Operations

Area Manager

AVI Limited·KwaZulu-Natal, south-africa·Full Time·Onsite
OperationsFull TimeOnsite
-Closes Oct 22, 2026

Job Description

  • Our AVI Field Marketing Share Services team bridges the gap between our brands and the market by creating impactful in-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.
  • We are looking for a passionate Area Manager to join our AVI Field Marketing Shared Services Division in our Kwa-Zulu Natal region. In this role, you will be required to lead and manage a high-performing merchandising team and drive retail excellence by boosting sales, optimizing in-store execution, managing promotions and building strong customer relationships. The role will service retail customers in Durban Central and surrounding areas.

Reporting Structure:

  • Reports to: Regional Operations Manager
  • Direct reports: +/- 29

Key Areas of Impact:

  • Monitor store ordering process, stock levels, and returns and take corrective action if required
  • Monitor pricing and ensure mandate adherence
  • Negotiate promotional activity
  • POP implementation and negotiate ad-hoc display and space
  • Check-in stock, expiry dates and ensure shelf health standards are maintained
  • Address pricing and delivery issues
  • Monitor forward share in relation to market share as well as the rate of sale
  • Monitor slow and fast-selling SKU's
  • Ensure displays and promotions are according to requirements
  • Ensure effective shelf health standards maintained
  • Merchandising done according to business unit layout standard
  • Application of POP drivers as per business unit brief
  • Follow the call cycles and communicate any changes to customers
  • Ensure the field marketers and merchandisers follow their call cycles
  • Confirm call cycles are followed and communicate changes to customers when needed
  • Monitoring competitor activities
  • Effective communication of activities
  • Monitor implementation of promotional activity
  • Provide feedback to Area Operations Manager and keep up to date on conduct issues
  • Manage new launches and ensure all staff have been informed of the new launches
  • Inform stores of new innovation
  • Monitor listings and ranging of new launches and provide feedback
  • Ensure POS execution
  • Ensure sufficient stock is ordered for the activity

What It Takes to Succeed:

Experience that set you up for success:

  • Must have a minimum of 3 years' experience in an FMCG sales environment handling the retail channel
  • Must have supervisory skills

Qualifications & Certifications that will contribute to your success:

  • A completed Grade 12 / Matric certificate is essential
  • A Diploma / Degree in Sales, Marketing, Business Management or Retail Management would be advantageous

Additional Requirements that will enhance your impact for success:

  • Knowledge of the FMCG industry is essential
  • Staff management experience is essential
  • Knowledge of HR and disciplinary procedures is necessary
  • A valid drivers' license is essential
  • Computer literate - MS Word, MS Excel, MS PowerPoint, MS Outlook

