Operations

Head Of Operations At Feed Avenue Ltd

Feed Avenue Ltd·Ogun, nigeria·Full Time·Contract
OperationsFull TimeContract
-Closes Oct 9, 2026

Mission of the role

Take full ownership of Feed Avenue's day-to-day operational execution; build a disciplined, scalable and cost-controlled operations organisation; significantly improve delivery reliability and stock accuracy; lead the operational ramp-up into local production; and prepare the company for its next phase of growth.

Reporting Lines Warehouse Keepers/Supervisors, Transport & Fleet Manager, Stock Controller(s), Production / Operations Supervisor(s), Production/QC Officer(s), drivers, handling and support staff (site-dependent).

Hierarchical position - Managing Director

Operational Authority - Full day-to-day operational authority over warehousing, logistics, fleet, stock and production execution, within approved budgets, policies and delegated authority limits.

Key Factor - Desired Candidate MUST have Strong Background in Animal Feed Production

Missions & Activities

Main missions

  • Customer Order Fulfilment & Delivery Execution
  • Warehouse & Stock Management
  • Logistics, Transport & Fleet Management
  • Production & Industrial Operations
  • Performance, Cost & Working-Capital Management
  • Team Leadership & Operational Discipline
  • Vendor, Supplier & Stakeholder Management
  • Operational Compliance, Safety & Quality Systems
  • Customer Order Fulfilment & Delivery Execution
  • Own the complete Order-to-Delivery process from validated sales order and finance clearance through stock allocation, picking, loading, transport, customer delivery, Proof of Delivery (POD) and ERP closure.
  • Maintain a daily delivery control tower: pending orders, ageing, delivery priority, transport capacity, exceptions and customer-impact risks; every open order must have a named owner and next action.
  • Coordinate Sales, Finance, Warehouse and Transport so that delivery promises are realistic, capacity-based and executed without unnecessary escalation to the Managing Director.
  • Establish service standards and escalation rules for urgent orders, shortages, failed deliveries, damaged goods and customer complaints.
  • Drive OTIF (On Time, In Full), order lead time, failed-delivery rate and POD closure as core service KPIs.

Warehouse & Stock Management

  • Own inbound processes (offloading of customs-cleared/imported containers, intake inspection and goods-received recording) and outbound processes (order picking, dispatch, loading and delivery documentation) across all warehouse and distribution sites.
  • Implement disciplined stock control: FIFO/FEFO, cycle counts, periodic audits and reconciliations; actively reduce sleeping stock, damages, losses and shrinkage.
  • Apply feed-specific storage discipline: moisture and pest/rodent control, weevils contamination and mycotoxin prevention, correct stacking/palletisation, segregation, and complete batch/lot traceability.
  • Maintain audit-ready GRNs, waybills, stock ledgers and ERP records; investigate and close every material physical-vs-system variance.
  • Enforce hygiene, safety, security, fire-safety and restricted-access standards across storage locations.
  • Logistics, Transport & Fleet Management
  • Plan and control all inland movement of goods: port-to-warehouse, warehouse-to-warehouse, supplier-to-warehouse and warehouse-to-customer, across intra-state and interstate routes.
  • Build and sustain a high-reach network of reliable local carriers and owner-drivers for Feed Avenue's frequent small-to-mid consignments, including 1 tonne (40 bags) and below; vet, negotiate rates and maintain a pre-qualified vendor pool.
  • Design cost-efficient routing, load consolidation and multi-drop plans; reduce empty return legs and unnecessary dedicated trips.
  • Own company fleet performance: preventive/corrective maintenance, fuel control, driver scheduling and performance, tracking, vehicle utilisation, roadworthiness and GIT risk-management requirements.
  • Maintain contingency plans for checkpoint delays, transport-union dynamics, road/flood disruption, security risks and driver welfare.
  • Track OTIF, cost per tonne/delivery, cost per km, fleet utilisation, breakdown frequency and turnaround time.

Production & Industrial Operations

  • Take operational leadership of Feed Avenue's transition into local production from the outset: project execution, commissioning readiness, SOPs, staffing, shift organisation, production planning and disciplined plant start-up.
  • Lead, with the Managing Director and relevant technical partners, plant-layout and machinery implementation, capacity planning, installation/commissioning follow-up and operational acceptance of new production equipment.
  • Own day-to-day production execution once production starts: raw-material intake, batching, process adherence, milling/mixing/pelleting/bagging where applicable, finished-goods release workflow, downtime control, yield and waste management.
  • Build the production management system around 5S / Lean / Kaizen, preventive maintenance, production scheduling, daily performance boards, root-cause analysis and CAPA.
  • Ensure that production strictly follows approved formulations, specifications and QA/QC release procedures. Formulation ownership and nutritional/technical authority remain with Feed Avenue/Mg2mix Technical/R&D and designated QA/Regulatory functions.
  • Manage toll/contract millers and manufacturing partners during the transition to in-house production, with clear specifications, service levels, yields, traceability and quality controls.
  • Develop Solomon and other existing operational staff as execution leaders within the new system. Solomon may retain a Production / Operations Supervisor or Coordinator role, reporting to the HOO; the HOO remains accountable for methodology, planning, people management, KPI discipline and final operational performance.

