Key Responsibilities: Manage and monitor a debtor portfolio of up to 480 accounts. Ensure collection targets are achieved and payments are received within agreed terms. Follow up on overdue accounts and manage debt collection processes. Perform daily debtor reconciliations and payment allocations. Investigate and resolve billing queries, credit notes and account discrepancies. Monitor bad debts and escalate accounts requiring further action. Manage month-end processes, including journals and deposit reallocations. Reconcile bank deposits and suspense accounts. Prepare monthly reports and feedback on overdue accounts. Maintain accurate client records and resolve customer queries within 48 hours. Liaise with clients and internal departments regarding outstanding accounts and billing queries. Assist with audits and attend client and departmental meetings. Minimum Requirements: Degree or Diploma in Accounting or a related financial field. Minimum 3 years' experience in a financial environment. Excellent verbal and written communication skills. Good interpersonal and people skills. Skills and Competencies: Strong debt collection and credit control skills. Excellent attention to detail and accuracy. Good problem-solving and conflict management skills. Strong time management and organisational abilities. Ability to prioritise tasks and meet deadlines and targets. Ability to work under pressure. Strong communication, influencing and relationship-building skills. Willingness to work overtime when required. *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*