Operations

Parts Manager

Bilnor Staffing Solutions·KwaZulu-Natal, south-africa·Full Time·Internship
OperationsFull TimeInternship
-
  • Bilnor Staffing Solutions' client in the Automotive sector is seekin a qualified and experienced Parts Manager to join their team in Newcastle, Kwa-Zulu Natal.

Minimum Requirements:

  • Grade 12 / Matric
  • 3 - 5 years' experience in a parts department
  • Experience with a Dealer Management System (DMS) advantageous
  • Sound knowledge of inventory management, stock control, and gross profit / budget management
  • Computer literacy (MS Office, DMS)
  • Strong leadership and customer service orientation
  • Valid driver's license and own transport

Purpose of position:

  • To maximize the sales of parts to internal and external customers, through the management of an empowered parts team focused on the acquisition and retention of customers, in order to achieve the agreed profit and asset management objectives. Ensure full compliance to procedures as specified. To consistently meet the objectives that covers the departments operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability.

Roles and Responsibilities / Key Performance Indicators

Managing Human Resources

  • Agree Performance Agreement with staff.
  • Set dates and conduct review discussions with all staff.
  • Agree and implement individuals' Development Action Plans.
  • Arrange staff into teams for maximum productivity.
  • Recommend manpower and succession needs based on business plans.
  • Conduct management practices in line with minimum Labour Relations Act requirements.
  • Implement agreed Employment Equity plan.
  • Conduct regular staff meetings with team to improve motivation and communication.
  • Identify training needs, initiate suitable training in conjunction with DCSA standards.

Establishing Internal and External Communication Process

  • Hold regular department meetings and encourage input from all team members.
  • Establish effective inter-departmental communication processes.
  • Maintain direct, regular contact with manufacturers, suppliers and key customers.

Finance Management

  • Provide input to annual dealership budget.
  • Monitor expenditure to budget parameters.
  • Justify significant variations in department management accounts to dealership management on a monthly basis.
  • Liaise regularly with dealership accountant on debtor/creditor status.
  • Adjust costing and selling price at time of purchase from supplier (other than manufacturer).
  • Ensure that department contribution is in line with, or above budget requirements.
  • Ensure that all relevant information is communicated to financial personnel timeously.

Co-ordinate Sales and Marketing Initiatives

  • Check daily audit report and take the necessary action.
  • Develop, implement and monitor sales/marketing plans within budget parameters.
  • Co-operate with departments in their campaigns.
  • Assist in the compilation of the dealership's annual marketing plan.
  • Maximize and monitor manufacturer incentive schemes.
  • Display DOC on notice board.
  • Monitor "sales by customer report" and take necessary action.
  • Implement the "DRT" procedure relating to their control and processes.
  • Monitor optimum and effective utilization of parts department assets.

Customer Service

  • Monitor the completion of orders according to the agreed standards.
  • Examine all major transactions on a regular basis using the available information systems and recommend improvements to customer service. Deal with all queries timeously.
  • Introduce incentive schemes for achieving sales, quality and customer service targets.

Managing Administration Processes

  • Ensure that credit notes are passed on a daily basis.
  • Ensure that the suppliers' invoices and credit notes outstanding are actioned.
  • Ensure full compliance to the DNI procedures as specified by DCSA.
  • Reconcile internal orders.
  • Monitor Parts cash sales account.
  • Assist debtors clerk with account queries.
  • Reconcile Reman core account.
  • Customer database management.
  • Maintenance of Departmental facilities.
  • Adherence to DCSA Dealer Standards requirements.
  • Ensure all deliveries (by pick note) are registered (DNA).
  • All stock count documents to be kept for audit.

Key skills

Matric
Apply Now

At a glance

Company

Bilnor Staffing Solutions

Location

KwaZulu-Natal, south-africa

Employment

Full Time

Experience

Valid until

Not specified

Created

August 12, 2026

More opportunities

Similar roles you might like

Parts Sales Executive -garden Route

Lynne Harris Recruitment

All, south-africa

full-time

The Role Experienced and customer-focused with strong OEM parts knowledge, the ability to service the workshop, internal departments and counter sales successfully. KEY RESPONSIBILITIES: Provide professional and efficient service to customers, Sales and Workshop departments. Prepare accurate and competitive parts quotations. Ensure all required parts are available for scheduled service bookings. Pre-pick parts where possible. Issue parts to workshop/technicians timeously. Be able to accurately identify parts using electronic parts catalogues. Consult with Technician & Service Advisor and provide quotations for additional work as quickly as possible for authorisation. Assist with over-the-counter sales and quotes. Assist with telephonic enquiries and quotes. Help check-in stock, check and record shortages or damages and assist Parts Manager to bin parts correctly. Assist Parts Manager by maintaining correct stock levels and parameters. Help with regular stock-checks and stock-take preparation for financial year end. Assist the Parts Manager with daily operations and stock control. Maintain pre-determined gross profit parameters Housekeeping on a regular basis, keeping working area neat and tidy. Skills and Experience MINIMUM REQUIREMENTS: Matric/Grade 12. Mathematics and Science will be advantageous. Proficient in English and Afrikaans. Computer literate with good knowledge of Email, Microsoft Word and Excel. Five years' parts experience within a retail motor environment. Experience working on Dealer Management Systems (DMS). Experience with Evolve will be advantageous. Good understanding of electronic parts catalogues. Technical knowledge or mechanical understanding will be advantageous. Previous parts training within the retail motor industry will be advantageous. Strong customer service and communication skills. Ability to work accurately under pressure. Valid Driver's Licence Deadline:3rd October,2026

11 days ago

Parts Sales Consultant (centurion)