Performance, Cost & Working-Capital Management

  • Design and drive the annual operations plan across warehousing, delivery, logistics, fleet and production, aligned with company growth objectives and approved budgets.
  • Own a weekly and monthly operations KPI dashboard and hold structured performance reviews with clear corrective actions, owners and deadlines.
  • Lead cost optimisation across transport, fleet, warehousing, handling, production inputs and third-party services without compromising quality, safety or customer service.
  • Treat inventory as cash: actively manage inventory days, stock rotation, ageing/sleeping stock, damages/losses, stock variances and working capital tied up in operations.
  • Maintain full command of the ERP/inventory system and enforce data integrity across the operations function.
  • Core cost KPIs include logistics cost as % of sales, cost per delivered tonne, fleet cost/km, production conversion cost, yield/waste, inventory days and shrinkage.

Team Leadership & Operational Discipline

  • Lead the operations organisation across warehouses, stock control, transport/fleet, drivers, production and handling/support teams; set objectives, coach, evaluate and manage performance.
  • Create clear role ownership, SOPs, delegation rules, handovers, daily/weekly routines and escalation protocols so routine operational decisions do not depend on the Managing Director.
  • Build a strong field-management culture: visible presence on sites, disciplined follow-up, facts before assumptions, rapid problem resolution and closure of actions.
  • Implement structured training, safety routines and succession plans; upgrade or reorganise roles where capability does not meet the company's growth needs.
  • Coordinate closely with Finance, Import/Procurement, Sales, HR and Technical/QA while remaining the primary owner of operational execution.

Vendor, Supplier & Stakeholder Management

  • Identify, KYC-vet, onboard and continuously evaluate transporters, warehouses, service providers and operational/production suppliers.
  • Negotiate commercial agreements and SLAs protecting cost, quality, reliability, lead time and liability.
  • Maintain vendor scorecards and alternative suppliers so operations are not dependent on a single provider.
  • Represent Feed Avenue with transport/logistics associations, manufacturing partners and other operational stakeholders as required.

Operational Compliance, Safety & Quality Systems

  • Ensure day-to-day operational compliance with applicable requirements affecting warehousing, transport, vehicles, production, environmental health and product handling.
  • Work with the designated Regulatory/Technical/QA owners on NAFDAC, SON, Ministry of Agriculture/Livestock, NAQS, NESREA, Customs, FRSC/VIO and relevant state/local requirements; the HOO is responsible for operational implementation and readiness, not for acting as the company's sole regulatory specialist.
  • Build operations toward recognised feed-safety and manufacturing disciplines including GMP, HACCP-aligned practice and, as required, ISO 22000 / GMP+ / FAMI-QS frameworks.
  • Ensure incident reporting, corrective action, emergency preparedness, workplace safety and product traceability are embedded in all sites.
  • Theoretical and practical knowledge

Requirement

  • Bachelor's degree in Supply Chain Management, Logistics, Agribusiness, Food Science/Technology, Industrial/Production Engineering or a related field. A Master's degree or relevant professional certification (CIPS, CILT, APICS/CPIM, Lean Six Sigma) is an advantage.
  • Minimum 8 - 10 years of progressive experience in operations, logistics, warehousing and/or production management, including at least 4 - 5 years in a senior managerial role with direct team responsibility.
  • Demonstrable experience in animal feed, agro-processing, milling, FMCG, food manufacturing or agribusiness is strongly preferred.
  • Proven hands-on experience managing Nigerian inland logistics and a credible network of local transport providers, including small-consignment deliveries.
  • Direct exposure to industrial production, milling, plant commissioning, operational start-up or scaling a manufacturing facility is a major differentiator.
  • Experience managing at least 15 - 30 operational staff, with evidence of building discipline, systems and middle-management capability.
  • Working knowledge of the Nigerian operational regulatory environment; sufficient to ensure compliance execution while partnering effectively with specialised regulatory/technical owners.
  • Valid driver's licence and willingness to travel extensively across company sites, production/toll-milling facilities and partner locations.

Technical and methodological know-how

  • Strong command of operations management, Lean Manufacturing, Kaizen, 5S, root-cause analysis, CAPA, preventive maintenance, FIFO/FEFO and process standardisation.
  • Strong practical ability in production planning, warehouse discipline, delivery execution, fleet management and cost control.
  • Sound understanding of feed/food production QA/QC methodology and formulation adherence; nutrition/formulation expertise is an advantage but not a requirement.
  • ERP proficiency (Odoo a +), and strong Excel / MS Office skills; able to build simple, reliable KPI dashboards and operating reports.
  • Strong analytical, planning, negotiation, vendor-management and data-driven problem-solving skills.

Behavioral skills

  • A visible, credible and hands-on manager who naturally takes ownership and closes issues without constant escalation.
  • Highly organised, methodical, rigorous and process-driven; capable of bringing structure to a fast-growing entrepreneurial company.
  • Proactive, resilient and calm under pressure, with strong crisis-management and prioritisation ability.
  • Cost-conscious and commercially minded without compromising quality, safety, compliance or customer service.
  • High integrity, strong accountability and zero tolerance for unexplained operational variance, poor documentation or recurring execution failure.
  • Excellent communication and stakeholder management across field teams, managers, suppliers, regulators and senior leadership.

Salary and allowances

  • Fixed starting salary
  • Highly Competitive
  • Allowances
  • Vehicle
  • Monthly Airtime allowance

Advantages

  • Official computer provided
  • Official cell phone provided

Bonus - Yearly bonus based on progress and performance against agreed KPIs.

Key skills

BA/BSc/HNDMBA/MSc/MAProfessional Certificate
Apply Now
Send your CV along with a cover letter toemmanuel.hr@feed-avenue.com

Please use the job title as the subject line of your email.

At a glance

Company

Feed Avenue Ltd

Location

Ogun, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

October 9, 2026

Created

September 29, 2026

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