Our client in Somerset West, Cape Town, is seeking an experienced Warehouse Manager to oversee warehouse operations in a fast-paced environment. The ideal candidate will hold a qualification in Warehouse Management, Supply Chain, Logistics or a related field, with a minimum of 5 years' relevant industry experience and 3 - 5 years' supervisory experience (non-negotiable). A minimum of 3 years' experience working with Sage and stock management systems is essential, with Sage X3 experience being advantageous. The successful candidate will be highly organized, with strong leadership, communication and problem-solving skills, and the ability to ensure efficient warehouse operations and accurate stock management.
REQUIREMENTS:
- Qualification in Warehouse Management, Supply Chain, Logistics or a related field.
- Minimum 5 years' relevant industry experience.
- 3 - 5 years' experience in a supervisory role (non-negotiable).
- Minimum 3 years' experience working with Sage and stock management systems (non-negotiable); Sage X3 experience is advantageous.
- Proven experience managing a multi-shift warehouse within a cold-chain or food environment.
- Working knowledge of FSSC 22000, HACCP and Good Manufacturing Practice (GMP) requirements.
- Experience in stock control using an ERP system, including cycle counting, FEFO (First Expired, First Out) and batch traceability.
- Proven ability to lead teams through supervisors, including performance management and disciplinary processes in line with applicable labour legislation.
- Experience preparing, managing and controlling a departmental budget.
- Proficiency in MS Office.
- Experience in delivery fleet routing and optimization.
- Experience managing third-party or external cold-storage facilities against agreed Service Level Agreements (SLAs).
- Experience managing warehouse operations across multiple sites.
- Knowledge of quality assurance and process improvement.
- Experience in equipment and asset management.
- Lead warehouse staff and ensure compliance with HACCP principles and practices.
- Plan and organize stock receipts to ensure efficient warehouse operations.
- Accurately receive fresh, frozen and raw materials, ensuring all stock is processed on the system on the same day.
- Ensure picking for next-day deliveries is completed accurately and on time.
- Ensure all delivery loads are checked, loaded and ready for dispatch by 10:00 daily.
- Manage inter-store and inter-site deliveries by verifying instructions, picking stock accordingly and completing all required documentation in line with procedures.
- Ensure loading and dispatch documentation is completed accurately and pallets are scanned against the relevant truck location during loading.
- Check dispatched loads against picking lists and delivery schedules to ensure accuracy.
- Assist drivers with correct loading, weight distribution and load planning, and provide them with a loading summary.
- Ensure weekly and monthly reports are completed accurately and submitted on time.
- Maintain stock accuracy, minimize inventory losses and ensure physical stock corresponds with the designated storage plan.
- Ensure returned stock is GRN-processed (Goods Received Note) and stored according to the approved storage plan.
- Maintain the cold chain from receipt through to delivery, checking packaging integrity and monitoring freezer temperatures.
- Coordinate mid-year and financial year-end stock takes in accordance with company requirements.
- Conduct cycle counts and pick ticket checks, investigating and resolving discrepancies promptly.
- Monitor, maintain and oversee all warehouse and freezer equipment.
- Report equipment or vehicle breakdowns and malfunctions to the National Warehouse Manager promptly.
- Ensure adequate staffing levels across all warehouse and freezer areas to maintain operational efficiency.
- Train, supervise and monitor staff to ensure they work effectively, efficiently and in accordance with company standards.
- Apply disciplinary procedures consistently and fairly in line with the company's disciplinary code and procedures.
- Manage staff timekeeping, timesheets and leave records, ensuring accurate and timely submission to payroll.
- Maintain an orderly, clean and efficient warehouse and freezer environment, ensuring optimal use of space and resources.
- Ensure compliance with all health and safety protocols, company policies and procedures.
- Maintain high housekeeping standards across warehouse and freezer areas and ensure staff comply with personal protective equipment (PPE) requirements.
- Ensure correct warehouse and freezer lock-up procedures are followed.
- Verify that employees are appropriately trained, certified and formally appointed to operate the relevant machinery and equipment.
- Enforce Clean as You Go practices and ensure receiving and dispatch areas are cleaned regularly.
- Verify daily vehicle and temperature checklists, conduct physical inspections and ensure all relevant checklists are completed accurately.
- Communicate relevant information promptly to all parties affected by warehouse and freezer operations.