Closing Date 18 September 2026

Key skills

MatricBachelorsNational Diploma

At a glance

Company

AVI Limited

Location

KwaZulu-Natal, south-africa

Employment

Full Time

Experience

Valid until

October 22, 2026

Created

September 18, 2026

More opportunities

Similar roles you might like

Short Term Assignment Operations Manager

KFC

Eastern Cape, south-africa

full-time

KEY RESPONSIBILITIES Sales and Profitability Identify problems/barriers to sales Continuously analyse and evaluate competitors to identify weakness relative to competitors Identify and analyse trends/economic data for area in which the company operates to minimize negative effects and maximize on opportunities Identify deficiencies in staff competence Constantly evaluate or check on quality of products Constantly evaluate or check quality of customer service Identify opportunities Continuously analyse and evaluate competitors to capitalize on weaknesses in competitor behaviour Develop a company approach to LSM activities, focusing on transaction growth Responsible for alerting the Leadership Team of potential opportunities in both operations as well as market penetration Store Resources Labour - Maintenance of correct staffing levels. Constantly analyse and review the maximal utilization of labour and ensuring consistency across all operational areas Product - Ensure that product levels are held at optimal levels to achieve a balance between financial efficiency and excellent customer service Supplies - Ensure efficient and effective supply levels are maintained to achieve a balance between financial efficiency and excellent customer service Financial controls - Constantly review and analyse the financial controls at store level top enable excellent customer service whilst maintaining financial discipline Provide leadership to the Area Coaches on the implementation of local store marketing activities Co-ordinates the implementation of local store marketing activities in accordance with laid down procedures Ensures that all staff are fully briefed and trained for any promotion taking place in store Advises Leadership Team of all aspects of the local store marketing activities and recommends future activities Reviews success of local store marketing activities and reports to leadership Team on results Cost of Sales - Monitor the cost of sales on a weekly basis to ensure that targets are being met Investigate deviations (positive or negative deviations) to ascertain reasons Take corrective action where necessary i.e. re-training, disciplinary action, coaching as appropriate Advise or comment to Area Manager actions to be taken for improvement or changes and monitor the implementation thereof Labour Costs - Monitor the labour hours analysis report on weekly basis to ensure that targets are being met Investigate deviations (positive or negative deviations) to ascertain reasons Take corrective action where necessary i.e. re-training, disciplinary action, coaching as appropriate Advise or comment to Area Manager actions to be taken for improvement or changes and monitor the implementation thereof Controllable expenses - Monitor the controllable expenses on period basis to ensure that targets are being met Investigate deviations (positive or negative deviations) to ascertain reasons Take corrective action where necessary i.e. re-training, disciplinary action, coaching as appropriate Advise or comment to Area Manager actions to be taken for improvement or changes and monitor the implementation thereof Banking procedures - ensure that corrective and consistent banking procedures are maintained in store by conducting spot checks in store at least once a month Perform a spot check on flats to ensure compliance with policy on floats Provide Leadership to the AC's on all deviations to correct float handling procedures Cash handling - ensure that correct cash handling procedures are followed in stores and that spot checks are carried out at least once a month with respect to Cashier cash handling procedures (till procedures) Provide leadership to AC's on all deviation to correct cash handling procedures Control and review that the correct level of supplies is ordered, deliveries are checked and that stock levels are monitored daily by: Supplies - daily stock requirements are ascertained for ordering, keeping stock levels within company laid down standards Deliveries - Manager on duty responsible for the checking of all deliveries made to store Stock levels - Conduct random stock counts to ensure accuracy Review the weekly food and paper report and action all variations or deviances Daily Paperwork Sales Figure analysis Labour analysis Customer tracking analysis Staff Labour register control book Stock invoices Transfers documentation Stock control sheets Maintenance planner MP & C CHAMPS checkup control form Maintenance roaster Banking/change requests documentations Completion of daily report Receiving and storing checklist Roster to position documentation Cash up process documentation Weekly paperwork Weekly stork sheet Weekly food and paper report Send required documentation to H/O Complete daily staff register Inter store transfers Weekly order sheet to H/O and warehouse Monthly paperwork Labour hours analysis Food and paper report Small wares stock sheets Float checks Complete register book and send to H/O Update maintenance roster and send to H/O Update maintenance roster for new period Complete CHAMPS check action plans - 48 hours after receiving report Completes CHAMPS experience review and documentation Complete petty cash control sheet Complete expense report Update star 2000 wall chart Complete safety training report (only every 6 months Safety and security Monitor all aspects of Health and Safety and Food and Hygiene regulations to ensure compliance within Requirements Minimum Qualifications and Experience Grade 12 (Matric); relevant business, management or operations qualification is advantageous Substantial progressive experience in Operations Management, preferably within quick service restaurants (QSR), hospitality or multi-site retail Demonstrated ability to lead multi-site operations and manage Area Coaches or equivalent Area Management roles Proven competence in budgeting, commercial performance, people leadership, operational improvement and risk management

a day ago

Operations Manager Southern Gauteng

Mr Price Group

Gauteng, south-africa

full-time

Job Description Are you a commercially driven retail leader with a passion for operational excellence, team development, and delivering exceptional customer experiences? Mr Price, is looking for an Operations Manager to lead and support a team of Area Managers across the Southern Gauteng region. In this role, you'll play a key part in driving operational performance, enabling store teams to succeed, and ensuring our stores consistently deliver on brand, service, and profitability. This is an exciting opportunity for an experienced retail professional who thrives in a fast-paced environment, enjoys solving complex operational challenges, and is motivated by leading high-performing teams to achieve outstanding results. Responsibilities Lead, coach, and support a team of Area Managers to deliver strong operational performance across the region Drive sales performance by ensuring forecasts are set, executed, and achieved Manage regional budgets and controllable expenses to deliver profitability targets Ensure stores deliver an exceptional and consistent customer experience aligned to the Mr Price brand Oversee the implementation and compliance of store processes, standards, and operational controls across the region Use store insights, customer feedback, and market analysis to identify opportunities and provide relevant feedback to buying and planning teams Develop and empower regional support roles and store leadership teams through coaching, mentoring, and performance management Communicate key performance indicators regularly, ensuring teams remain informed, focused, and aligned Identify operational challenges and proactively implement cost-saving and efficiency improvements Monitor stock availability and markdown performance across the region, ensuring stock is balanced to maximize sales opportunities Ensure stores are optimally staffed to support service delivery, productivity, and cost efficiency Qualifications A tertiary qualification in Retail Management, Business Management, Commerce, Operations Management, or a related field is advantageous. Equivalent retail leadership experience will also be considered. Proven experience in an Operations Manager or Area Manager role within a similar-sized retail environment Strong commercial acumen, with the ability to interpret data, identify opportunities, and make sound business decisions A track record of leading teams to deliver results through coaching, development, and performance management Strong analytical and problem-solving capability, with the confidence to challenge the status quo and drive continuous improvement Retail apparel experience will be highly advantageous Willingness to travel regularly to stores within the region

