Assistant Manager, Human Resources At The Chartered Institute Of Directors Nigeria (clod Nigeria)

Department: Human Resources & Administration

Reports To: Head, Human Resources & Administration

Direct Reports: As assigned

Job Purpose

The Assistant Manager, Human Resources will support the Head, HR & Administration in the effective management of CIoD Nigeria's human capital, employee experience and administrative operations.

The role will coordinate key HR processes including recruitment, onboarding, learning and development, performance management, employee relations and staff welfare. The role is expected to ensure timely, accurate and policy-compliant delivery of HR services.

Key Responsibilities

Recruitment, Onboarding & Records:

• Coordinate recruitment activities including vacancy identification, advertising, candidate screening, testing and interview administration.
• Maintain accurate manpower and employee records and support approved staffing plans.
• Coordinate offer documentation, onboarding, staff induction and orientation programmes.
• Maintain accurate and up-to-date personnel records and support payroll updates for joiners, changes and leavers.

Learning & Development:

• Support training needs assessment and the development of the annual staff learning and development plan.
• Coordinate approved internal, external, in-house and e-learning programmes.
• Coordinate training logistics, facilitator/institution engagement, attendance, feedback, records and implementation reports.
• Manage relevant statutory training relationships and processes, including ITF requirements, where applicable.
• Coordinate knowledge-sharing initiatives and other staff development activities.

Performance, Employee Relations & Welfare:

• Support the Institute's performance management and appraisal cycle and maintain accurate performance records.
• Support the management of employee relations, staff concerns and grievances.
• Coordinate staff welfare activities and employee-related programmes.
• Support stay and exit interviews and contribute to initiatives that improve employee experience and working conditions.

Key Performance Indicators

• Timeliness and accuracy of HR and administrative deliverables.
• Recruitment turnaround time and quality of staffing documentation.
• Timely implementation and compliance with approved training plan/calendar.
• Accuracy and completeness of personnel and HR records.
• Timeliness of staff induction, onboarding and performance appraisal processes.
• Employee welfare/service response time and employee satisfaction indicators.
• Turnaround time for facilities, procurement and administrative requests.
• Cost efficiency and accuracy of administrative expenditure/records.
• Accuracy of inventory, stores, fleet and administrative databases.

Academic & Professional Requirements

• Bachelor's degree or equivalent in Human Resources, Business Administration, Management, Social Sciences or a related discipline.
• Professional qualification in Human Resource Management, such as CIPM, is an advantage.

Experience:

• 5-7 years' work experience
• Minimum of 3 years' relevant experience in HR
• Experience across recruitment, learning and development, performance management, employee relations and administration is desirable.
• Experience in a professional or membership-based organisation is an advantage.

Competency & Skills Requirements:

• Good understanding of HR operations, principles and employee lifecycle processes.
• Strong administrative and organisational skills with high attention to detail and accuracy.
• Ability to manage multiple priorities and deliver within agreed timelines.
• Strong interpersonal, communication, documentation and problem-solving skills.
• High level of confidentiality, integrity, accountability and dependability.
• Good supervisory capability and ability to work with minimal supervision.
• Proficiency in Microsoft Office and relevant HR/administrative applications.