Sales

Operations Manager

Fidelity Services Group·KwaZulu-Natal, south-africa·Full Time·Contract
SalesFull TimeContract
-Closes Dec 11, 2026
  • The above position is vacant at our Kokstad Branch. The overall purpose of this position is to ensure that Cash in Transit (CIT) operations are efficiently managed.

Minimum Requirements:

  • Clear Criminal record
  • PSIRA accredited with a minimum Grade C qualification
  • Cash In Transit (CIT) certificate
  • Firearm competency - with a minimum handgun (for business purposes) qualification
  • Computer literate (compulsory)
  • At least 5 years' experience in the Cash in Transit industry or similar role (Advantageous at FSG)
  • CIT management/ supervisory experience is advantageous
  • Knowledge of HR/ IR
  • Knowledge of ISO9001:2015 quality management and its requirements
  • Knowledge of Transtrack
  • Strong planning, leadership, organisational and interpersonal skills
  • Valid driver's license and own transport
  • Able to work under pressure
  • Prepared to work irregular hours
  • Clear disciplinary record

Key Performance Areas (not totally inclusive):

  • Responsible for all operational issues to the entire client base of his/her branch - through daily communication/ instruction giving and follow up with employees
  • Ensure all clients are serviced as per contractual requirements
  • Maintain good relations between the Branch and the client regarding services rendered
  • Manage staff and client retention
  • Risk management
  • Ensure all administrative responsibilities relating to daily operational requirements are complete
  • Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
  • Accident prevention and reporting
  • Take preventative actions towards any suspicious activity
  • Liaise with management and all staff
  • Personnel Management - deal with HR/ IR related issues
  • Overall Transtrack duties
  • Ensure security and manage movement of CIT schedules during transit

Other Personality Attributes and core competencies:

  • Must be honest and reliable
  • Must have good verbal and language abilities
  • Must be assertive
  • Pay attention to detail
  • Customer service and relations
  • Willing to work long hours
  • Planning and organising skills

Deadline:7th November,2026

At a glance

Company

Fidelity Services Group

Location

KwaZulu-Natal, south-africa

Employment

Full Time

Experience

Valid until

December 11, 2026

Created

November 7, 2026

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