Advanced Specialist: Operations & Administration Johannesburg, Gauteng, south-africa
FULL_TIME
Our client is seeking an Advanced Specialist: Operations & Administration to join its Data & Analytics team. Reporting directly to the GM: Data & Analytics , the successful candidate will be responsible for leading a team responsible for operational support, administration, governance, reporting coordination, and business enablement activities across the division. This role combines strategic oversight with people leadership and operational execution. The successful candidate will ensure the smooth functioning of departmental operations, drive process improvements, support governance and compliance requirements, coordinate strategic initiatives, and provide operational support to senior leadership. The role requires a strong leader who can build high-performing teams, manage multiple priorities, and ensure that business objectives are delivered efficiently and effectively. Key Responsibilities: Lead, mentor, and develop a team of operations and administration professionals, fostering a high-performance culture and ensuring the achievement of departmental objectives. Oversee the day-to-day operational and administrative functions within the Data & Analytics division. Drive operational excellence through the implementation and continuous improvement of processes, procedures, and controls. Coordinate and support the execution of strategic initiatives, projects, and departmental objectives. Manage departmental governance activities, including reporting, compliance monitoring, risk management, and audit readiness. Prepare and oversee executive reports, management packs, presentations, dashboards, and performance reporting. Monitor and report on departmental KPIs, operational metrics, and business deliverables. Facilitate communication and collaboration between business, technology, and leadership stakeholders. Support budgeting, resource planning, procurement, vendor management, and financial tracking activities. Ensure effective workforce planning, workload allocation, and capacity management within the team. Identify opportunities to improve operational efficiency, productivity, and service delivery. Establish and maintain operational policies, standards, and best practices across the function. Coordinate governance forums, meetings, and stakeholder engagements. Support organisational change initiatives and the implementation of new processes and operating models. Provide strategic operational support to the GM: Data & Analytics and contribute to the successful delivery of divisional objectives. Ensure adherence to organisational policies, governance frameworks, and regulatory requirements. Drive a culture of accountability, continuous improvement, and service excellence across the team. Job Experience and Skills Required: Education: Bachelor's Degree in Data Science, Statistics, Mathematics, Computer Science, Information Systems, Business Intelligence, Analytics, Engineering, Economics, or a related quantitative field Honours Degree in a quantitative or analytical discipline advantageous Experience: 5+ years' experience in Operations Management, Business Administration, PMO, Business Support, Project Coordination, or a related environment Minimum 3 years' experience leading, managing, or mentoring a team Proven experience supporting senior leadership within a corporate environment Demonstrated experience driving operational improvement initiatives Experience managing governance, reporting, and business support functions Experience coordinating strategic projects and business initiatives Proven ability to manage multiple priorities and stakeholders simultaneously Experience within healthcare, insurance, financial services, or another regulated industry advantageous Skills: Strong people leadership and team management capabilities Performance management and coaching experience Excellent stakeholder engagement and relationship management skills Strong operational planning and execution abilities Advanced Microsoft Excel, PowerPoint, and Office 365 proficiency Experience preparing executive reports, management packs, and presentations Project coordination and delivery management skills Strong governance, compliance, and risk management awareness Excellent communication and presentation skills Strong organisational and administrative abilities Process improvement and operational efficiency expertise Budget tracking and resource management skills Analytical and problem-solving abilities High attention to detail and accuracy Ability to operate effectively in a fast-paced environment For more exciting Actuarial and Analytics vacancies, please visit: I also specialise in recruiting in the following: Actuarial: Life, Short-Term, Health, Pensions, and Quantitative Data & Analytics: Data Scientists, Data Analysts (Python, R, SQL, Machine Learning) Risk: Credit Risk, Market Risk, Model Risk, and Operational Risk Analysts Pricing: Specialists in Insurance and Financial Products AI & Machine Learning: ML Ops, NLP, Predictive Modelling Data Scientists Quantitative: Experts across Banking, Insurance, and FinTech If you have not had any response in two weeks, please consider the vacancy application unsuccessful. 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