Medical Receptionist / Phlebotomist

LAB360 Medical Laboratory

Jabi, Abuja (FCT) Employment Type: Contract Responsible to: Laboratory Operations Manager, Abuja (FCT), Nigeria

LAB360 is a leading Medical Laboratory in Abuja Nigeria, and has been providing quality health care services that is fast and reliable since its inception in 2019. Through the application of modern, innovative technologies and the adherence to laboratory testing standard and ethical practices, LAB360 is able to deliver accurate test results that not only meets the medical testing needs of clients but also improves their quality of lives and overall wellbeing. More about LAB360 can be found at www.lab360.ng LAB360 Medical Laboratory is currently seeking to hire a qualified professional for the role of Medical Receptionist and Phlebotomist at its healthcare facility located in Abuja, Nigeria. We are recruiting to fill the position below: Job Title: Medical Receptionist / Phlebotomist Location: Jabi, Abuja (FCT) Employment Type: Contract Responsible to: Laboratory Operations Manager Overview The professional splits work between front-desk tasks and clinical tasks. The phlebotomy work involves blood collection, infection control, sample labelling and data entry. The medical reception work entails coordinating the daily administration of patients, visitors, staff and consultants. Hence, the Medical Receptionist and Phlebotomist is responsible for scheduling appointments, relaying patient enquiries and the digital entry of patients’ records, while also being able to draw quality samples from patients in a smooth, ethical manner and label those samples for medical testing. Description The Medical Receptionist and Phlebotomist position requires good knowledge of clinical work, compliance, and adherence to standards and procedures. It requires good knowledge of sample collection techniques. The position also requires a good understanding of professional front-desk conduct, client and test scheduling management, patient communication, front-desk workflow, laboratory software use, office coordination, routine forms and records handling, patient billing and verification, privacy policy, and the pace of day-to-day laboratory office operations. The position plays an important part in how organised, responsive and efficient the workflow feels to both patients and staff. The position also contributes to supporting the operations and functioning of the laboratory. The Medical Receptionist and Phlebotomist will work as part of the front-office team and the laboratory team, while interfacing with the maintenance, sales and marketing, and finance staff. Key Role Functions The key role functions for the position are: Sample collection, labelling and routing of blood samples for laboratory testing Patient registration, data entry and billing Compliance and adherence to all safety and infection control procedures Customer relations and communication Team support and operations coordination Duties and Key Responsibilities The Medical Receptionist and Phlebotomist is responsible for the following specific duties and responsibilities: Sample collection, labelling and routing of blood samples for laboratory testing: Discuss the test to be performed, obtain verbal consent and ensure that the patient understands the procedure Verify the patient’s identity to ensure accurate identification Interpret test request forms Prepare an appropriate site for obtaining samples, following all safety and hygiene measures and procedures Support the laboratory scientist in preparing and maintaining the necessary equipment and supplies used during blood-drawing procedures Draw samples from patients using correct techniques Prepare and label the samples collected for testing, procedures and identification purposes Transfer the samples collected to the laboratory and follow protocols for blood sample transport Give information, support and reassurance before, during and after the collection of samples Maintain sample collection standards for quality analysis and results for patients Keep abreast of general medical terms, basic and specialised phlebotomy procedures, and terms particular to blood collection Patient registration, data entry and billing: Use the Laboratory Information Management System (LIMS) Perform computer data entry of patient information and blood test requests Update patients’ records and keep track of the data and information Collect all necessary information from clients Perform cost estimates, billing and invoicing tasks, and take payments Use other computer programs such as Microsoft Excel and Word Compliance and adherence to all safety and infection control procedures: Understand and follow all safety and infection control procedures Practise precautions to control infection Maintain a clean, safe, healthy and secure working environment Follow Standard Operating Procedures (SOPs) while performing duties Follow biomedical waste disposal protocols for the disposal of clinical waste Maintain and promote quality in all processes and operations Customer relations and communication: Use proper manners when greeting and interacting with patients Work well under pressure and communicate effectively with patients Answer phones, review messages and relay patient enquiries Relay messages, send results and communicate health information Maintain confidentiality and respect clients’ need for privacy Communicate with the laboratory staff and other staff to provide relevant, reliable information Follow the organisation’s guidelines for communicating with staff, patients and partners Stay up to date on all tests, service products and related information Read internal communications Contribute to routine communication tasks to ensure sustained visibility and business growth Team support and operations coordination: Communicate, share information and collaborate with other team members and staff to enable efficient delivery of work Work effectively with other people to meet requirements and the organisation’s standards of performance Follow the organisation’s policies and procedures Contribute to the organisation’s strategic goals and efforts Adhere to the employee code of conduct Maintain records of office material stock and communicate requests for supplies and office maintenance work Requirements The nature of the work of the Medical Receptionist and Phlebotomist is typically client-facing and hence requires a mix of specific requirements: Minimum Educational Requirement:Degree in Nursing, Medical Laboratory Technician, Medical Laboratory Scientist or training as a phlebotomist Preferred Technical Training: 1–2 years’ work experience; certificate from an accredited phlebotomy programme (mandatory only for trained phlebotomists) Key Requirements:Knowledge and experience of venipuncture, finger-prick techniques and sample labelling. Experience with biohazard waste disposal and following safety guidelines. Experience in the use of a Laboratory Information Management System (LIMS) or hospital software. Customer service experience.Organisation and time management skills to handle a variety of tasks effectively. Required Competencies: The required competencies for this position are: Blood Samplecollection, writing skills, reading skills, effective oral communication (listening and speaking) and interpersonal skills. Planning and organising skills. Computer application skills. Attention to detail. Patient centricity. Professionalism. Continuous learning. Teamwork. Efficient resource use. Working Conditions: The Medical Receptionist/Phlebotomist position incorporates both healthcare administration work and clinical work, in line with modern industry trends. The duties of the position are carried out in person, not remotely. The working environment is a standard, well-equipped medical laboratory setting. The Medical Receptionist and Phlebotomist works five days a week at the laboratory in Jabi, Abuja, with occasional short visits to clients’ residences or offices for sample collection.

