Manufacturing

It Lead

House of Pope·Abuja, nigeria·Full Time·Remote
ManufacturingFull TimeRemote
-Closes 27 Nov 2026

Reports to: Senior Management

Department: Information Technology

Role Level: Mid-Level / Technical Management

About the Role

House of Pope Ltd. is seeking a technically competent, proactive and solutions-driven IT Lead on behalf of its client to manage and maintain the organisation\'s multi-campus IT infrastructure and digital systems.

The successful candidate will oversee the School Management System (SMS), campus-wide network infrastructure, computer-based testing (CBT) facilities, smart classrooms and other technology resources, ensuring their security, reliability and optimal performance.

The role requires strong systems and network administration skills, practical troubleshooting capabilities and the ability to provide timely technical support across multiple locations.

Key Responsibilities

IT Infrastructure & Network Management

  • Manage and maintain network infrastructure across all campuses, including LAN, WLAN, VLAN and fibre-optic connectivity.
  • Monitor network performance, availability and security to minimise service disruptions.
  • Maintain server rooms, network equipment and campus-wide CCTV and security systems.
  • Coordinate network maintenance, upgrades and infrastructure improvements.

School Management Systems & Data Security

  • Administer and maintain the central School Management System, including student records, parent portals and report generation.
  • Manage user accounts, access permissions and system configurations.
  • Monitor database performance, data integrity, backups and recovery procedures.
  • Implement appropriate cybersecurity and data protection measures.
  • Provide technical support for school portals and other educational technology platforms.

Technical Support & Systems Maintenance

  • Maintain and troubleshoot IT hardware, including computers, smartboards, printers, servers and classroom equipment.
  • Provide timely technical support for virtual classes, online examinations and staff devices.
  • Manage IT support requests and ensure issues are resolved within established service-level timelines.
  • Maintain an inventory of IT equipment, software licences and technology assets.

CBT & Digital Learning Support

  • Ensure the availability and smooth operation of computer-based testing facilities.
  • Provide technical support during online examinations, assessments and other digital learning activities.
  • Maintain smart classroom technology and support the effective use of digital teaching tools.
  • Identify and resolve technical issues that may disrupt teaching, learning or assessment activities.

IT Security, Monitoring & Reporting

  • Monitor system performance, network availability and security vulnerabilities.
  • Implement appropriate backup, disaster recovery and business continuity procedures.
  • Maintain IT documentation, incident logs and maintenance records.
  • Prepare regular reports on system availability, technical issues, infrastructure performance and IT support activities.
  • Recommend technology improvements to enhance operational efficiency and service delivery.

Required Competencies

  • Strong knowledge of systems and network administration, including LAN, WLAN and VLAN configurations.
  • Experience managing servers, cloud databases, network security and data backup systems.
  • Knowledge of School Management Systems, student portals and educational technology platforms.
  • Strong hardware and software troubleshooting capabilities.
  • Understanding of cybersecurity, access management and data protection practices.
  • Ability to manage IT support requests and resolve technical issues within defined service-level timelines.
  • Strong analytical, problem-solving and communication skills.

Qualifications & Experience

  • Bachelor\'s degree in Computer Science, Information Technology, Computer Engineering or a related discipline.
  • 3 - 5 years of relevant experience managing IT infrastructure, network configurations, databases or educational technology systems.
  • Experience supporting multi-location IT environments will be an advantage.
  • Experience with school management platforms such as Edmodo, SAFSMS or customised School Management Systems will be an added advantage.

Professional Certification (optional but preferred):

Cisco Certified Network Associate (CCNA), CompTIA Network+, CompTIA, Security+ or ITIL certification.

Performance Expectations

  • Maintain a target of 99.9% availability for critical network and IT services, subject to agreed monitoring parameters and planned maintenance.
  • Ensure high availability of school management systems, servers and digital learning platforms, particularly during examination periods and report-release cycles.
  • Resolve critical classroom and examination-related technical issues within two hours, in line with established service-level agreements.
  • Maintain reliable data backup, recovery and security procedures.
  • Ensure timely resolution and proper documentation of IT support requests.
  • Minimise technology-related disruptions to teaching, learning and administrative operations.

Shortlisted candidates will be contacted within two weeks of application submission.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter torecruitment@thehouseofpope.com

Please use the job title as the subject line of your email.

At a glance

Company

House of Pope

Location

Abuja, nigeria

Employment

Full Time

Work style

Remote

Experience

Valid until

November 27, 2026

Created

November 14, 2026

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