Parts Sales Representative, Kisumu - New Holland At Inchcape Kenya Ltd
full-time
Do you want to lead in a dynamic business that's transforming global automotive distribution? At Inchcape, we're pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.
Join Inchcape Africa, part of Inchcape's global network. You'll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.
Our Machinery department is seeking a Parts Field Sales Representative, Kisumu to join our team, reporting to the National Parts Manager. In this position, you will:
Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
Promote process improvement by identifying opportunities to enhance methods within the Parts Department.
About you
To be successful in this role you would need:
Experience: 2 years in agricultural machinery parts sales with a proven track record of sales performance.
Education: A minimum of a degree in a business-related field; additional training in customer service is an advantage.
Strategic Mindset: Ability to map regions according to purchasing capabilities and execute sales growth strategies.
Organizational Skills: High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
Technical Proficiency: Computer literacy and the ability to utilize parts catalogs/resources effectively.
Mobility: A valid driving license is required for field-based travel.
We offer you
At Inchcape, we're shaping the future of mobility, and you're invited to shape it with us. You'll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.
Enjoy a comprehensive remuneration and benefits package, such as:
Competitive remuneration
Group Life & Medical plan
Pension/Provident plan
Variable pay package
Exposure to dynamic and collaborative work environment enabling
Continuous learning & development opportunities