a day ago

Medical Laboratory Scientist

Beaconhealth Diagnostics

Opposite Fire Station, Umuahia, nigeria

full-time

Location: Opposite Fire Station, Umuahia Department: Clinic Operations Reports to: Center Manager Category: Clinical Role objective The Medical Laboratory Scientist runs the laboratory that referring clinicians depend on to diagnose and treat their patients. You will process tests across chemistry, haematology, microbiology, immunology, and toxicology, own the quality control that keeps results trustworthy, and supervise the Laboratory Technician. Much of the work happens behind the scenes, but the accuracy of what leaves your bench determines what happens to the patient next. All laboratory ordering, results, and reporting run through BeaconOS, our own platform, which you will be trained on during onboarding. Key responsibilities Reporting to the Center Manager, the Medical Laboratory Scientist's responsibilities include: Specimen handling and processing: Take responsibility for the collection and receipt of patient specimens for laboratory processing Match orders to specimen labelling, sort and log specimens, and check labelling for accuracy Prepare samples for testing using appropriate laboratory equipment Keep work surfaces clean and orderly and arrange reports for timely delivery Diagnostic testing: Perform tests across chemistry, haematology, urinalysis, coagulation, immunology, microbiology, and toxicology Carry out technical procedures to identify bacteria, parasites, fungi, and mycobacteria, and determine susceptibility Identify abnormal blood cells and perform cultures as required Complete blood typing, antibody screening, and compatibility testing where blood products are handled Result validity and reporting: Assess the validity of results obtained and confirm the testing method followed established quality control procedure Record results accurately and confidentially in BeaconOS Identify and communicate abnormal patient conditions by alerting the Center Manager, the pathologist, or the referring clinician Report mandated information to the public health department or other designated officials Quality control and equipment: Maintain quality by running standards and controls and monitoring quality control measures Verify equipment function through routine maintenance, calibration, and troubleshooting Comply with established safety standards, procedures, and legal requirements Maintain a safe and secure environment for patients, visitors, and colleagues Supervision and patient contact: Supervise the Laboratory Technician in preparing samples and laboratory reports Serve as a technical resource by supporting staff training and answering colleagues' questions Welcome patients warmly during specimen collection and put them at ease Maintain patient confidence by keeping all laboratory information confidential Requirements Bachelor's degree in Medical Laboratory Science Current licence to practise from the Medical Laboratory Science Council of Nigeria (MLSCN) Completion of NYSC or valid exemption Minimum of 2 years' post-licence experience in a hospital or diagnostic laboratory Demonstrated competence across at least two disciplines among chemistry, haematology, microbiology, and immunology Rigorous approach to quality control, documentation, and confidentiality Computer literate and comfortable working in a digital record system we train every new hire on BeaconOS, our own clinical platform, during onboarding Preferred: Experience in a high-volume outpatient or diagnostic centre environment Experience supervising laboratory technicians or assistants Familiarity with laboratory accreditation and external quality assessment schemes Additional specialisation relevant to our test menu Benefits Health insurance and complementary health services at MDaaS diagnostic clinics Pension remittance Paid leave and sick days Monthly team activities Professional development opportunities.

