Facility Manager
full-time
About the Role
We are seeking an experienced, proactive and technically competent Facility Manager to oversee the effective management, maintenance and daily operations of assigned facilities, including residential estates, apartment buildings and other property developments.
The successful candidate will be responsible for ensuring that all facilities are properly maintained, building systems operate efficiently, residents receive quality services and operational activities are managed in line with established standards.
The ideal candidate must possess a combination of strong technical knowledge, administrative capabilities, leadership skills and practical experience in residential property management.
Key Responsibilities
Technical and Maintenance Management:
Oversee the maintenance and operation of building systems, including electrical installations, generators, HVAC, plumbing, elevators, water treatment systems and fire safety equipment.
Develop and implement preventive and corrective maintenance programmes.
Conduct regular facility inspections and ensure timely resolution of technical faults.
Supervise technicians and contractors to ensure quality and timely completion of maintenance works.
Maintain equipment records, maintenance schedules and technical reports.
Residential and Estate Management:
Oversee the daily operations and maintenance of residential estates, apartment buildings and shared facilities.
Manage residents' complaints, enquiries and maintenance requests, ensuring prompt resolution.
Coordinate apartment inspections, handovers, move-ins and move-outs.
Ensure the proper maintenance of common areas, parking spaces, recreational facilities, landscaping and other shared amenities.
Coordinate cleaning, security, waste management and other estate services.
Promote a safe, clean and comfortable residential environment.
Administrative and Financial Management:
Prepare operational reports, maintenance budgets and facility management plans.
Monitor operational expenditure and ensure effective cost control.
Review contractors' quotations, invoices and completed work before recommending payments.
Maintain accurate records of assets, inventory, service contracts and maintenance activities.
Monitor utility consumption, including electricity, diesel and water.
Team and Contractor Management:
Supervise and coordinate technicians, cleaners, security personnel and other facility management staff.
Assign responsibilities, monitor performance and ensure compliance with operational procedures.
Manage external contractors and service providers to ensure quality service delivery.
Ensure adherence to health, safety and environmental standards.
Requirements and Qualifications
Bachelor's Degree or HND in Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Technology, Estate Management, Facility Management or a related discipline.
Minimum of 5 - 7 years' relevant experience in facility management, building maintenance or property operations.
Demonstrable experience managing residential estates, apartment buildings or multi-tenant properties.
Strong technical knowledge of electrical, mechanical, plumbing, HVAC, generator and other building systems.
Experience supervising technical personnel, contractors and facility service providers.
Good knowledge of preventive maintenance, asset management and facility operations.
Strong administrative, reporting, budgeting and cost-control skills.
Excellent leadership, communication, problem-solving and customer service skills.
Proficiency in Microsoft Office applications.
Relevant professional certifications or membership of recognised professional bodies will be an added advantage.
Key Competencies:
Strong technical and analytical abilities.
Effective residential and property management skills.
Excellent organisational and administrative skills.
Ability to manage multiple operational priorities.
Strong interpersonal and stakeholder management skills.
High level of professionalism, accountability and attention to detail.