The Office Administrator is responsible for ensuring the smooth and efficient running of daily office operations. The role involves welcoming customers and visitors, providing administrative support to management and staff, coordinating office requirements and assisting with general operational and facilities-related duties. KEY RESPONSIBILITIES Reception & Customer Service: Answering telephone calls, welcoming visitors and customers, attending to enquiries and providing professional front-of-house support. General Administration: Providing administrative support to Head Office, managing correspondence, collecting post and assisting with general office requirements. Procurement & Supplier Management: Sourcing and ordering stationery, groceries, office equipment, workwear and marketing materials. Maintaining supplier and vendor relationships. Travel & Transport: Arranging flights, accommodation and vehicle hire, including assisting with after-hours travel arrangements when required. Financial Administration: Processing purchase orders and monthly invoices, reconciling company credit cards and managing POS transactions and daily banking. Office Coordination: Coordinating meetings, boardroom requirements, catering, refreshments, office functions and events. Telecommunications: Managing company cellphone contracts, upgrades, airtime, telephone lines and staff telephone lists. Facilities & Operations: Assisting with courier arrangements, vehicle branding, facilities orders, storeroom upkeep and general office maintenance requirements. Staff Support: Assisting employees with queries and providing ad hoc administrative support to the HR team and other departments. MINIMUM REQUIREMENTS Matric certificate, with a Diploma or Degree in Business Administration or a relevant qualification advantageous. Previous experience in an office administration or similar role. Strong computer literacy, including MS Office, Windows and ERP systems. Experience with Pastel Evolution would be beneficial. Good understanding of general office administration and operational processes. SKILLS & PERSONAL ATTRIBUTES Excellent verbal and written communication skills. Friendly, approachable and professional demeanour. Strong organisational and time-management abilities. Excellent attention to detail and problem-solving skills. Customer-focused with good interpersonal skills. Self-motivated and able to work independently and within a team. Able to multitask, prioritise and work under pressure. Flexible, resourceful and able to work with a sense of urgency. High levels of integrity, professionalism and confidentiality.