Our client is looking for a reliable, detail-oriented and results-driven Debtors Clerk to join the finance team. The primary focus of this role will be debt collection and account reconciliations. Looking for someone who is confident communicating with customers, follows up consistently on outstanding accounts, and has strong attention to detail when reconciling payments and customer balances. Experience with Sage Pastel will be highly advantageous. Key Responsibilities Debtors & Collections - Main Focus Manage the company's debtor book and ensure accounts are kept up to date. Follow up on outstanding and overdue accounts via telephone, email and other communication channels. Actively collect outstanding payments and ensure customers adhere to agreed payment terms. Maintain regular communication with customers regarding overdue invoices and payment arrangements. Escalate problematic or long-outstanding accounts when required. Allocate and capture customer payments accurately. Monitor debtor ageing and identify accounts requiring immediate attention. Provide regular updates on outstanding debt and collection progress. Reconciliations Perform regular customer account reconciliations. Investigate and resolve discrepancies between customer accounts, invoices and payments. Ensure payments are correctly allocated to the relevant invoices. Identify outstanding invoices, credits, unapplied payments and account discrepancies. Assist with resolving customer queries relating to statements and balances. Ensure debtor accounts are accurate and up to date. General Debtors Administration Prepare and send customer statements and invoices where required. Maintain accurate debtor records and supporting documentation. Assist with month-end debtor procedures and reporting. Process credit notes and adjustments as authorised. Liaise with the sales and administration teams regarding customer accounts. Maintain confidentiality and accuracy when handling financial information. Requirements Previous experience in a Debtors Clerk / Accounts Receivable role. Proven experience with debt collection and following up on overdue accounts. Strong reconciliation experience. Good understanding of accounting principles and debtor processes. Sage Pastel experience will be highly beneficial. Good Excel skills. Strong attention to detail and numerical accuracy. Excellent communication and interpersonal skills. Confident and professional when dealing with customers regarding outstanding payments. Ability to work independently and follow through on outstanding tasks. Good organisational and time-management skills. Ability to work under pressure and meet deadlines. Key Competencies We are looking for someone who is: Results-driven - focused on collecting outstanding debt and meeting collection targets. Persistent but professional - comfortable following up with customers consistently. Accurate and detail-oriented - particularly when performing reconciliations. Organised - able to manage multiple customer accounts and deadlines. Confident - comfortable communicating with customers about payments and overdue accounts. Proactive - identifies problems and follows them through to resolution. Team-oriented - works effectively with sales, finance and administration teams. Advantageous Experience using Sage Pastel. Experience working with a large debtor book. Experience in a wholesale, distribution or retail environment. Experience working with customers on account and agreed payment terms.