The purpose of the role is to manage the front desk and provide efficient administrative support to ensure smooth daily office operations and a professional first point of contact for customers and visitors.
Roles and Responsibilities
Manage the reception area and ensure a professional and welcoming environment.
Answer, screen and direct incoming telephone calls.
Order stationery and liaise with service providers.
Perform general administrative duties
Coordinate deliveries, couriers and office supplies
Support event co-ordination and meeting refreshments
Timeously generate requisitions and receipt all purchased order on the ERP system
Follow up on account queries and provide supporting documentation where required.
Provide administrative support to management and various departments.
Maintain accurate records and documentation.
Stand-in duties for Storeman and Production Clerk
Qualifications and Experience
Matric / Grade 12
Minimum 3 years' experience in reception, office administration or a similar role.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
Experience in ERP system
Excellent telephone etiquette and customer excellence
Competencies (skills, knowledge and characteristics)