11 days ago

Research And Development Supervisor

Promasidor

Lagos, nigeria

full-time

About the job The R&D Supervisor - Instrumentation & Sensory Analyst is responsible for the day-to-day management of the R&D laboratory's analytical instrumentation and the sensory evaluation programme. The role ensures that all analytical equipment used in product development, quality assessment and shelf-life studies is accurately calibrated, validated and maintained, and that sensory testing (panel recruitment, training, testing and data analysis) is conducted rigorously and objectively to support new product development (NPD), product improvement, cost-optimisation and benchmarking initiatives. The supervisor will work closely with Product Development, Quality Assurance, Production and Marketing to translate consumer and technical insights into actionable R&D decisions. Key Responsibilities Instrumentation Management & Analytical Testing: Operate, calibrate and maintain R&D laboratory instruments including texture analyzers, viscometers/rheometers, colorimeters/spectrophotometers, moisture analyzers, particle size analyzers, pH meters, water activity meters and near-infrared (NIR) analyzers, High Performance Liquid Chromatograhy (HPLC) to ensure accuracy and reliability of results. Develop, validate and document standard operating procedures (SOPs) and test methods for physical, physicochemical and instrumental analysis of raw materials, and finished products. Plan and manage the instrument calibration and preventive maintenance schedule, liaising with external calibration/service providers and maintaining calibration certificates and equipment logbooks. Troubleshoot instrument malfunctions, coordinate repairs, and escalate recurring issues to minimise laboratory downtime. Ensure all analytical data generated is accurate, properly recorded, statistically sound and traceable, in line with GLP (Good Laboratory Practice) and ISO/food safety standards. Drive 5S implementation and compliance in R&D instrumentation laboratory and pilot plant Sensory Analysis & Panel Management: Design, plan and execute sensory evaluation programmes, including difference tests (triangle, duo-trio, paired comparison), descriptive analysis (QDA), hedonic/consumer acceptance tests and shelf-life sensory monitoring. Recruit, train, calibrate and manage the internal sensory panel; monitor panelist performance and conduct periodic re-screening to maintain panel reliability. Coordinate consumer sensory studies and competitor/benchmarking evaluations in collaboration with Marketing and Consumer Insights teams. Analyse sensory data using appropriate statistical tools/software, interpret results, and prepare clear, actionable reports for Product Development. Maintain and continuously improve sensory testing protocols, panel booth standards, and sample preparation/serving procedures to ensure test validity. Product Development Functions: Carry out product profiling, theoretical and real time recipe development with product prototyping and other R&D bench work activities. Develop strategic and creative new products that meets up with relevant standards of local and international food regulatory bodies. Provide technical expertise for products in development, new or improvement of existing, planning, execution, and evaluation of projects while maintaining food safety and regulatory requirements. Conduct and monitor product real time and accelerated shelf-life stability studies of new and optimized existing food products. Carry out manufacturing plant trials in a pilot scale for new product development and existing product optimization. Trouble shoot and provide solutions related to BOM, plant trials, process, and ingredient changes to prevent plant shut down across all manufacturing plants. Supervisory & Team Leadership: Supervise, coach and develop laboratory technicians and sensory panellists, allocating daily tasks and monitoring workload to meet project timelines. Conduct performance reviews, identify training needs, and build technical capability within the instrumentation and sensory team. Enforce laboratory health, safety and environmental (HSE) standards, good housekeeping (5S) and safe handling of samples, chemicals and equipment. Act as a key point of escalation for technical queries relating to instrumentation and sensory testing within the R&D department. Quality, Compliance & Documentation: Ensure all testing activities comply with company quality standards, food safety regulations (e.g., NAFDAC, SON) and relevant international standards (ISO 17025, ISO 9001, HACCP). Maintain accurate, audit-ready documentation test records, certificates of analysis (COAs), panel data, calibration records and deviation reports. Support internal and external audits and regulatory inspections by ensuring instrumentation and sensory records are complete and readily available. Participate in root-cause investigations for product quality complaints or non-conformances requiring instrumental or sensory input. Cross-Functional Collaboration & Reporting: Provide instrumental and sensory data to support new product development, reformulation, cost-optimisation and shelf-life extension projects. Collaborate with Product Development, Quality Assurance, Production, Procurement and Marketing to align testing priorities with business objectives. Prepare and present periodic reports (weekly/monthly) on laboratory performance, sensory panel activity, and key findings to the R&D Manager. Keep abreast of developments in analytical instrumentation and sensory science methodologies, recommending upgrades or new techniques where relevant. Educational Qualifications Bachelor's degree (BSc/HND) in Food Science & Technology, Chemistry, Biochemistry or a related scientific discipline. A postgraduate qualification is an advantage. Professional certification in sensory science, laboratory quality management (e.g., ISO/IEC 17025) or instrumentation is an added advantage. Experience: Minimum of 3 - 5 years' relevant experience in a food/beverage or FMCG manufacturing laboratory, with hands-on exposure to analytical instrumentation and sensory evaluation. Prior experience supervising or coordinating a small technical team, or demonstrable readiness for a first supervisory role. Practical experience with sensory panel management and recognised sensory test methodologies (QDA, triangle/duo-trio tests, hedonic scaling). Working knowledge of food safety and quality systems (GMP, HACCP, ISO standards) within a regulated manufacturing environment.

