- The Assistant Manager, Human Resources will support the Head, HR & Administration in the effective management of CIoD Nigeria's human capital, employee experience and administrative operations.
- The role will coordinate key HR processes including recruitment, onboarding, learning and development, performance management, employee relations and staff welfare. The role is expected to ensure timely, accurate and policy-compliant delivery of HR services.
Recruitment, Onboarding & Records
- Coordinate recruitment activities including vacancy identification, advertising, candidate screening, testing and interview administration.
- Maintain accurate manpower and employee records and support approved staffing plans.
- Coordinate offer documentation, onboarding, staff induction and orientation programmes.
- Maintain accurate and up-to-date personnel records and support payroll updates for joiners, changes and leavers.
- Support training needs assessment and the development of the annual staff learning and development plan.
- Coordinate approved internal, external, in-house and e-learning programmes.
- Coordinate training logistics, facilitator/institution engagement, attendance, feedback, records and implementation reports.
- Manage relevant statutory training relationships and processes, including ITF requirements, where applicable.
- Coordinate knowledge-sharing initiatives and other staff development activities.
Performance, Employee Relations & Welfare
- Support the Institute's performance management and appraisal cycle and maintain accurate performance records.
- Support the management of employee relations, staff concerns and grievances.
- Coordinate staff welfare activities and employee-related programmes.
- Support stay and exit interviews and contribute to initiatives that improve employee experience and working conditions.
COMPETENCY & SKILLS REQUIREMENTS
- Good understanding of HR operations, principles and employee lifecycle processes.
- Strong administrative and organisational skills with high attention to detail and accuracy.
- Ability to manage multiple priorities and deliver within agreed timelines.
- Strong interpersonal, communication, documentation and problem-solving skills.
- High level of confidentiality, integrity, accountability and dependability.
- Good supervisory capability and ability to work with minimal supervision.
- Proficiency in Microsoft Office and relevant HR/administrative applications.
ACADEMIC & PROFESSIONAL REQUIREMENTS
- Bachelor's degree or equivalent in Human Resources, Business Administration, Management, Social Sciences or a related discipline.
- Professional qualification in Human Resource Management, such as CIPM, is an advantage.
- 5-7 years' work experience
- Minimum of 3 years' relevant experience in HR
- Experience across recruitment, learning and development, performance management, employee relations and administration is desirable.
- Experience in a professional or membership-based organisation is an advantage.
KEY PERFORMANCE INDICATORS
- Timeliness and accuracy of HR and administrative deliverables.
- Recruitment turnaround time and quality of staffing documentation.
- Timely implementation and compliance with approved training plan/calendar.
- Accuracy and completeness of personnel and HR records.
- Timeliness of staff induction, onboarding and performance appraisal processes.
- Employee welfare/service response time and employee satisfaction indicators.
- Turnaround time for facilities, procurement and administrative requests.
- Cost efficiency and accuracy of administrative expenditure/records.
- Accuracy of inventory, stores, fleet and administrative databases.