Graduate Trainee At Aspom Travel Agency

Key Responsibilities

• Participate actively in assigned training programmes and departmental activities.
• Learn and understand company policies, procedures, products, and services.
• Assist with daily departmental operations and administrative tasks.
• Support team members in completing assigned duties and projects.
• Attend meetings, training sessions, and performance review sessions.
• Carry out assigned tasks accurately and within specified deadlines.
• Develop practical knowledge of travel agency operations, customer service, sales, ticketing, visa processing, administration, or other assigned areas.
• Maintain proper records and documentation of assigned activities.
• Ask questions, seek guidance, and demonstrate willingness to learn.
• Take initiative in identifying and resolving routine work-related challenges.
• Maintain professionalism, punctuality, discipline, and a positive attitude.
• Receive feedback and continuously improve performance based on supervisor recommendations.
• Work effectively with colleagues across different departments.
• Perform other duties assigned by the supervisor or management.

Requirements

• Recent graduate or final-year student in a relevant field, depending on the assigned department.
• NYSC status may be considered depending on the role.
• Little or no prior work experience required.
• Good communication and interpersonal skills.
• Basic computer and Microsoft Office skills.
• Strong willingness to learn and develop professionally.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proactive, adaptable, responsible, and detail-oriented.
• Ability to work under pressure and meet deadlines.

Performance & Development:

• The trainee will be assigned specific learning objectives and responsibilities.
• Performance will be monitored throughout the training / probation period.
• Successful trainees may be considered for confirmation into a permanent role based on performance, available opportunities, and management approval.