22 days ago

Medical Laboratory Scientist - Immunophenotyping

The African Medical Centre of Excellence (AMCE)

Abuja, nigeria

full-time

Job Purpose The Medical Laboratory Scientist - Immunophenotyping will provide specialist clinical flow cytometry services to support the diagnosis, monitoring, and management of patients with suspected leukemia, lymphoma, and related hematological conditions. The role holder will perform, analyze, and interpret complex flow cytometry assays, providing expert interpretations to support diagnostic reports authorized by consultant hematologists and clinical scientists. Flow Cytometry Analysis and Diagnosis Perform, analyze, and interpret complex flow cytometry assays for stem cell analysis, leukaemia, lymphoma, and related immunophenotyping applications. Provide accurate and timely interpretations of findings to support diagnostic reports authorized by consultant/clinical scientists. Ensure the highest standard of diagnostic accuracy and contribute to clinical decision-making. Method Development and Validation Assist in the development, optimization, and validation of new flow cytometry procedures and panels to enhance diagnostic capabilities. Participate in directed audits and developmental projects to drive continuous improvement. Quality Assurance and Compliance Run, monitor, and evaluate Internal Quality Control (IQC) and External Quality Assurance (EQA) samples to ensure the laboratory meets ISO 15189:2022 standards. Contribute to the maintenance and continuous improvement of the laboratory's quality management system. Ensure all local and national policies relating to diagnostic modalities are implemented and observed by staff. Equipment Operation and Maintenance Operate, calibrate, and maintain flow cytometers and associated laboratory equipment, ensuring optimal performance and troubleshooting technical issues as they arise. Maintain accurate equipment logs and reagent inventory. Training and Competency Assessment Provide comprehensive training and competency assessment to junior staff, trainees, and medical laboratory technicians in advanced flow cytometry techniques. Mentor team members to build technical expertise and uphold laboratory standards. Collaboration and Communication Work closely with the Laboratory Manager, consultant hematologists, clinical scientists, and the wider clinical team to deliver the AMCE diagnostic portfolio. Contribute to team meetings, case discussions, and continuous improvement initiatives. Safety and Compliance Follow laboratory safety guidelines for handling biological specimens and chemicals. Ensure compliance with all accreditations, regulatory, and health and safety standards. Qualifications Bachelor's degree in Medical Laboratory Science, Medical Technology, or a related field. Specialist certification in flow cytometry or immunophenotyping is highly desirable. In-depth understanding of hematological malignancies, immunology, and cell biology. Strong analytical skills with the ability to interpret complex cytometric data. Minimum of 3 years of experience in a clinical flow cytometry laboratory, preferably within a large or specialist hematology setting. Proven expertise in performing and interpreting complex immunophenotyping for leukaemia, lymphoma, and stem cell analysis. Demonstrated experience in method development, validation, and troubleshooting of flow cytometry assays. Solid understanding of ISO 15189 quality standards, including participation in IQC and EQA schemes. Experience in training and assessing the competency of junior laboratory staff. Proficiency in using flow cytometry software and Laboratory Information Systems (LIS). Must have skills Hematological Malignancies Immunology Cell Biology

