An established and reputable motor vehicle dealership in Durban is seeking an organised, accurate and detail-oriented Warranty Clerk to join its Service Department.
The successful candidate will be responsible for supporting warranty-related administration, maintaining accurate documentation and assisting with the processing and follow-up of warranty claims.
Previous dealership warranty experience is advantageous but not essential. Candidates with strong administrative backgrounds, relevant motor industry exposure and a basic understanding of motor vehicle mechanical components are encouraged to apply.
Minimum Requirements
Strong administrative background and excellent organisational skills.
High level of accuracy and attention to detail.
Good computer literacy and data capturing skills.
Basic understanding of motor vehicle mechanical components.
Knowledge of internal combustion engines and drivetrain systems.
Previous motor dealership Parts or Service Department experience advantageous.
Previous dealership warranty administration experience advantageous, but not essential.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Reliable, professional and willing to learn.
Key Responsibilities
Assist with preparing, processing and submitting dealership warranty claims.
Maintain accurate warranty records and supporting documentation.
Ensure all warranty-related paperwork is completed correctly.
Assist with verifying warranty information and claim requirements.
Liaise with technicians, Service Advisors and the Parts Department.
Follow up on outstanding warranty claims and documentation.
Maintain accurate data capturing and administrative records.
Assist the Service Manager with general warranty administration.
Learn and follow manufacturer warranty policies and procedures.
Support the efficient daily operation of the Service Department.
Remuneration and Benefits
Market-related salary, negotiable depending on experience, plus benefits