X2 Specialist: Technician - Service: Motus Menlyn Multifranchise

Position Overview

• Responsible to assess/ diagnose and repair vehicle faults and conduct services and maintenance to vehicles according to prescribed OEM standards.
• Deliver high quality technical expertise to satisfy customers and honour organizational service delivery values, and to do so efficiently and productively.

Specific Role Responsibilities

Key Duties and Responsibilities:

• Test drive vehicles to assess the work done and for diagnosis of issues customers bring vehicles in for.
• Move frequently (walking/ climbing stairs) between the Workshop, Service Advisors and Parts department in order to generate quotes for repairs.
• Discuss repair orders with service advisors and customers as required and provide coherent explanations.
• Provide accurate diagnosis in order for estimates (cost, time, effort) for repairs to be correct.
• Carry out allocated maintenance, repair and diagnostic work as instructed. Working in a standing position with a vehicle overhead on a hoist or working in a bent position with a vehicle in a repair bay.
• Performing tasks such as replacing oil or lubricating equipment; inspecting, replacing and/or repairing damaged and malfunctioning parts. Repairs can include removal and refitment of a gearbox or engine, or removal and refitment of wheels when brakes need to be replaced.
• Use diagnostic equipment correctly for vehicle diagnosis and repair.
• Perform all duties in line with OEM and warranty requirements.
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
• Take steps to ensure service and maintenance of vehicles remains within the targeted percentages of the manufacturers' time.
• Ensure vehicles are returned to the customer after service/ repair in a neat, clean and safe condition.
• Produce legible and accurate paperwork, job cards etc reflecting the work performed.
• Provide advice and support to other mechanics on technical matters.
• Ensure effective communication with staff, across departments, with customers and service providers.
• Maintain a clean, safe working environment.
• Successfully and timeously complete all required OEM and other training considered relevant.

Closing Date 21 October 2026