. Core Competencies: Awareness and Sensitivity Regarding Gender Issues; Accountability; Creative Problem Solving; Effective Communication; Inclusive Collaboration; Stakeholder Engagement; Leading by Example. Please visit this link for more information on UN Women’s Values and Competencies Framework: Functional Competencies Excellent knowledge of Ending Violence against Women Strong knowledge of region Excellent networking skills Ability to interact with donors, identify and analyze trends, opportunities, and threats to fundraising. Ability to perform qualitative and quantitative policy research Ability to advocate and provide policy advice Excellent analytical skills Ability to write policy papers, speeches, briefings Excellent knowledge of programme development, implementation, results-based management and reporting Recruitment Qualifications Education and certification Master’s degree or equivalent in gender, human rights, international relations or other social science fields is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Experience At least 7 years progressively responsible experience in designing and managing programmes and advocating for Ending Violence against Women ideally with some experience in developing countries is required. Experience in programme, policy analysis, and strategic planning is required. Experience working with, and building partnerships with governments, donors and civil society organizations internationally and in the field is required Experience working with the UN system is desirable. Experience working in West and Central Africa is desirable. Language Requirements Fluency in English and French is required. Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish). Statements In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women’s empowerment.

21 days ago

Business Activity Manager

Concentrix

Dakar, Sénégal, senegal

CDD

Your mission as a Project Manager. Your main role will be to ensure the success and performance of your project. You will be responsible for: Project management : Guarantee the quality of customer relations by achieving the objectives set with management. Analyze project performance indicators (profitability, volume, quality) and define necessary action plans. Ensure compliance with quality standards (ISO, NF345, LRS). Manage setups of new activities and ensure availability of human and technical resources. Customer relationship management: Prepare and lead customer meetings (COPROD, COPIL) and site visits. Ensure clear and regular reporting, while adding value to the project. Team management and development: Manage, motivate and support your supervisors and their teams to ensure they develop their skills. Identify training needs and contribute to talent retention. Communicate the company’s values and strategy while maintaining a collaborative work environment. What we offer you At Concentrix, we value your talents and reward your commitment. Here’s what we offer: Compensation and benefits Fixed and variable remuneration according to your results. A company health insurance scheme and attractive performance bonuses. Optimal working conditions Initial and ongoing training. A work environment that promotes quality of life at work. Career development opportunities. The profile we’re looking for We’re looking for talent with : At least 3 years’ higher education. Significant project management experience, ideally in a call center environment. Solid data analysis skills and proficiency in Excel, Word and PowerPoint. The ability to take on challenges, make proposals and rally people around common objectives. Language skills: French and English fluency written and verbal Our recruitment process Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate prerequisites. Skills test: assessment of your project management skills. Individual interview: an in-depth discussion to validate your skills and ambitions. Ready to take up this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!

a month ago