25 days ago

Laboratory Assistant

Natural Girl Wigs

Lagos, nigeria

full-time

Natural Girl Wigs is a hair science lab that develops the famous ReXI Lab Made Hair and builds delightful hair brands that ride on the strength of our innovative ReXI Lab Made Hair technology. We bring ethical and stylish Instant Glam to millions of women worldwide. We are recruiting to fill the position below: Job Position: Laboratory Assistant Job Location: Yaba, Lagos Employment Type: Full-time What You Will Do You will be responsible for carrying out laboratory and material processing procedures that determine the quality, texture, colour, and finish of our hair products. This includes washing, prepping, texturising, steaming, colouring, neutralising, conditioning, drying, and quality testing. You will work closely with the production and quality teams to ensure every process is completed accurately and consistently. You will also maintain equipment, prepare materials and chemical solutions, document processes, and ensure the laboratory environment remains clean, organised, and safe. Who we are looking for: We are looking for someone who is highly detail oriented, disciplined, and comfortable working with structured processes. You should be able to follow an SOP carefully, measure materials accurately, identify when something is not right, and take action before an issue affects the final product. You should also be comfortable with repetitive technical work and understand that consistency matters. We want someone who is curious about how materials behave, pays attention to small differences, and takes pride in producing the same quality result repeatedly. Who this role is for: This role is for someone who enjoys working with their hands and following technical processes to achieve a specific result. You will be working with hair materials, chemicals, equipment, measurements, and controlled processing conditions, so attention to detail is essential. The role requires more than simply following instructions. You will need to understand why each step matters, recognise when a process is not going as expected, and communicate issues quickly. A strong Laboratory Technician will notice changes in texture, colour, softness, pattern, or finish and raise them before the product moves to the next stage. This is not a role for someone who is careless with measurements or skips steps when work gets busy. It is also not for someone who needs constant supervision to complete routine processes. We are looking for someone who can learn our processes, follow them consistently, maintain a high standard, and gradually take greater ownership of the work. Our environment is structured and performance driven. We value Speed, Teamwork, Respect, Initiative, Visibility, and Excellence, and we expect these qualities to show in how you work, communicate, maintain your station, and take responsibility for your output. What You Will Own Execute laboratory processes including washing, prepping, texturising, steaming, colouring, neutralising, conditioning, and drying. Follow approved SOPs for chemical treatments, processing times, temperatures, equipment use, and hygiene. Prepare chemical mixtures, baths, and solutions using accurate measurements and specified ratios. Operate laboratory and production equipment including steamers, dryers, hot water baths, digital scales, mixers, heating tools, and conditioning machines. Inspect processed hair for texture, pattern, softness, colour accuracy, strength, uniformity, and overall finish. Identify processing issues and report them promptly before affected products move to the next stage. Keep laboratory workstations, tools, equipment, and materials clean, organised, and properly maintained. Maintain accurate records of processes, measurements, materials used, and quality checks. Monitor the use of chemicals and consumables and flag low stock before it affects production. Work closely with Production, Quality, Styling, and other teams to maintain a smooth production flow. Follow all safety, chemical handling, hygiene, and factory procedures consistently. Contribute ideas that improve process consistency, reduce errors, minimise waste, and improve production efficiency. What You Need to Have Non negotiable: Strong attention to detail and accuracy when working with measurements, materials, and processes. Ability to follow SOPs and structured procedures consistently. Good understanding of safe material and chemical handling. Ability to maintain a clean, organised, and controlled work environment. Strong observation skills and ability to identify changes or inconsistencies in a process or finished product. Ability to work effectively in a structured production environment. Basic proficiency with Google Sheets or Microsoft Excel. Strong communication and ability to work effectively with other teams. Strong advantages: Previous experience in a laboratory, production, manufacturing, quality control, cosmetics, hair, beauty, or related environment. Experience working with chemical treatments or controlled processing procedures. Experience with quality inspection or batch based production. Technical, laboratory, science, chemistry, biology, cosmetology, or related educational background.

