We are in looking for a highly organized, proactive, and enthusiastic Functions Coordinator to join our team and oversee overall management, planning and execute a variety of functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
Duties & Responsibilities
Oversee overall management, planning and control of the functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
Manage all client events, quoting on function requirements and function bookings.
Manage and report functions reservations.
Sufficient monitoring of operations during service times.
Assist in control of production costs.
To liaise or ensure correspondence with clients both verbally and electronically
Assist the Management team as required.
Build and maintain customer and client relationships.
Supervise & maintain quality and service at all times to the highest level.
Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
Debtors control and following up on payments.
Ensure all FEDICS policies and procedures are complied with.
Assist in Special Projects.
Taking stock of food items when requested to do so.
Ensuring the smooth management of the banqueting
Required to work overtime when requested.
Ensure operations are in accordance to Fedics standard.
Skills and Competencies
Event planning & coordination
Time management
Computer proficiency.
Strong communication skills verbally and written
Entrepreneurial Skills.
Organizing and Planning ability.
Marketing and promotion skills.
Interpersonal skills: Leadership & Relationship Building
Good Communication (written & verbal).
Customer service orientated.
Financial acumen.
Passionate, good attitude, driven, energetic & commitment to service excellence.