To manage administrative tasks and support the smooth operation of the branch located on a mine site. Excellent organizational and communication skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsible for overseeing daily administrative functions, coordinating with various departments, and ensuring compliance with company policies and procedures.
Education, experience and competencies
Grade 12/Matric; additional certification in office administration or secretarial certificate.
3 years administrative experience, preferably in a mining environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Advanced Microsoft Excel (essential)
Valid driver's license
Responsibilities
Administrative Support:
Provide comprehensive administrative support to the Branch and staff.
Handle incoming and outgoing correspondence.
Maintain and update office records, files, and databases.
General Office Duties:
Order and manage office supplies, PPE and equipment.
Implement and maintain office procedures and policies.
Coordination and Communication:
Act as a liaison between the branch and head office.
Schedule and coordinate meetings, appointments, and travel arrangements.
Prepare and distribute meeting agendas, minutes, and relevant documents.
Compliance and Safety:
Ensure compliance with company policies, procedures, and regulatory requirements.
Assist the Account Manager in maintaining and updating safety records and reports.
Customer Service:
Provide excellent customer service to clients, vendors, and visitors.
Handle inquiries and resolve issues promptly and professionally.
Build and maintain strong relationships with internal and external customers
Operational Support:
Liaise with the Account Manager on customer invoicing, delivery dates, and payment collection.
Control branch stock levels and manage inventory.
Ensure completion of Contractors/Service Packs and Vendor Applications.
Accurately capture data for Certificates of Compliance/Service Reports.
Record keeping and process all Booyco repairs between Branch, Head Office and the customer.
Monitor and manage technicians' medicals, inductions, and PPE requirements.
Collect and submit technicians' timesheets, attendance records to Head Office.
Manage office supplies, groceries, and cleaning services.
Submit various invoices to Head Office for payment.
Book accommodation for technicians as needed.
General Duties:
Adhere to all company policies, rules, and regulations.
Perform any reasonable ad hoc tasks and duties required by management.