a month ago

Laboratory Assistant

Natural Girl Wigs

Lagos, nigeria

full-time

What You Will Do You will be responsible for carrying out laboratory and material processing procedures that determine the quality, texture, colour, and finish of our hair products. This includes washing, prepping, texturising, steaming, colouring, neutralising, conditioning, drying, and quality testing. You will work closely with the production and quality teams to ensure every process is completed accurately and consistently. You will also maintain equipment, prepare materials and chemical solutions, document processes, and ensure the laboratory environment remains clean, organised, and safe. Who we are looking for: We are looking for someone who is highly detail oriented, disciplined, and comfortable working with structured processes. You should be able to follow an SOP carefully, measure materials accurately, identify when something is not right, and take action before an issue affects the final product. You should also be comfortable with repetitive technical work and understand that consistency matters. We want someone who is curious about how materials behave, pays attention to small differences, and takes pride in producing the same quality result repeatedly. Who this role is for: This role is for someone who enjoys working with their hands and following technical processes to achieve a specific result. You will be working with hair materials, chemicals, equipment, measurements, and controlled processing conditions, so attention to detail is essential. The role requires more than simply following instructions. You will need to understand why each step matters, recognise when a process is not going as expected, and communicate issues quickly. A strong Laboratory Technician will notice changes in texture, colour, softness, pattern, or finish and raise them before the product moves to the next stage. This is not a role for someone who is careless with measurements or skips steps when work gets busy. It is also not for someone who needs constant supervision to complete routine processes. We are looking for someone who can learn our processes, follow them consistently, maintain a high standard, and gradually take greater ownership of the work. Our environment is structured and performance driven. We value Speed, Teamwork, Respect, Initiative, Visibility, and Excellence, and we expect these qualities to show in how you work, communicate, maintain your station, and take responsibility for your output. What You Will Own Execute laboratory processes including washing, prepping, texturising, steaming, colouring, neutralising, conditioning, and drying. Follow approved SOPs for chemical treatments, processing times, temperatures, equipment use, and hygiene. Prepare chemical mixtures, baths, and solutions using accurate measurements and specified ratios. Operate laboratory and production equipment including steamers, dryers, hot water baths, digital scales, mixers, heating tools, and conditioning machines. Inspect processed hair for texture, pattern, softness, colour accuracy, strength, uniformity, and overall finish. Identify processing issues and report them promptly before affected products move to the next stage. Keep laboratory workstations, tools, equipment, and materials clean, organised, and properly maintained. Maintain accurate records of processes, measurements, materials used, and quality checks. Monitor the use of chemicals and consumables and flag low stock before it affects production. Work closely with Production, Quality, Styling, and other teams to maintain a smooth production flow. Follow all safety, chemical handling, hygiene, and factory procedures consistently. Contribute ideas that improve process consistency, reduce errors, minimise waste, and improve production efficiency. What You Need to Have Non negotiable: Strong attention to detail and accuracy when working with measurements, materials, and processes. Ability to follow SOPs and structured procedures consistently. Good understanding of safe material and chemical handling. Ability to maintain a clean, organised, and controlled work environment. Strong observation skills and ability to identify changes or inconsistencies in a process or finished product. Ability to work effectively in a structured production environment. Basic proficiency with Google Sheets or Microsoft Excel. Strong communication and ability to work effectively with other teams. Strong advantages: Previous experience in a laboratory, production, manufacturing, quality control, cosmetics, hair, beauty, or related environment. Experience working with chemical treatments or controlled processing procedures. Experience with quality inspection or batch based production. Technical, laboratory, science, chemistry, biology, cosmetology, or related educational background.

a month ago

Laboratory Technician

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