Operations

Operations Manager At Diamond Shine Cleaning Company

Diamond Shine Cleaning Company·Lagos, nigeria·Full Time·Onsite
OperationsFull TimeOnsite
-

Job Description

  • We are seeking a strategic and results-driven Operations Manager to lead and optimize the company's overall operations.
  • The Operations Manager will drive operational efficiency, service excellence, and revenue growth across all business units, including cleaning, upholstery, and specialized services such as drone cleaning.

Responsibilities

  • Develop and execute operational strategies aligned with company goals, growth, and market expansion.
  • Oversee daily operations across all service units, ensuring efficiency, quality service delivery, and compliance with SOPs and HSE standards.
  • Drive revenue growth through support for sales, client acquisition, and expansion of existing customer relationships.
  • Manage customer experience, ensuring high service standards, effective feedback systems, and strong client retention.
  • Monitor performance using KPIs, ensuring accountability and continuous improvement across teams.
  • Oversee budgets, procurement, and resource allocation to optimize costs and maximize profitability.
  • Improve processes and workflows, including adoption of technology and automation where necessary.
  • Ensure compliance and manage operational risks, safeguarding company assets and maintaining regulatory standards.
  • Lead and develop teams, fostering a culture of professionalism, efficiency, and operational excellence.
  • Report on operational performance and strategic progress to the Managing Director.

Requirements

  • Minimum of a Bachelor's Degree (B.Sc.) in Business Administration, Finance, or a related field.
  • At least 5 years of proven experience in a management or operations role.
  • Preferably with experience in hospitality, cleaning, or facility maintenance sectors.
  • Strong background in operations management, financial oversight, and process optimization.
  • Proven ability to drive business growth and manage large teams.
  • Excellent analytical, leadership, and decision-making skills.
  • Strong communication and stakeholder management abilities.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter toadmin@diamondshine.com.ng

Please use the job title as the subject line of your email.

At a glance

Company

Diamond Shine Cleaning Company

Location

Lagos, nigeria

Employment

Full Time

Work style

Onsite

Experience

Valid until

Not specified

Created

September 28, 2026

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