MAN Automotive (South Africa) (Pty) Ltd

Gauteng, south-africa

full-time

Description Maintain maximum sales volume at correct discount budgeted margin. Ensure distribution of MAN related parts through all sectors of the trade and customer base. Keep continuous record of customer contact details and schedule of contacts. Manage customer accounts & provide business management data to customers in order to improve spend. Call on existing customers in allocated area on a regular basis as per the requirement of (STM). Identify new customers in the allocated area and ensure the proper opening of customer data file. Maintain and update the STM system as and when required. Promote and sell MAN parts, products to customers and identify areas to improve customer spend. Actively promote all parts promotions and sales campaigns. Ensure all customer queries are resolved and where necessary reported to the Parts Manager. Assist with all stock counts, stand by duties and stand in for the Parts Counter Salesman. Requirements Qualifications: Grade: 12 Matric Certificate. Skills: Good communication (oral and written) & interpersonal relations skills. Problem Solving Skills. Work independently though being a team player. Pro-active, highly motivated and pay attention to detail. Must be willing to work on standby. Target Driven. Computer Literate. Excellent administrative and organizational skills. Customer focused with a results driven approach. Experience: Experience within commercial part sales with the ability to meet sales and margin targets - 3 years. Closing date: 29 September 2026

18 days ago

External Sales Representative Automotive Aftermarket (jb6257)

Kontak Recruitment

Gauteng, south-africa

full-time

Grow an automotive aftermarket sales territory through new dealership and fleet business while managing an existing customer base. This field-based role offers independence, strong operational support and commission for achieving targets. Territory: Johannesburg, Vereeniging, Sandton, West Rand and surrounding areas, extending to Potchefstroom and Klerksdorp. Minimum Requirements: Minimum 2 - 3 years' external B2B sales experience Proven new-business development, cold calling and face-to-face sales experience Account management, upselling and cross-selling experience Valid South African driver's licence Willing to travel extensively throughout the territory and undertake occasional country trips Able to work independently and manage a large sales territory CRM experience would be advantageous Automotive aftermarket, vehicle tracking, parts or accessories experience would be advantageous Strong communication, negotiation, closing and administration skills Professional presentation suitable for dealership environments Duties and Responsibilities: Develop new dealership and fleet business Cold-call, prospect and visit potential customers Engage Dealer Principals, Sales Managers, Parts Managers and fleet owners Conduct face-to-face product demonstrations Manage and grow an existing customer portfolio Plan daily visits, travel routes and customer call cycles Prepare quotations, process orders and follow up with clients Record sales activity and pipeline progress on Pipedrive CRM Submit weekly sales and pipeline reports Attend relevant automotive and promotional events Check in at the Germiston office daily and manage field activities independently

a month ago

Aftersales Manager -automotive

MPRTC Recruitment

Limpopo, south-africa

full-time

Parts and Service Departments, ensuring operational excellence, customer satisfaction, OEM compliance, and the growth of aftersales revenue and profitability. Requirements: Minimum 3 - 5 years' experience in an Aftersales Manager or Parts Manager role within a franchised motor dealership. Proven experience managing Parts and Service Departments. Strong knowledge of dealership operations, OEM standards, warranty administration, workshop management, and parts inventory control. Experience driving aftersales revenue, workshop performance, and parts sales. Strong leadership, financial, organisational, and communication skills. Computer literate with dealership management system experience. Valid Code 8 driver's licence. Previous Suzuki dealership experience will be advantageous.

2 months ago

Manager: Service | Auto Pedigree | Bellville

Motus Holdings Limited

Western Cape, south-africa

full-time

Job Description Job Description : Auto Pedigree is seeking an experienced Service Centre Manager to join its Bellville branch. This opportunity is well suited to a results-driven individual who is eager to apply strong leadership skills and operational management experience to drive branch performance targets and support the continued growth and success of the company. Position Overview: To formulate tactical strategy and associated delivery plans through the achievement of the business' objectives. Minimum Experience: 5 - 8 years' experience in the automotive workshop environment, of which at least 2 - 3 year's workshop or parts managerial experience. Minimum Qualification: Grade 12 Qualified motor vehicle technician (Red seal) Minimum Requirements: Code 8 driver's license Thorough understanding of Dealership Aftersales functions MS Office with intermediate level Excel skills as minimum. Job Outputs: Improve the quality of customer service and retention by enhanced facilities, improved technical skills and current marketing methods Ensure high standards of quality workmanship Maintain effective control of expenses in line with budget objectives by monthly examination of management accounts In conjunction with the achievement of labour efficiency targets, maintain workshop productivity records to monitor the effective use of labour Ensure all workshop equipment is maintained as per requirements Monitor all training requirements to provide satisfactory levels of skill, job satisfaction, and cost-effective development of key personnel Establish adequate safety and security procedures to protect property and company personnel Ensure adequate maintenance of tools, equipment, and other materials Maintain good liaison with all other departmental managers Resolving customer complaints, as and when required Plan, initiate and promote workshop sales campaigns Ensure the most effective use of resources. Skills and Attributes: Good communication skills Interpersonal skills, articulate and well-spoken with internal and external customers on all levels, able to create and maintain stakeholder relationships. Numerical Reasoning Sound Judgement Query Resolution skills Conflict Management Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment to meeting deadlines and goals. Highly disciplined; driven to strictly adhere to all policies, procedures, and deadlines without fail. Problem-solving Time management, including the ability to respond to/resolve queries and issues in the minimum amount of time. Excellent marketing skills. Customer and sales management. Negotiation skills Ability to provide counselling, coaching, mentorship, and support to ensure harmonious work environment. Networking Closing Date 24 August 2026

2 months ago