2 days ago

Regional People Coordinator Mr Price

Mr Price Group

Western Cape, south-africa

full-time

Job Description If you're meticulous about payroll administration, committed to meeting deadlines, and confident handling multiple consultative calls from stores and Area Managers then this could be the perfect opportunity for you. We're looking for a dynamic Regional People Coordinator who can think on their feet, provide exceptional support, and help drive people processes across the region Responsibilities Coordinate and submit payroll-related reports, including maternity and unpaid leave documentation, to the Payroll department. Manage Injury on Duty (IOD) paperwork, retirement and death benefit forms, and serve as the liaison between stores and the Benefits Administrator. Support employees with study loan and bursary applications by collaborating with the Reward Team, line managers, and applicants. Ensure store compliance with Occupational Health and Safety (OHS) standards by tracking completed training and identifying outstanding training needs. Promote continuous learning by monitoring usage of the company's online learning platform, tracking store induction completion rates, and analyzing recruitment statistics across the region. Administer the absconsion process by issuing absconsion letters and confirming delivery receipts for all stores in the region. Compile employee relations documentation from stores to facilitate disciplinary processes in consultation with the HR Business Partner, including maintaining electronic records and chairperson packs. Act as the point of contact for Department of Labour inspections, assisting stores with required documentation during in-store visits. Coordinate the annual Choice Awards process, including logistics and distribution. Assist the HR Business Partner in maintaining and updating succession planning trackers for the business area. Qualifications Must reside in the Western Cape. HR related tertiary qualification (degree, diploma or national certificate) and up to 2 years' experience. Proven experience as an HR coordinator or relevant human resources/administrative position Knowledge of human resources processes and best practices inclusive of Labour Relations Act Strong ability in using MS Office Knowledge of Group Disciplinary Code and instore processes.

2 days ago

Regional Manager, Western Cape And Surrounding Areas

Footgear SA

Western Cape, south-africa

full-time

Key responsibilities Drive sales and profitability: Deliver regional sales and profitability targets through rigorous performance management, focused intervention plans, and continuous improvement. Lead retail execution: Ensure consistent merchandising, promotional execution, replenishment, and customer-journey standards across all store formats. Champion customer experience: Embed Footgear's service culture, resolve escalated customer matters, and coach teams to improve service outcomes. Build high-performing teams: Develop leadership capability through coaching, talent development, succession planning, performance management, and effective employee relations practices. Protect stock and assets: Strengthen stock, cash, banking, till, receiving, and asset controls while reducing shrinkage and improving risk outcomes. Manage compliance and safety: Ensure stores meet company policy, labour, risk, and occupational health and safety requirements. Control costs: Manage staffing, rosters, casual labour, travel, and controllable expenses within budget while protecting productivity. Use insight to act: Analyse sales, operational, and compliance reports, provide clear performance updates, and convert insights into measurable action. Maintain regional visibility: Conduct structured store visits across the Western and surrounding areas to support execution, capability, and performance. Requirements A Grade 12 certificate or equivalent qualification. A relevant tertiary qualification in Retail Management, Business Management, or a related field is advantageous. At least five years' retail management experience, including three years in a multi-site or area-management role. Proficiency in Microsoft Office and confidence using retail reporting, point-of-sale, and workforce-management systems. Reliable transport and flexibility to travel frequently, including overnight stays when required. A proven record of delivering sales growth, operational excellence, and cost control across a regional store portfolio. Experience leading Area Managers, Store Managers, and geographically dispersed teams. Strong knowledge of retail operations, merchandising, stock and cash controls, risk management, HR, and employee-relations processes. Strong analytical, planning, reporting, communication, and presentation skills. A valid driver's license and willingness to travel extensively across the Western and surrounding areas. Success profile Values-led leader who sets clear standards and leads by example. Commercially astute, customer-centric, and focused on sustainable business results. Disciplined, resourceful, and solution-driven in a large, geographically spread region. Inclusive people leader who communicates clearly, builds trust, and embraces diversity. Confident translating data, standards, and business challenges into practical action. Closing Date: 10 October 2026

6 days ago

Retail Branch Manager-wynburg

Sanlam Group

Western Cape, south-africa

full-time

What will you do? As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy. Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy. Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience. Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning. Ensure retail branch sales delivery and establish and drive a service culture. Ensure compliance, quality, and risk management. Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.). Monthly planning and reporting of sales and service activities in the Branch. Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships. Education and Experience: Matric (Grade 12). RE1 and RE5. 120 Wealth Management credits OR tertiary qualification recognised by the FSCA. Class of Business accreditation (annual). Compliant with continuous professional development (CPD) current and past cycles. A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity. Service Management experience is essential. Insurance sales experience. Credit and lending experience. Knowledge, Skills and Competencies: Sales tactics and approaches. Stakeholder engagement and management. Customer service and engagement. Relevant Regulatory frameworks, policies, and standards. Sanlam insurance products (ideal). People management practices and principles. Business Acumen. Computer literate. Data and analytics (including data visualisation). Project management. Critical thinking and problem-solving skills. Strong communicator (verbally and in writing). Able to lead and motivate a team. Driven to exceed targets. Organising skills. Adaptable and able to learn quickly. Resilient and open to change.

7 days ago